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FAQ • G6 PLUS

TABLE OF CONTENTS

TROUBLESHOOTING

1)  What is the operating temperature range of the G6 Plus?

2)   I tried to turn on the G6 Plus after updating the Keyboard Firmware via the 

Feiyu ON app, but the display is white and I can’t turn the gimbal on. 

Why is that?

3)   After turning the gimbal on, it vibrates for 3-5 seconds and then stops. 

Is it normal?

4)   The gimbal keeps vibrating and buzzing, and camera is moving backwards, 

how do I fix it?

5)   The gimbal vibrates when an action camera or smartphone is mounted. 

How do I deal with it?

6)  Why is the gimbal not level and how do I calibrate it?

7)   The gimbal couldn’t be powered on by pressing the function button for 

2-3 seconds, nothing appears on the screen and it goes off if I don’t keep 

pressing. What is wrong with the gimbal?

8)   The G6 Plus spins out of control after I have updated the firmware via the 

Feiyu ON App. What should I do?

9)   I updated the Keyboard Firmware via the Feiyu ON app and tried to restart 

the G6 Plus. However, even when I press and hold the function button for 

more than 20 seconds, the display does not light up and the gimbal turned off 

when I released the button. What should I do?

10)   The Firmware update failed. I tried to switch the G6 Plus on, the display 

lighted up but the gimbal could not stabilize the camera or the gimbal did 

not move at all. How do I fix it?

11)   What should I do if the version of either the Keyboard Firmware or the Gimbal 

Firmware fails to be checked?

12)   How do I force a second firmware update using the Feiyu ON app when the 

1st one gets stuck?

13)  The knob ring got stuck; how do I unscrew it?

Summary of Contents for G6 Plus

Page 1: ...able when I mount the camera onto the G6 Plus 5 How do I enter Fast Follow Mode 6 How do I shoot Motion Controlled Time lapse 7 How do I connect the G6 Plus to the camera via Wi Fi 8 Can I turn off th...

Page 2: ...e screen and it goes off if I don t keep pressing What is wrong with the gimbal 8 The G6 Plus spins out of control after I have updated the firmware via the Feiyu ON App What should I do 9 I updated t...

Page 3: ...object tracking Attach the smartphone to the G6 Plus and balance it click Camera to enter the camera interface when the gimbal is connected with Feiyu ON then you can do face object tracking SET UP OP...

Page 4: ...mbal by double tapping the trigger button 7 How do I connect the G6 Plus to the camera via Wi Fi If your camera is in the control list you just need to input the Wi Fi password of the camera in the Fe...

Page 5: ...t have to update both firmware at the same time Just choose the one that needs updating Please refer to the following tutorial for further details on how to update the firmware of the G6 Plus https ww...

Page 6: ...board Firmware via the App then release the button when the display shows The G6 Plus will fail to turn on if you only press the function button for 2 3 seconds 3 After turning the gimbal on it vibrat...

Page 7: ...ys to calibrate the gimbal 1 Initialization 2 If the initialization did not work please connect the gimbal to the Feiyu ON App and choose horizontal calibration to make the gimbal level again The inte...

Page 8: ...appens please check whether or not network or WIFI is available Or check it again a few minutes later 12 How do I force a second firmware update using the Feiyu ON app when the 1st one gets stuck Pres...

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