FeelHey Hey Bracelet Manual 04-2020
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Make sure you are connected to another person by going to the
HEY app Account menu.
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Make sure that the person you are connected with has
downloaded and installed the HEY app and has created an
account.
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Make sure that the ‘send & receive touches’ toggle slider in
the Bracelet menu in the HEY app is set to ‘on’.
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Make sure that the ‘send & receive touches’ toggle slider in the
Bracelet menu in the HEY app of the person you are connected
with is set to ‘on’.
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Make sure that your HEY bracelet is sufficiently charged (see 4.
Charging your HEY bracelet).
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Go to the HEY app Bracelet menu and unpair your bracelet.
Pair your bracelet again (see 6.2 Pair your HEY bracelet
with your smartphone)
My HEY bracelet is paired but I can’t send touches.
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Make sure you are connected to another person by going to the
HEY app Account menu.
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Make sure that the ‘send & receive touches’ toggle slider in the
Bracelet menu in the HEY app is set to ‘on’.
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Make sure that your HEY bracelet is sufficiently charged (see 4.
Charging your HEY bracelet).
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Make sure to cover the entire top part of your HEY bracelet
when sending a touch.
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Go to the HEY app Bracelet menu and unpair your bracelet. Pair
your bracelet again (see 6.2 Pair your HEY bracelet with your
smartphone)
When I use the HEY app the app crashes.
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Make sure you have downloaded the latest version of the HEY
app from the Apple App Store or Google Play Store depending
on your device.
