25
Problem
Possible Cause
Corrective Action
Slight smoke or odor during
initial operation
1. Residues from
manufacturing process.
1. Problem will stop after a few
hours of operation.
Heater produces a whistling
noise when burner is lit.
1. Turning control knob to
high (5) position when
burner is cold.
2. Air in gas line.
3. Air passageways on
heater are blocked.
4. Dirty or partially clogged
burner orifice.
1. Turn control knob to low (1)
position and let warm up for a
minute.
2. Operate burner until air is removed
from line. Have gas line checked by
local propane/LP gas company.
3. Observe minimum installation
clearances (Fig. 4, page 10)
4. Clean burner (see
Care and
Maintenance
, page 22) or
contact
customer service
.
Heater produces a clicking/
ticking noise just after burner
is lit or shut off.
1. Metal is expanding while
heating or contracting
while cooling.
1. This is common with most heaters.
If noise is excessive, contact
qualified service technician.
White powder residue
forming within burner box or
on adjacent walls or furniture
1. When heated, the
vapors from furniture
polish, wax, carpet
cleaners, etc., turn into
white powder residue.
1. Turn heater off when using furniture
polish, wax, carpet cleaner or similar
products.
Heater produces unwanted
odors.
1. Heater is burning vapors
from paint, hair spray,
glues, etc. See
IMPORTANT statement,
page 23.
2. Gas leak. See Warning
Statement at the top of
page 23.
3. Low fuel supply.
1. Ventilate room. Stop using odor
causing products while heater is
running.
2. Locate and correct all leaks (see
“Checking Gas Connections,”
page 17).
3. Refill supply tank (Propane /LP
models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see
Care
and Maintenance
, page 22).
Gas odor exists even
when control knob is in OFF
position.
1. Gas leak. See Warning
Statement at top of
page 23.
2. Control valve is
defective.
1. Locate and correct all leaks
(see “Checking Gas Connections”,
page 17).
2. Contact customer service.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to “Air for Combustion and
Ventilation” requirements, page 7.