FCAR Auto Diagnostic Tool
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Chapter V Warranty
Dear FCAR users, welcome to choose FCAR products. In order to make better use of the product, we
recommend you to maintain your product and use it according to the user manual each time. If
requirements are met, the product will serve you longer.
1. Under the premise that the following terms and conditions are met and you have improved your
real information via machine activation or user registration, warranty services will be provided by
Shenzhen Fcar Technology Co., Ltd. (hereinafter referred to as the " FCAR only") for a defective product
material or workmanship.
2. Confirm that you carefully read the product warranty terms, for FCAR Technology will regard you
as accepted the terms of the warranty by completing the information on FCAR official website.
3. Products must be purchased from reseller authorized by FCAR Technology, if it is from irregular
channels, buyers have to bear the cost of product repair services.
4. The following are not covered by the warranty: Product manual, inside and outside packaging,
promotional gift items, SD card, card reader, touch pen, printing supplies and other consumable items.
5. Since the data of purchase (valid Proof-of-Purchase and warranty card), you can choose to repair
the product or replace it with same models if non artificial damage of performance failure occurred in
one month.
6. Any of the following cases, your product will not be able to enjoy free warranty service.
1) Failure, defect or flaw that not belong to the quality of FCAR Technology products: including
improper operation of the product, crash, fall, self disassembly, connection of improper accessories,
damage owing to crash because of improper transport or storage of the product, the erosion and
corrosion that caused by infiltration of liquid or food.
2) The natural wear and tear of product: including but not limited to cover, keypad, LCD touch
screens and accessories.
3) Inconsistent of Product host serial number and warranty card product serial number, product
quality inspection tag or barcode removed, altered or damaged.
4) Maintenance and modification without the approval of FCAR Technology.
7. The product quality problem or failure occurred within the warranty period, you can take the
following measures.
1) You can perform self-test for the product according to products help information. If there are no
hardware quality problems, try to upgrade the product program.
