Keyboard Problem Shooting
If any problem should arise with your keyboard, first check this trouble shooting section to
see if a solution can be found. When the suggested solution does not solve the problem
you are experiencing, contact your local retailer for more information and advice.
This trouble shooting section includes solutions to the most frequent possible problems and
is not a complete list of all possible faults, defects, and solutions. This section only includes
help concerning keyboards. As such, some of the problems, causes, and solutions may not
apply to your model, since the specifications of different models can differ.
Problem
Likely Cause
Solution
Keyboard will not switch on
Power supply is not
connected
Connect the included power
supply to the power input of
the keyboard and connect
the power plug to an active
power socket
Keyboard is not switched on Press the 'ON/OFF' button to
turn on the keyboard
Defective power supply
If the power supply is
correctly connected to the
keyboard and an active
power socket and the
keyboard is not switching on,
then it’s possible that the
power supply is defective.
Contact your local retailer for
help.
Batteries are not present,
are incorrectly installed or
empty
If you are using the keyboard
with batteries, make sure
that 8, full 1.5V D-cell
batteries are correctly
installed in the battery
compartment
No sound
Volume is too low
Increase the master volume
and/or the volume of one of
the other volume controls
Headphones connected
Check if a pair of
headphones has been
connected, as this mutes the
built-in speakers
All information and illustrations shown in this user manual are subject to change without further notice.
Version:
1.0
Creation date + author initials:
16-07-2020 RV
Revision date + author initials: -
