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English - 17

Operating instructions

Operating instructions

Initial power-up and driver installation

BIOS settings

To turn the unit on, press the power button on the back or side of the unit. When you turn on the Touch 

PC for the first time, the pre-installed operating system (Linux or Windows) will start. 

To get the most out of your device, you must download the correct drivers for your device. You can find 

these drivers on the website under Downloads: 

www.faytech.com/downloads

. This series uses the 

Apollo Lake mainboard and therefore requires the appropriate drivers.

In the following the most important BIOS settings are explained. Please note that the BIOS is a special 

BIOS for integrated monitor PC solutions. Accordingly, after adjustments in the BIOS, you may not be 

able to see an image on your touch PC screen. For this reason only experienced users should make 

changes to the BIOS. If the system is adjusted, proceed as follows: Press "Del" on a connected 

keyboard (even if you do not see an image) until you are sure that you are in the BIOS. Then press F5, 

Enter, F10, Enter. The system will reboot and you should have a picture on your monitor again.

First shut down, then switch off

If the Touch PC is switched off while the software is writing a file to the hard 

disk, this file will be destroyed. Control software usually writes something to 

the hard disk on its own at intervals of a few seconds, so the probability of 

causing damage by switching off while the software is running is very high.

Attention

Linux Preinstalled

If a current Ubuntu is preinstalled on your Touch-PC with integrated SSD, 

the username is "User" and the password "user123".

If you want to change the password, open a terminal. Type "sudo su", 

"enter". The password is still "user123". Then "passwd user" and enter the 

new password.

Note

Summary of Contents for N3350

Page 1: ...Capacitive Touch PC Rubber Frame Series Apollo Lake N4200 N3350 Instruction Manual Please read this manual carefully prior to use of the product and keep it properly ...

Page 2: ...rning 6 Warranty 7 Product description 9 Appropriate use 9 Interfaces 10 Status LEDs 12 Scope of delivery 12 Installation instructions 13 Transportation 13 Unpacking 13 Mounting Options 14 Connecting the Device 16 Driver Installations 16 Operating instructions 17 Initial power up and driver installation 17 BIOS Settings 17 Troubleshooting 18 FAQs 18 Service and Support 19 Service 19 Contact 19 App...

Page 3: ...ked for compliance with the described performance data standards or other features If it contains technical or editorial errors we reserve the right to make changes at any time and without notice The information illustrations and descriptions in this documentation do not constitute grounds for claims for changes to products already supplied Copyright faytech AG Passing on and reproduction of this ...

Page 4: ...mediate danger to life and health of persons DANGER Caution Risk of injury If the safety instruction next to this symbol is not observed there is a danger to life and health of persons WARNING Injury to persons If the safety instruction next to this symbol is not observed persons may be injured CAUTION damage to the environment or equipment If the note next to this symbol is not observed the envir...

Page 5: ...he functional test after a repair all system parts must first be switched off and then the Touch PC must be disconnected from the system Switched off system parts must be secured against being switched on again Attention Do not replace any parts when under voltage When installing and removing components the supply voltage must be switched off Damage can occur during installation in the Touch PC If...

Page 6: ...regulations for the control of such machines and systems which the operator must comply with These regulations regulate among other things the intervals at which the controller must be checked The operator must arrange for this inspection within a certain period of time In the event of faults on the Touch PC the list in the Troubleshooting section can be used to determine which measures should be ...

Page 7: ...e applicable warranty period by faytech or its authorized representative Such claims should include the Product type and serial numbers and a full description of the circumstances giving rise to the claim Before any Products are returned for repair and or adjustment written authorization from faytech or its authorized representative for the return and instructions as to how and where these Product...

Page 8: ...support or sustain life and whose failure to perform when properly used in accordance with instructions for use provided in the labeling can be reasonably expected to result in a significant injury to the user A Critical Component is any component in a life support device or system whose failure to perform can be reasonably expected to cause the failure of the life support device or system or to a...

Page 9: ...inboard driven by either N4200 An Intel Pentium N4200 QuadCore processor with up to 2 50 GHz frequency 4G RAM 128G SSD and Intel s HD graphics chipset Full HD support Direct X 11 1 and OpenGL 4 0 N3350 An Intel Celeron N3350 DualCore processor with up to 2 40 GHz frequency 4G RAM 128G SSD and Intel s HD graphics chipset Full HD support Direct X 11 1 and OpenGL 4 0 Front of the Capacitive Touch PC ...

Page 10: ...d to connect peripheral devices with USB connection The USB 2 0 standard 3 and USB 3 0 standard 4 are supported LAN connectors The RJ 45 socket 5 6 enables the Touch PC to be connected to a 10 100 1000 BASE T network HDMI High Definition Multimedia Interface The HDMI terminal 7 is for transmitting the video signal Power supply The power supply of the Touch PC is established via the socket 8 The DC...

Page 11: ... and COM4 14 15 use RJ25 6P6C ports and support RS 485 and RS 232 via different pins See the complete pin definition in the illustration above On Off switch With the button 16 the touch PC can be switched on and off Audio Speakers This Integrated audio speaker 17 is a 2W audio speaker and the touch monitor has one on each side left side and right side SSD Module Slot The SSD slot 18 has a 2 5 exch...

Page 12: ...ower supply unit 1 has a screwable connection The power supply is 100 240V AC 50 60 Hz with 2A 3A or 5A depending on the product W LAN antenna The supplied W LAN antenna 2 can be screwed onto the W LAN connector to connect the touch PC to a network Internet Frequency band 2 4GHz Max Transmission power 2mW Brief instructions This quick guide 3 contains the most important information about the Touch...

Page 13: ... the documents supplied with the device they contain important information about the device and on how to use it 5 Check the package contents for visible transport damage 6 If you notice transport damage or discrepancies between the contents of the package and your order please inform the faytech service Risk of damage to the device When transporting the device in cold weather or if the device is ...

Page 14: ...nt the device 1 use the VESA 75 or VESA 100 holes on the back to mount the unit on a wall or stand 2 Use the U profile brackets in combination with the VESA holes to integrate the unit into a cabinet VESA Holes VESA 75 100 Metal Stand U Profile Mounts VESA 75 100 Wall Mount VESA Holes ...

Page 15: ...so possible to use your own mounting solutions faytech is not responsible for the proper use of the mountings Note Cut out requirements Keep in mind that the cut out size differs per device So ensure to follow the proper instructions for each of these mounting solutions U Profile Mounts documentation https bit ly 3fskMGw Clamp Support documentation available on each separate product specification ...

Page 16: ...If the appliance catches fire or starts smoking immediately unplug the appliance and then extinguish with powder or nitrogen CAUTION Driver installations In order to fully utilize all functions of the faytech touch PCs it is recommended to download the required drivers from the faytech website in the download section www faytech com downloads Drivers available on our website for this product serie...

Page 17: ...our touch PC screen For this reason only experienced users should make changes to the BIOS If the system is adjusted proceed as follows Press Del on a connected keyboard even if you do not see an image until you are sure that you are in the BIOS Then press F5 Enter F10 Enter The system will reboot and you should have a picture on your monitor again First shut down then switch off If the Touch PC i...

Page 18: ...tact details given below Touch function is not accurate 1 Please download the latest touch drivers from our website www faytech com and perform a recalibration to recalibrate the touch screen How do I connect the touch display to the appropriate power supply All displays have an external power supply Therefore you have two possibilities You can use the 12V DC power supply unit or the 230V power su...

Page 19: ...Make sure that shipping has been paid before sending the goods back to us We do not accept postage due packages at our service centers Anything shipped with postage due will be rejected Within the first 30 days after the purchase of a new faytech product we will refund the shipping costs for returned defective products For the rest of the warranty period we will only cover shipping costs for repai...

Page 20: ...by faytech AG declares that the equipment is in compliance with the essential requirements and other relevant regulations of the directives 2014 53 EU and 2011 65 EU The long version of the CE Declaration of Conformity can be found in English at www faytech com ce ...

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