Trouble Shooting
For common issues related to the watch, please follow the instructions below:
Long press the push button for 3 seconds. If it still doesn't start, please charge the watch.
In case of low battery power, please charge the watch. If the problem persists, please contact
our authorized dealers.
Unable to Switch on the Watch
Automatic Shutdown
A: The watch supports 12 activities including Outdoor Walk, Outdoor Run, Outdoor Cycle, Indoor
Walk, Indoor Run, HIIT, Yoga, Elliptical, Spinning, Hiking, Rowing, and Others.
Q: What does the Lift to View feature do?
A: This feature helps to conserve the battery of your watch. The smartwatch screen automatically
turns off after you haven’t used it for a while. Once you move your hand, it automatically turns on
again.
Q: How many watch faces does the Fastrack Reflex watch offer?
A: The smartwatch comes with 3 pre-loaded watch faces. One more can be downloaded from the
cloud from the 25+ available watch face options.
Q: How does the watch measure sleep quality?
A: The Fastrack Reflex watch categorizes your sleep in buckets like Deep Sleep and Light Sleep.
Based on the number of hours recorded in each bucket, you also get an overall Sleep Score.
Q: Can I use my smartwatch to find my phone?
A: Yes. In such a case, you can swipe down from the home screen of your watch and tap “Find my
Phone”. Your phone starts beeping.
FAQs
Q: How many activities does the Fastrack Reflex watch support?
