Event
Message
Solution
Micro TF Card (SD Card)NOT Inserted
Please Insert Micro TF Card
(SD Card)
Insert Micro TF Card (SD Card)
Micro TF Card (SD Card) Reading
Component Malfunction
Micro TF Card (SD Card)
Access Failed
Contact our customer service representative
Micro TF Card (SD Card) Malfunction
Micro TF Card (SD Card)
Malfunction
Please replace micro TF Card (SD Card). Make sure you are
using a recommended TF Card. See Chapter “
”
Power-on Failed
N/A
Ensure the power cable and front camera
are firmly connected to
the front camera mount
System Crash After Power-On
N/A
Use a pin to insert and press the reset button on the front
camera
Screen is Blurry
N/A
Use a pin to insert and press the reset button on the front
camera
Screen is Flickering
N/A
Use a pin to insert and press the reset button on the front
camera
Recorded Video Can't be Saved
N/A
Contact our customer service representative
Recording Light Failed
N/A
Ensure the original power cable is used. This issue might be
caused by the low voltage from the power supply.
No Responses When Pressing Keys
N/A
Use a pin to insert and press the reset button on the front
camera
System Crash
N/A
Use a pin to insert and press the reset button on the front
camera
Front Camera is Overheating
N/A
Contact our customer service representative
Rear Camera is Connected but No Rear
View Showing on Screen
N/A
Ensure the rear camera cable is properly and firmly connected
System is Taking Longer Than 5 Minutes
To Acquire Satellite Signal
N/A
Make sure the vehicle is in an open area without obstacles on
top of the vehicle.
Front Camera is Connected to Front
Camera Mount, But The GPS Icon is
Showing GPS NOT Available
N/A
Make sure the vehicle is in an open area without obstacles on
top of the vehicle.
10:
Tr
oubleshoot
* If the issue proceeds after applying the solution, please contact our customer service team
12. T
roubleshoot
Troubleshoot
12