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Fargo Electronics, Inc.

CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1)

5-11

Lubricating the upper Ink Carriage Rail

This procedure needs to be completed when the ink cradle is jittery or jumps during
operation.

Step Procedure

Unplug the Printer.

Open the Printer Cover.

Continued on the next page

Summary of Contents for L000286

Page 1: ...Fargo CardJet Professional Series 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 Part Number L000286...

Page 2: ...4 Same document title These reference documents were thoroughly reviewed to provide Fargo with professional and international standards requirements guidelines and models for our technical training an...

Page 3: ...________________ 2 21 Reviewing the Printer Driver Operator Interface ________________________________________ 2 22 Reviewing the Printer Properties window ____________________________________________...

Page 4: ...__________ 4 40 Selecting the Rotate Front by 180 Degrees option _______________________________________ 4 41 Specifying the Copies_____________________________________________________________ 4 41 Cl...

Page 5: ...Manually cleaning the Ink Cartridges__________________________________________________ 5 6 Gathering the Cleaning Supplies _____________________________________________________ 5 6 Preparing to Clean...

Page 6: ...formation pertinent to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are...

Page 7: ...how to use the processes procedures functions and windows for both Card Printers within concise correlative tables Table of Contents hyper linked You can use the automated Table of Contents to quickly...

Page 8: ...tically sensitive It can be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To...

Page 9: ...pply DO NOT attempt to use the unit Contact the dealer or the factory Liquid or Solid Object Stop operation immediately if any liquid or solid object should fall into the cabinet Technician Note Unplu...

Page 10: ..._____________________________________________ 2 15 Reviewing the Technical Specifications continued ___________________________________ 2 16 Reviewing the Technical Specifications continued __________...

Page 11: ...________________________ 2 50 Technician Handbook for CardJet Card Printers continued ____________________________ 2 51 Technician Handbook for CardJet Card Printers continued ________________________...

Page 12: ...in size The cards are stored in an easy loading Card Cartridge The Printer will require two 2 separate Ink Cartridges a color printing Cartridge that contains dye color inks YMC and a black printing...

Page 13: ...ic stripe encoding Reviewing the Professional CardJet 410 and Persona C7 ID Card Printers These two models will differ as follows Professional CardJet 410 Card Printer Persona CardJet C7 Card Printer...

Page 14: ...s the Ink Cartridges and moves them back and forth across the card during printing Note Before Ink Cartridges can be loaded into the Printer the Printer Driver must be installed and the Printer s Powe...

Page 15: ...o Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 2 6 Technician Review of Printer Features continued See the Cleaning the Ink Cartridges and Ink Car...

Page 16: ...will reset depends on Windows configuration Printer not connected to the PC Press the Power button to turn the Printer ON and OFF Note The blue LED above the button turns OFF or ON to indicate when p...

Page 17: ...LY Fargo Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 2 8 Technician Review of Printer Features continued X CANCEL Button INK LED CARD Button LED...

Page 18: ...it the amber LED above this symbol will flash to indicate you need to check the status of the Card Cartridge and or the card being used for the current print job This LED will flash when The Card Cart...

Page 19: ...dless of the Ink Cartridge condition the Cartridge will always move to this position Note When the Top Cover is closed the Cartridge will return to its home position If a print job has been received p...

Page 20: ...Description Cancel button X Press the Cancel button to cancel the current print job and reset the Printer for the next print job Note This will cancel the job at both the PC and the Printer level If a...

Page 21: ...t C7 Printer User Guide Rev 6 1 2 12 Technician Review of Printer Features continued Function Description Power Port Connect to the included power cord See Powering up the Card Printer USB Interface P...

Page 22: ...te These requirements are designed to provide reasonable protection against harmful interference in a residential installation If equipment operation in a residential area causes unacceptable interfer...

Page 23: ...missions Standards CE FCC CRC c1374 BSMI ITS EN 55022 Class B 1998 FCC Class B EN 55024 1998 Safety Standards UL 60950 CSA C2 2 No 60950 and UL GS EN 60950 A1 A4 A11 CE Danger You must unplug the powe...

Page 24: ...ch 30 mil 762mm Accepted Card Types Fargo CardJet Cards Card Cartridge Capacity non refillable Professional Series CardJet 410 Printer Encoder 100 cards Persona CardJet C7 Printer Encoder 50 cards Car...

Page 25: ...ard s upper humidity range is at 80 in all other print modes Best Normal and Fast Print Method Thermal Inkjet Print Speed Print speed will vary depending on the amount of color coverage within a card...

Page 26: ...number of elements in the Printhead determines Fargo Printer resolution See CardJet Engineering Drawing No D400147 in the appendix Software Drivers Windows 98 Windows Millennium Windows 2000 Windows...

Page 27: ...1 Place the unit in a location with adequate air circulation to prevent internal heat build up 2 Use the Printer s dimensions as a guideline for the minimum clearances to the unit Note Allow for adeq...

Page 28: ...is the means through which the Printer receives data from the computer IMPORTANT You must install the Printer Driver software prior to connecting the Printer to the computer The Printer Driver instal...

Page 29: ...en position See CardJet Engineering Drawing R400019 in the appendix 2 To close the Top Cover gently lower the Top Cover until it clicks into place IMPORTANT Before the Ink Cartridges can be loaded int...

Page 30: ...ned for use only with the Card Printer Note If you have any doubts about the plug configuration or the voltage do not attempt to use the Printer Contact the Fargo authorized reseller for information o...

Page 31: ...ct Print Quality Fast Normal and Best the Card Size up down arrows the Orientation Portrait and Landscape radio buttons the Rotate Image 180 checkbox and Copies checkbox See the Selecting the Print Qu...

Page 32: ...Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 2 23 Reviewing the Printer Driver Operator Interface continued See Section 3 Printer Adjustments for...

Page 33: ...ows Magnetic Track Selection radio buttons Magnetic Track Options Bit Density radio buttons Character Size radio buttons ASCII Offset radio buttons LRC Generation radio buttons Character Parity radio...

Page 34: ...sona CardJet C7 Printer User Guide Rev 6 1 2 25 Reviewing the Printer Properties window Access the Professional Series CardJet 410 or Persona CardJet C7 Card Printer Properties window via Start Settin...

Page 35: ...Technician Review of Ink and Card Cartridges The CardJet Card Printer requires specialized Ink and Card Cartridges to produce high quality durable cards This section explains these materials in detail...

Page 36: ...inters require highly specialized Ink Cartridges to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reaso...

Page 37: ...Cartridges into the Printer See the Interpreting the LED Lights procedure Step Procedure 1 Caution Before Ink Cartridges can be loaded into the Printer the Printer Driver must be installed and the Pri...

Page 38: ...ridges continued Step Procedure 2 Remove the Ink Cartridge from its packaging and carefully remove the protective vinyl tape Caution Do NOT touch the Ink Cartridge nozzles or copper contacts Touching...

Page 39: ...the Ink Cartridge Cradle 4 Close the cradle latch When the latch is fully closed you will hear a click Once both Cartridges are loaded close the Top Cover Note When loaded properly the Ink Cartridge...

Page 40: ...main Magnetic Stripe Encoding Module both 410 C7 models Blank cards are available with or without a magnetic stripe on the back side Note Magnetic stripes are generally used only in conjunction with P...

Page 41: ...Card Cartridge Before printing load blank cards into the Printer s Card Input Hopper as follows Step Procedure 1 Close the Printer s Top Cover Note The Printer will indicate that a Card Cartridge need...

Page 42: ...Input Hopper with the arrow on the top of the Cartridge pointing toward the front of the Printer as shown below Push the Card Cartridge down until it clicks into place See the next two pages Note When...

Page 43: ...requires that the Print Driver is installed and the Printer s power and USB cables connected Refer to the following to print a test print Step Procedure 1 Open the Printer Driver s Printer Properties...

Page 44: ...the Professional Series CardJet 410 Card Printer Encoder and the Persona CardJet C7 Printer Encoder The purpose of this section is to provide Technicians with a checklist of service requirements buil...

Page 45: ...t job This LED will flash when The Card Cartridge is improperly installed or missing The Card Cartridge is out of cards A card is unable to feed from the Card Cartridge A card is jammed along the Card...

Page 46: ...Path The Cancel Retry button activates when a card is hung up in the Feed Station Card Path or it is misfed Troubleshooting Instructions See Section 2 Use the Cancel Retry button to cancel print jobs...

Page 47: ...on screen message when the Cartridge is moved during the Smart electronic tag read cycle The Card LED begins to blink indicating an error A PC screen pop up is displayed stating The card Cartridge is...

Page 48: ...rator Interface after which the print operation is halted The Printer will restart the operation and will continue printing cards after the Operator opens the Printer Top Cover fixes and removes the j...

Page 49: ...s message that appear as a dialog to warn the Operator are for Cards Out includes LED flash The LED error light indicates an incorrect Card Cartridge installation Card LED The Printer via the Card LED...

Page 50: ...Operators to fine tune the position of the print area on the card Note The orientation of the card icon is portrait due to the front to back orientation of the Printer s Card Path See the Selecting th...

Page 51: ...alance and provides output with the desired color automates this process Connectors to Internal Circuitry The system has one USB upstream type B connector to a PC Cover The access covers are not remov...

Page 52: ...an error has been detected and reported you can open the cover remove the jammed card and then close the cover and press the Card button to continue the print job starting with a fresh card Card Sens...

Page 53: ...n the Operator initiates a print job following Driver installation Driver Operator interface Firmware traps and reports encoding error responses via required LED illumination and messages at the Drive...

Page 54: ...detects and reports an empty black Ink Cartridge via LED and on screen message when the empty Cartridges are in the Printer where the black Cartridge is empty Empty black Ink Cartridge replaced The Pr...

Page 55: ...e data via the Driver software High coercivity Stripe Encoding The Printer supports optional high coercivity magnetic stripe encoding It does not support low coercivity and JIS II encoding Process The...

Page 56: ...ly installed color Ink Cartridges The Printer correctly detects an improperly installed color Ink Cartridges when the empty color Cartridge is replaced in the Printer but it is installed incorrectly I...

Page 57: ...t job starting with a fresh card Physically fix the card feed error conditions and press the Card button to resume the print job Ink Cartridges The Ink Cartridge is described below Incorrect Ink Cartr...

Page 58: ...artridge will move to the install position Regardless of the Ink Cartridge condition the Cartridge will always move to this position Note When the Top Cover is closed the Cartridge will return to its...

Page 59: ...ith a legal Cartridge Ink Error Recovery See Ink LED The Firmware traps and reports the error condition via the Ink LED and a corresponding message at the Driver Operator Interface after which the pri...

Page 60: ...item to the Fargo Printer Ink Level Monitoring See Printer Driver Fuel Gauge The Printer Driver Fuel Gauge feature correctly provides the Operator with a display of the estimated amount of ink remaini...

Page 61: ...e Ink LED The Printer correctly notifies the Operator of the empty Ink Cartridge via the Ink LED before running out of ink The remainder of the print job is restarted when a new Cartridge is correctly...

Page 62: ...ut button See Selecting the Card tab window Interface using the Image Color tab Interfacing with the Image Color tab Access the Image Color tab via CardJet 410 or Persona C7 Card Printer Printing Pref...

Page 63: ...Selection radio buttons Magnetic Track Options Bit Density radio buttons Character Size radio buttons ASCII Offset radio buttons LRC Generation radio buttons Character Parity radio buttons and Shift...

Page 64: ...LED and that printing will continue when the Card Cartridge is replaced with a good Cartridge Card LED illegal Card Cartridge Before running out of cards the Printer correctly validates a replacement...

Page 65: ...ppears as a dialog to warn the Operator are for Cards Out includes LED flash The LED error light indicates an incorrect Card Cartridge installation LED Panel Ink LED bad tag Before running out of ink...

Page 66: ...Driver preference options Select the normal Printer Driver preference options to print cards with color reproduction matching the required color characteristics of a sample image to within acceptable...

Page 67: ...n Printer not connected to the PC Press the Power button to turn the Printer ON and OFF Note The blue LED above the button turns OFF or ON to indicate when power is applied This is the only active but...

Page 68: ...rinter Driver preference options and start a print job Ensure that the cards are printed with acceptable color reproduction and image placement Printer Drive Fuel Gauge used for monitoring ink levels...

Page 69: ...ing for conditions such as Out of Cards Out of Ink etc Driver is compatible with Windows 98 Windows Millennium Windows 2000 and Windows XP Printer Error Reporting and Recovery both 410 C7 models The P...

Page 70: ...perator selects normal Printer Driver preference options and initiates a print job Non domestic power source connection When a Printer is connected to a specific non domestic power source via the appr...

Page 71: ...ix 76 seconds per full coverage single sided card in Best print mode under forty two 42 seconds per card in Normal mode and under twenty six 26 seconds per card in Fast mode Default Print Mode set to...

Page 72: ...Professional product The Printer correctly detects and reports a black Ink Cartridge programmed with a Professional product ID via Ink LED and on screen message See Ink LED and Error Messages in Sect...

Page 73: ...rts available with the product in order to ensure a continuous Printer performance Standard tools The required tools are standard commonly available types Top Cover Open During Print Recovery The Prin...

Page 74: ...at can support 127 separate devices consisting of 4 wires power ground data in and data out Interface to PC and Power Supply The system uses USB interface to communicate to a PC and internal power sup...

Page 75: ...Messages Windows 98Se Me 2000 XP Printer Drivers continued ______ 3 13 Reviewing the Error Messages Windows 98Se Me 2000 XP Printer Drivers continued ______ 3 14 Reviewing the Error Messages for Wind...

Page 76: ...tically sensitive It can be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To...

Page 77: ...pply DO NOT attempt to use the unit Contact the dealer or the factory Liquid or Solid Object Stop operation immediately if any liquid or solid object should fall into the cabinet Technician Note Unplu...

Page 78: ...coder and Persona CardJet C7 Printer User Guide Rev 6 1 3 4 Danger You must unplug the power cable to the Card Printer to ensure that all power is disconnected from the unit Do not attempt any work on...

Page 79: ...curately interpret what it means when these lights are on off or flashing please refer to the following table Refer to the Technician Handbook for CardJet Card Printers in Section 1 as needed Power LE...

Page 80: ...ed specificwhere along the Card Path Clear the jam A non Fargo certified Card Cartridge is installed Use only Fargo Certified Supplies In any of these situations correct the condition and press the Ca...

Page 81: ...ed the Cartridge will return to its home position If a print job has been received printing will resume when the Top Cover is closed If the Top Cover is left open the Cartridge will return to its home...

Page 82: ...to determine if it is an out of ink situation Depending on the result of this read the Driver will post a message Black Color Cartridge is are out of ink or Cover Open Cartridge Works If the Cartridge...

Page 83: ...shows a generic graphic icon shown below that will appear in the same position within the dialog box for all error messages buttons Specific or all of the following buttons are provided depending on t...

Page 84: ...essage displays when 20 prints remain and it opens and closes for each job Consider having a replacement Cartridge available To order additional Cartridges please refer to the reordering information o...

Page 85: ...eft Indicates the Card Cartridge failed to interact Remove and replace the Card Cartridge If the problem persists install a new Card Cartridge Card Jam Error Code 21 displayed on lower left Indicates...

Page 86: ...idge is not installed Note The error code is X Install the Cartridge to print or cancel printing by pressing the Cancel button on the front of the Printer Color Ink Cartridge problem Error Code 5 disp...

Page 87: ...tridge and close the Top Cover to print Illegal Card Cartridge Error Code 18 displayed on lower left Indicates the installed card Cartridge is bad or is not a certified CardJet Cartridge Replace the C...

Page 88: ...er left Indicates the installed Card Cartridge is not suitable for the print job for these reasons It is trying to mag encode blank cards The installed Card Cartridge is not for use with the Printer m...

Page 89: ...er s Top Cover for a card jam or other obstruction Top Cover Open Error Code 1 displayed on lower left Indicates the Printer cannot print because the Top Cover is open Note The error code is 1 Close t...

Page 90: ...due to a defective magnetic stripe Magnetic Data Error Indicates the data sent to the Magnetic Encoder contains errors The current encoding job cannot be completed Click Cancel and remove the card fro...

Page 91: ...echnician Note Ensure that printing continues when the Card Cartridge with the bad Smart tag is replaced with a good Cartridge 2 Determine if the Printer correctly detects and reports empty illegal or...

Page 92: ...cement Cartridge and reports that it is illegal via the ink LED Technician Note Ensure that printing continues and that printing are restarted when the Ink Cartridge is replaced with a good Cartridge...

Page 93: ...river Preference Options Step Description 1 Ensure that when the Operator selects normal Printer Driver preference options the cards are printed with color reproduction matching the required color cha...

Page 94: ...s The Printer correctly detects the card feed error condition and indicates a fatal error condition via the Card LED and a PC on screen error message indicating a card feeding error via the Driver Ope...

Page 95: ...power source connection When a Printer is connected to a domestic US power source via appropriate power cord device initialization and Firmware downloading occur when Printer start up is initiated Tec...

Page 96: ...ware automatically opens and prompts the Operator through the Driver installation process when the Driver CDROM is loaded into the PC Technician Note Ensure that device initialization and Firmware dow...

Page 97: ...connected and the power cord is plugged in securely on both ends and that the Printer is ON b Confirm power is applied by pressing the Power button c Be sure the Printer is ready Note The blue Power L...

Page 98: ...bar code scanner If so select the Infrared Bar Codes option within the Image Color tab Note This option directs the Printer to print black text and bar codes with the black pigmented Ink Cartridge whi...

Page 99: ...canning an image always scan the image at a 24 bit color setting at the same size at which you will be printing and at a minimum of 300 dpi or higher depending on the image size and the application If...

Page 100: ..._________ 4 19 Installing the Windows Printer Driver continued ____________________________________ 4 20 Installing the Windows Printer Driver continued ____________________________________ 4 21 Insta...

Page 101: ...Using the ASCII Offset under Magnetic Encoding ______________________________________ 4 56 Using the LRC Generation radio buttons under Magnetic Encoding _________________________ 4 57 Using the Chara...

Page 102: ...tically sensitive It can be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To...

Page 103: ...pply DO NOT attempt to use the unit Contact the dealer or the factory Liquid or Solid Object Stop operation immediately if any liquid or solid object should fall into the cabinet Technician Note Unplu...

Page 104: ...the Printer Driver IMPORTANT Do not connect the Printer to the PC before asked to do so The Printer Driver installation program will prompt you when to connect the Printer Installing the Printer Driv...

Page 105: ...ete installation When prompted connect the Printer to the computer using a USB cable DO NOT connect the Printer to the computer until prompted by the installation program 4 The Online Operator s Guide...

Page 106: ...Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 7 Installing the Windows Printer Driver continued Step Procedure 5 The InstallShield Wizard will now open to configure the Wind...

Page 107: ...r Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 8 Installing the Windows Printer Driver continued Step Procedure 6 This window will remind you to save your work and close all open applic...

Page 108: ...rgo Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 9 Installing the Windows Printer Driver continued Step Procedure 7 Select the Yes button after...

Page 109: ...Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 10 Installing the Windows Printer Driver continued Step Procedure 8 Select either the Glossy Card Stock or Mat...

Page 110: ...onics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 11 Installing the Windows Printer Driver continued Step Procedure 9 Now all CardJet Printer Driver compon...

Page 111: ...Rev 6 1 4 12 Installing the Windows Printer Driver continued Step Procedure 10A Windows XP only Windows XP users will encounter the Warning message shown on the next page Fargo Electronics Inc has ext...

Page 112: ...et 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 13 Installing the Windows Printer Driver continued Step Procedure 10B Windows 2000 only Windows 2000 users will encounte...

Page 113: ...lectronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 14 Installing the Windows Printer Driver continued Step Procedure 11 Wait while all Printer Driver f...

Page 114: ...o Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 15 Installing the Windows Printer Driver continued Step Procedure 12 Windows XP only Click on the...

Page 115: ...c CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 16 Installing the Windows Printer Driver continued Step Procedure 13 Leave the Printer Port selection on USB Univ...

Page 116: ...ardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 17 Installing the Windows Printer Driver continued Step Procedure 14 See Steps 11 and 12 for illustrations of the Po...

Page 117: ...r Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 18 Installing the Windows Printer Driver continued Step Procedure 15 Connect the Power Cable to a power outlet Plug the other end into the...

Page 118: ...10 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 19 Installing the Windows Printer Driver continued Step Procedure 16 a Plug one end of the USB cable into the Printer s USB...

Page 119: ...onics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 20 Installing the Windows Printer Driver continued Step Procedure 17 Please wait while the Driver compone...

Page 120: ...rd Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 21 Installing the Windows Printer Driver continued Step Procedure 18 Windows XP only This default setting allows you to install t...

Page 121: ...Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 22 Installing the Windows Printer Driver continued Step Procedure 19 Windows XP only Please wait while installa...

Page 122: ...go Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 23 Installing the Windows Printer Driver continued Step Procedure 20 Windows XP only Select the...

Page 123: ...Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 24 Installing the Windows Printer Driver continued Step Procedure 21 Windows XP only Please wait while the Prin...

Page 124: ...d Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 25 Installing the Windows Printer Driver continued Step Procedure 22 Windows XP only The Printer Controller has been successfully...

Page 125: ...410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 26 Installing the Windows Printer Driver continued Step Procedure 23 Windows XP only This default setting allows you to in...

Page 126: ...o Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 27 Installing the Windows Printer Driver continued Step Procedure 24 Windows XP only Click on the...

Page 127: ...lectronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 28 Installing the Windows Printer Driver continued Step Procedure 25 Wait while the Printer Driver f...

Page 128: ...Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 29 Installing the Windows Printer Driver continued Step Procedure 26 Click on the Finish button The Printer Dr...

Page 129: ...er and Persona CardJet C7 Printer User Guide Rev 6 1 4 30 Installing the Windows Printer Driver continued Step Procedure 27 a Click on the Finish button All Printer files have been installed on your P...

Page 130: ...e 1 Insert the Software Installation CD into the computer s CD drive 2 Use My Computer or Windows Explorer to view the contents of the CD Windows Explorer can be opened by selecting it from the Start...

Page 131: ...isting Printer Driver version from the system To do this select Start Programs and point to the Fargo folder 2 Select the Uninstall Printer Driver icon for the specific Printer model as shown here 3 O...

Page 132: ...cting is capable of unzipping itself Step Procedure 1 To download the latest Printer Driver version click on the Printer Driver s highlighted exe file name on the web site Note You will then be prompt...

Page 133: ...indows 98 Windows Millennium Step Procedure 1 Select Start button Settings and Printers 2 Double click on the specific Card Printer and select Properties Windows 2000 Windows XP Step Procedure 1 Selec...

Page 134: ...rinter life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason the Fargo warranty is void where not prohibited by law if you use non Fargo Certi...

Page 135: ...lectronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 36 Selecting the Card tab window Select the Card tab to bring up the Card window same in both 410 C7...

Page 136: ...e of the pigmented pen Initially most Operators will only need to select this if they need bar code readability by an infrared bar code scanner Step Procedure 1 Select either the Fast Normal or Best r...

Page 137: ...RESTRICTED USE ONLY Fargo Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 38 Selecting the Print Quality Best Normal or Fast print modes continued...

Page 138: ...epts standard credit card size CR 80 cards Note The dimensions of the total print area for this card size are also given When designing a card format always set the card size or page size within the c...

Page 139: ...trait or Landscape Select either the Portrait or Landscape radio buttons for Orientation Note An icon illustrating a printed card helps represent the difference between the two Step Procedure 1 Select...

Page 140: ...of the card by 180 degrees when printed This will rotate the image 180 degrees Default The default orientation of the image will effectively be rotated 180 to what it is currently so that in the Port...

Page 141: ...dJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 42 Clicking on the About button Click on this About button to open a dialog box containing the copyright and version i...

Page 142: ...when printed Click and drag on the slider to adjust Note The photo above these options changes to show the approximate effect the adjustments will have on the printed image Print in Grayscale Select...

Page 143: ...der the Image Color tab Use this option to control specific Printer functions under the Image Color tab same in both 410 C7 models Step Procedure 1 Select the Automatic Image Enhancement checkbox to s...

Page 144: ...en the Print in Grayscale option is not selected When Print in Grayscale is selected these options are grayed out Control the overall darkness and lightness of the dye sub printed image by adjusting t...

Page 145: ...active option in the Best print mode See above When selected the Best Print Quality option will auto select and the Fast and Normal options will gray out See the Selecting the Print Quality Best Norm...

Page 146: ...Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 47 Selecting the Default button This button returns all Print Quality and Color Quality settings t...

Page 147: ...allows Operators to fine tune the position of the print area on the card Note that the orientation of the card icon is portrait due to the front to back orientation of the Printer s Card Path The adju...

Page 148: ...When adjusting these values keep in mind that cards always remain in the same position as they travel through the Printer regardless of image orientation To illustrate this the blank card icon shown...

Page 149: ...toward the front of the Printer if a negative number is entered The Horizontal adjustment moves the image more toward the left hand side of the Printer if a positive number is entered and more toward...

Page 150: ...se options only if the CardJet Card Printer has an optional Magnetic Stripe Encoding Module installed Note Only high coercivity encoding are supported No Encode Only mode is supported Step Procedure 1...

Page 151: ...e verified Note This option is helpful since magnetic stripe verification can at specific times require more than a single pass Manual Eject mode Only the first miss verified card would be automatical...

Page 152: ...elect the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track options if the application being used requires customization of the standard ISO encodin...

Page 153: ...O encoded data format for each of the magnetic stripe s three tracks Customize each track independently of the other two Specify which of the three tracks to customize by selecting one of the three tr...

Page 154: ...ect 75 BPI to change the bits per inch to 75 BPI OR Select 128 BPI to change the bits per inch to 128 BPI OR Select 210 BPI to change the bits per inch to 210 BPI Using the Character Size radio button...

Page 155: ...mize the Character ASCII Offset used to encode the magnetic data on the currently selected track Note This character offset value is subtracted from the ASCII value of each magnetic stripe data charac...

Page 156: ...e the LRC Generation to none OR Select Even Parity to change the LRC Generation to Even Parity OR Select Odd Parity to change the LRC Generation to Odd Parity Using the Character Parity radio buttons...

Page 157: ...ng the Shift Data Left under Magnetic Encoding Use the Shift Data Left option which applies to all tracks when selected Step Procedure 1 Select this option to shift the recorded magnetic data to the l...

Page 158: ...Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 59 Using the Default button under Magnetic Encoding Step Procedure 5 Return all options to their factory setti...

Page 159: ...ardJet C7 Printer User Guide Rev 6 1 4 60 Reviewing the ISO Track Locations The Magnetic Encoding module encodes onto tracks in accordance with an ISO 7811 2 magnetic stripe For track locations review...

Page 160: ...Data to Track 2 2 1234567890987654321 Sending Data to Track 3 3 1234567890987654321 Track Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters Track 1 ASCII 32 95...

Page 161: ...and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 84 T 37 61 85 U 38 62 86 V 39 63 87 W 40 64 88 X 41 65 A...

Page 162: ...characters to the string of magnetic track data Note If these characters are not added to the track data the text intended for the magnetic track will appear as printed text on the card To avoid this...

Page 163: ...u print a card The black Ink Cartridge decrements only if printing with the Infrared Bar Codes option selected Note When the Cartridge is completely out of ink the Printer will alert you that it is ti...

Page 164: ...will move down independently to represent the total number of black prints remaining The Prints Remaining gives the exact number of the prints remaining for both the color Cartridge and the black Car...

Page 165: ...urrently selected Card Media Type Note Use this helpful information when reordering Fargo Certified Printing Supplies from an authorized reseller The Reorder numbers display is based on the last succe...

Page 166: ...r Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 67 Accessing the Color Map Selection Dialog Select Start Programs Fargo Install New CardJet 410 Printer Color Map or Install New CardJet C...

Page 167: ...CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 4 68 Selecting the Color Map Card Media Type Select either the Glossy Card Stock or Matte Card Stock radio button for...

Page 168: ...displays clean print Cartridge sequences to initiate a clean sequence to clean the nozzles of both the Color and Black Ink Cartridges and to clean the Ink Cartridge nozzles when lines and dots are mis...

Page 169: ...ion pauses and a separate message for Color Ink Cartridge Out or Black Ink Cartridge Out is displayed Note Operators can resume Printer operations without losing a print job or without causing any typ...

Page 170: ...zzles continued Step Procedure 2 A card is printing that shows the results of the initial cleaning Click on the Done button to clear the Print Cartridges if the print qualify is acceptable Note Wait o...

Page 171: ...s continued Step Procedure 3 A card is printing that shows the results of the printing Click on the Done button to clear the Print Cartridges if the print qualify is acceptable Note Wait one minute du...

Page 172: ...ntinued Step Procedure 4 A card is printing that shows the results of the intermediate cleaning Click on the Done button to clear the Print Cartridges if the print qualify is acceptable Note Wait one...

Page 173: ...can be helpful in ensuring that the computer is effectively communicating with the Printer and that the Printer is functioning properly Select the appropriate test and click on the Send button to sen...

Page 174: ...__________________ 5 6 Cleaning the Ink Cartridges and Ink Cartridge Cradle _____________________________________ 5 7 Cleaning the Ink Cartridges and Ink Cartridge Cradle continued ___________________...

Page 175: ...tically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below To...

Page 176: ...pply DO NOT attempt to use the unit Contact the dealer or the factory Liquid or Solid Object Stop operation immediately if any liquid or solid object should fall into the cabinet Technician Note Unplu...

Page 177: ...e maintenance procedures outlined for the Printer use Printer Cleaning Kit provided by the reseller This kit includes the following Cleaning Pads pre moistened with 99 99 isopropyl alcohol for cleanin...

Page 178: ...s smudges and or dried ink from the exterior of the Printer use a soft cloth moistened with water Do NOT use household cleaners or detergent Cleaning the Ink Cartridges Automatically Cleaning Ink Cart...

Page 179: ...illed or bottled water Tap water contains contaminants that damage Ink Cartridges Use cotton swabs or other soft lint free material that will not stick to the Cartridges Caution Be careful not to get...

Page 180: ...ean the face and edges of the first Ink Cartridge with the swab as shown in the following illustration Do NOT wipe the nozzle plate 3 Inspect the face and edges of the Ink Cartridge for fibers Repeat...

Page 181: ...5 8 Cleaning the Ink Cartridges and Ink Cartridge Cradle continued Step Procedure 6 Reinsert the Ink Cartridges and close the Printer s Top Cover 7 Reconnect the power cord to the back of the Printer...

Page 182: ...e Kit Number 085884 CardJet Maintenance Kit Instructions P N L000399 CardJet Cleaning Card P N 081760 CardJet Alcohol Wipe P N 076843 CardJet Ink Felt P N D840094 CardJet Blister Pack of Grease P N F0...

Page 183: ...TED USE ONLY Fargo Electronics Inc CardJet 410 Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 5 10 Reviewing related Displays continued This photo displays the Card Hopper Feed...

Page 184: ...nd Persona CardJet C7 Printer User Guide Rev 6 1 5 11 Lubricating the upper Ink Carriage Rail This procedure needs to be completed when the ink cradle is jittery or jumps during operation Step Procedu...

Page 185: ...12 Lubricating the upper Ink Carriage Rail cont Step Procedure 3 Apply grease from the CardJet Maintenance Kit to the under side of the upper Ink Carriage Rail guide as shown below Wipe off any excess...

Page 186: ...coder and Persona CardJet C7 Printer User Guide Rev 6 1 5 13 Cleaning the Ink Carriage Rod This procedure needs to be completed when the ink cradle is jittery or jumps during operation Step Procedure...

Page 187: ...er Guide Rev 6 1 5 14 Cleaning the Ink Carriage Rod continued Step Procedure 3 Use the alcohol pad from the CardJet Maintenance Kit to gently wipe the Ink Carriage Rod clean as shown below 4 Close the...

Page 188: ...sona CardJet C7 Printer User Guide Rev 6 1 5 15 Replacing the Felt Ink Well This procedure need to be completed when the ink felt becomes saturated with ink and begins to smudge the back of the card S...

Page 189: ...inued Step Procedure 3 Use the Ink Felt removal tool to firmly grasp the left corner of the Ink Felt Remove it by pulling the Felt up and to the right as shown below Caution The old Ink Felt contains...

Page 190: ...17 Replacing the Felt Ink Well continued Step Procedure 4 Clean the Ink Well Tray with an alcohol pad from the Maintenance Kit as shown below 5 Remove the backing off the new Ink Felt 6 Place the new...

Page 191: ...rd Hopper Feed Roller This procedure needs to be completed when the Card Feed Rollers become dirty and the Rollers can no longer properly grip the card Step Procedure 1 Unplug the Printer 2 Remove the...

Page 192: ...Card Printer Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 5 19 Cleaning the Card Hopper Feed Roller cont Step Procedure 4 Replace the Card Cartridge 5 Power up the Printer 6 Run a test ca...

Page 193: ...ocedure needs to be completed when the Card Feed Rollers become dirty and the Rollers can no longer properly grip the card Step Procedure 1 Unplug the Printer 2 Remove the Card Cartridge See the previ...

Page 194: ...de Rev 6 1 5 21 Cleaning the interior Card Feed Rollers cont Step Procedure 4 Open the top Cover 5 Locate the Main Roller Drive Gear located on main Drive Shaft as seen below 6 Use your fingers to gen...

Page 195: ...ers cont Step Procedure 8 When the cleaning card is feed to the Card Image Station turn the Drive Gear the opposite direction to feed the cleaning card back into the card Hopper 9 Remove and dispose o...

Page 196: ...upport Step Procedure 1 Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot this Printer As needed contact the Fargo Technical Support Group for additi...

Page 197: ...rinter Encoder and Persona CardJet C7 Printer User Guide Rev 6 1 7 1 Section 7 Reviewing the Spare Parts List CardJet 410 ID Card Printer Recommended Spare Parts List Effective Date April 2004 For cur...

Page 198: ...Tape Test pulling an applied piece of adhesive tape Scotch 600 or equivelent off the card at 1 sec in to see if any material is pulled off by the tape Algebraic A type of color matching that takes th...

Page 199: ...n element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturation information stored in bits The more b...

Page 200: ...d for dedicated high speed communication between the PC and the Printer port Coercivity The property of a magnetic stripe that indicates the amount of force needed before magnetic saturation measured...

Page 201: ...through the push of the default button The default values for the Firmware are usually denoted on a label attached to the Printer Defrag Abbreviation for defragmenting The process of reformatting data...

Page 202: ...Printer uses this to buffer a print job transferred from the PC until the Printer Controller is able to process the packet Driver Software utility installed in Windows that interfaces an application...

Page 203: ...developed by Intel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmwa...

Page 204: ...process in monochrome printing that simulates continuous tone by using changes to the distribution of single dots Increasing the number of dots in a given area increases the darkness even though the...

Page 205: ...les for the sharing of data and peripherals Landscape A document layout that is viewed with the document s long axis in a horizontal orientation LED Light Emitting Diode A semiconductor that emits lig...

Page 206: ...ion and sharing of functions and peripherals Oersted Oe The unit of magnetic field strength named after Dutch scientist Hans Christian Oersted who found the science of electromagnetism Offset The pres...

Page 207: ...el Short for picture element The smallest element of a graphic Platen The hard rubber roller that drives the media through the Printer providing support to the backside of the media during printing Po...

Page 208: ...d to print those characters on the card without rasterizing the image Resolution The number of individual pixels in a graphic taken over a given length used to indicate the sharpness of the picture an...

Page 209: ...re Instructions saved in computer memory that directs the computer to perform certain tasks and functions SS Start Sentinel The character denoting the end of a magnetic data string String A sequence o...

Page 210: ...ces each character using a mathematical equation rather than a graphical representation resulting in a much sharper cleaner image Update The process of installing a new revision of software or Firmwar...

Page 211: ...2 26 2 38 Card Cartridge Capacity 2 15 Card Cartridge Error Messages 2 38 Card Cartridge Incorrect Installation 2 38 Card Cartridge is correctly installed 2 38 Card Cartridge Label 2 41 Card Cartridg...

Page 212: ...erator interface 2 44 dye sublimation ribbon Panels 4 45 E Edge to Edge 8 5 EE Memory 8 5 EEPROM Electrically Erasable Programmable Read Only Memory 8 5 Empty black Ink Cartridge replaced 2 45 Empty b...

Page 213: ...ut 8 8 input Hopper 2 35 Input Hopper 2 52 8 8 install Card Cartridge 2 36 Installing Ink Cartridge Detection See Ink LED 2 52 Interchangeable Commercial parts 2 52 Interface 2 16 Interface to PC and...

Page 214: ...river Fuel Gauge 3 19 Printer Driver installation program 4 5 Printer Driver Operator Interface 2 22 2 24 2 52 Printer Driver preference options 2 57 Printer Driver Preference Options 3 19 Printer Dri...

Page 215: ...t and About buttons 2 22 2 53 Test Printer button 2 34 Test print 8 12 Thermal Inkjet Printing 2 31 Through hole 8 13 Timeout 8 13 TOF Top of Form 8 13 Top Cover 2 5 Top Cover is open 2 10 2 49 Top Co...

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