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FARGO electronics HDPii, User Manual

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FARGO electronics HDPii User Manual Download Page 161

RESTRICTED USE ONLY 

 

Fargo Electronics, Inc. 

HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 

 

6-49

Upgrading the Main Firmware (continued) 

Step Procedure 

4 Select 

the 

Upgrade 

button to get Printer into the upgrade mode. 

5 Select 

the 

Yes 

button and wait for reboot, as shown below in Displays A and B. 

Display A – Rebooting into the Upgrade Mode  

 

Display B – Waiting for the Upgrade Mode 

 

 

Summary of Contents for HDPii

Page 1: ...HDPii High Definition Card Printer Encoder User Guide Rev 1 1 HDPii Dual Sided Part Number L001130 ...

Page 2: ...ional standards requirements guidelines and models for our technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our Fargo documentation process This reference to other documents does indicate that Fargo is an ISO certified company at this time ANSI ISO ASQ Q9001 2000 American National Standard sub title Quality Management Sy...

Page 3: ...ransfer Roller_________________________________________________ 2 24 Printer Components Flipper Table __________________________________________________ 2 25 Section 3 Installation Procedures ____________________________________________3 1 Safety Messages review carefully ______________________________________________________ 3 1 Introduction________________________________________________________...

Page 4: ... Interface _________________________________________________6 5 Telnet Command Line Interface _________________________________________________6 5 Initiating a Telnet Session __________________________________________________________ 6 5 Reviewing the Telnet Command Table ________________________________________________ 6 6 Ethernet Web Pages Standard Procedures ___________________________________...

Page 5: ..._______ 6 64 Verifying the Printer IP address _____________________________________________________ 6 64 Verifying that your PC can access the Printer using the ping command ______________________ 6 65 Printing a test page _______________________________________________________________ 6 66 Reviewing Frequently asked Questions __________________________________________6 67 Glossary of Terms ______...

Page 6: ..._______________________ 7 67 Using the Magnetic Track Options___________________________________________________ 7 69 Using the Character Size buttons ____________________________________________________ 7 71 Using the ASCII Offset dropdown list ________________________________________________ 7 72 Using the Bit Density dropdown list__________________________________________________ 7 73 Using the...

Page 7: ..._________________________________________________________ 10 29 Safety Messages review carefully ____________________________________________________ 10 30 Accessing the Clean Printer tab_______________________________________________________ 10 31 See below _______________________________________________________________________ 10 31 Cleaning the Printer Platen Roller and Card Feed Rollers ______...

Page 8: ...__________________ 14 1 Reading the Serial Numbers on a Fargo Printer ___________________________________________ 14 2 Finding out when a Card Printer was manufactured______________________________________ 14 2 Reviewing Example No 1 Serial Number A1280224 ___________________________________ 14 2 Section 15 Reviewing Spare Parts Lists ______________________________________15 1 Reviewing Spare Part...

Page 9: ...You can go directly to the Glossary of Terms Technical Specifications and Functional Specifications to learn how to use the processes procedures functions and windows for the within concise correlative tables Table of Contents hyper linked You can use the automated Table of Contents to quickly locate for example an error message a procedure the index or an appendix Cross Referencing hyper linked Y...

Page 10: ...tatic electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in...

Page 11: ... moves forward until it finds the yellow panel pauses advances to magenta then backs up to yellow the Ribbon Sensor detects the color of the ribbon 5 The Transfer Film advances forward two panels from supply advances until the Print Film Sensor senses 2 marks on the Film 6 The Transfer Film advances forward one panel from supply advances until the Print Film Sensor senses 1 mark on the Film 7 The ...

Page 12: ...e Mag Head All stop 5 Stepper will turn ON in reverse direction and encode card All stop 6 Stepper will again turn on and position the trailing edge of the card under the Mag Head All stop 7 Stepper will turn ON in reverse direction and verify data encoded onto mag stripe 8 Stepper continues transporting card until the trailing edge is positioned under the Card Feed Position Sensor All stop 9 The ...

Page 13: ...sfer Roller The Card Feed Position Sensor determines card edge and number of steps to position card All stop 19 The Headlift Motor turns ON to raise the Transfer Roller and will stop when the Headlift Sensor is activated All stop 20 The Stepper and Film Drive will turn off after a given number of steps based on the position given by the card Sensor All stop Note The Film Encoder is active during t...

Page 14: ...nless otherwise specified Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equ...

Page 15: ...he User with specific information on the Regulatory Compliances Agency Listings Technical Specifications and Functional Specifications for the Card Printer Encoder Reviewing the Printer Overview table Series Input Hoppers Card Capacity Accepted Card Size Encoding Modules Flipper Table Dual Sided Card Printer Encoder 1 100 100 per Cartridge CR 80 Optional Included ...

Page 16: ...gh Definition Card Printer Encoder User Guide Rev 1 1 2 3 Reviewing the Package These items are included with your Please see below Unpacking Instructions Software Installation CD includes Printer Driver Cleaning Roller One 1 power supply with Printer ...

Page 17: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 2 4 Reviewing the Card Printer Display Printer with attached Output Hopper ...

Page 18: ...nter complies with the requirements in Part 15 of the FCC rules for a Class A digital device UL The Card Printer is listed under UL IEC 60950 1 2001 INFORMATION TECHNOLOGY EQUIPMENT Note This product is intended to be supplied by a Listed Power Unit marked Class 2 or I T E and rated for 24 V dc 3 75 to 5 A File Number E145118 Agency Listings Term Description Emissions Standards CE FCC CRC c1374 EN...

Page 19: ...the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residentia...

Page 20: ...t Cards Magnetic Stripe cards and Optical Memory Cards Card Cleaning Replaceable cleaning roller included with each print Ribbon Colors Up to 16 7 million colors and 256 shades per Pixel Input Card Cartridge Capacity 100 cards 030in 762mm Has refillable Card Cartridge that can either be attached to the Printer or detached for storage This allows single feed with the Card Cartridge removed or with ...

Page 21: ...Card tab under Printer Adjustments CR 80 This selection is the default form size for the Printer This will print a 2 125 in W x 3 370 in L 54mm W x 85 6mm L image including a 04 over bleed on each of the 4 sides CR 80 default values Card Size supported is 2 204 in W X 3 452 in L 56mm W X 87 7 mm L Standard Card Size in inches Printer Driver Card tab Standard Card Size in mm Printer Driver Card tab...

Page 22: ...nnot be null Print Length default 3 452 upper limit 3 704 lower limit 3 000 cannot be null Changing back to CR 80 resets to CR 80 defaults Custom Card Size in inches Printer Driver Card tab Custom Card Size in mm Printer Driver Card tab Card Size inches and mm Choice of inches or mm changes the counter choice on the K Panel Resin tab See below Inches displays card size in inches mm displays card s...

Page 23: ...26mmW x 235mmD Display User friendly SmartScreen LCD Control Panel Encoding Options only ISO Magnetic Stripe Encoding Module dual high and low coercivity Tracks 1 2 and 3 JIS II Magnetic Stripe Encoding Module E card Docking Station required for all e card options or 3rd party smart card encoding Contact Smart Card Encoder ISO 7816 Parts 1 4 T 0 and T 1 Contactless Smart Card Encoder Mifare Prox C...

Page 24: ...liability use only Certified Supplies Fargo warranties are void where not prohibited by law when non Certified Supplies are used Film Options Clear 1 500 prints Standard Holographic 500 prints Custom Holographic special order 500 prints Film Storage Temperature 77ºF 25ºC or lower for no longer than 1 5 years Humidity 20 to 80 non condensing Input Hopper Card Capacity 100 cards 030 762mm Interface ...

Page 25: ...e access to the following areas of the printer Reject Hopper Flipper Access Door Ribbon Film Cartridge access area Card Input Hopper Memory 16MB RAM Operating Temperature 65º F to 90º F 18º C to 32º C Options Magnetic stripe encoding dual sided simultaneous Smart card encoding contact contactless Printer cleaning kit Output Hopper Card Capacity 100 cards 030mm Physical Security The Printer has bas...

Page 26: ...heat seal panel for difficult to print surfaces YMCKH 500 prints Full Color Inhibit YMCI 500 prints Full Color Resin Black Inhibit YMCKI 500 prints Full Color 2 Resin Black 2 Inhibit YMCKIKI 350 prints Indicates the Ribbon type and the number of Ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black H Heat Seal and I Inhibit The Inhibit or I designation under YMCI YMCKI and YMCKIKI in...

Page 27: ...to the Printer until the time it ejects from the Printer Print speeds do not include encoding time or the time needed for the PC to process the image Process time is dependent on the size of the file the CPU amount of RAM and the amount of available resources at the time of the print Resolution 300 dpi 11 8 dots mm Single Wire USB 2 0 Encoding Options ISO Magnetic Stripe Encoding dual high and low...

Page 28: ...ws XP Windows 2003 500MHz computer with 256MB of RAM or higher 500MB free hard disk space or higher Warranty Printer Two year including On Call Express U S only optional Extended Warranty Program U S only see below for more detail Two 2 Year Factory Warranty Covers parts and depot repair First year On Call Express loaner printer 2nd year On Call Express available for a fee This must be purchased b...

Page 29: ...fer of film to the card surface Users can select these Ribbon types to prevent film from transferring over security features signature panel or other areas of special interest on the card surface Panels The Printer always prints the yellow Panel first followed by the magenta Panel and the cyan Panel Printhead As the Print Ribbon passes beneath the Printhead hundreds of thermal elements within the ...

Page 30: ...of resin based ink are transferred and fused to the surface of the film Note This produces very durable saturated printing Card Cartridge Load blank cards into this Cartridge Card Output Hopper Stores 100 cards LCD Display Displays the current status of the Printer Printhead The component of the Printer that actually does the printing Note This component is fragile and must not be bumped or touche...

Page 31: ...ion will change according to the Printer s current mode of operation Press the corresponding softkey button under the choice you want to select If no word appears above a particular button this indicates it has no function in that particular mode of operation LCD Display The Printer s LCD Display will change according to the Printer s current mode of operation Ready Printer Open Screens Once the P...

Page 32: ...ing onto the film RECIEVING DATA Indicates that the Printer is receiving data from the PC TRANSFERRING Indicates the Printer is transferring an image to a blank card The Print Status screen always displays Cancel in the lower left and Pause in the lower right The Cancel button Use this button to cancel print jobs and reset the Printer for the next print job Cancel now has two options Cancel single...

Page 33: ...n dye sublimation resin versions The Inhibit or I designation under YMCI YMCKI and YMCKIKI indicates the ability to prevent the transfer of film to the card surface Users can select these Ribbon types to prevent film from transferring over security features signature panel or other areas of special interest on the card surface To make it easier to remember which Print Ribbons are which a letter co...

Page 34: ...will print onto any card with a clean level and polished PVC surface Important Composite PVC is recommended over straight PVC for the best results and for ISO card specification compliance Single side straight PVC does not conform to ISO compliance at this time The Printer will print onto any card with a clean level and polished PVC surface Card Surface Suitable cards must have a polished PVC surf...

Page 35: ...d recommended for best results Two types of these cards are available UltraCard and UltraCard III UltraCard stock has a PVC core and offers medium card durability Recommended UltraCard III stock has a 40 polyester core and offers high durability Both types of UltraCards produce printed images with a glossy photo quality finish Printer Components Card Input and Output Hoppers Type Description Card ...

Page 36: ...when connected to the Output Module The storage is available on the output tray Good Card Hopper The Printer has a 100 card Output Hopper for good cards The good cards are stacked in a location that is covered during normal operation Reject Hopper The Printer has a 10 to 20 card Output Hopper for reject cards The reject cards are stacked in a location that is locked during normal operation Excepti...

Page 37: ...er setup window Once adjusted the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information New Temperature Setting Before printing begins the Transfer Roller will automatically adjust itself to the new temperature setting Note This new temperature setting will remain programmed within the Printer until it is once again changed within ...

Page 38: ...e Kiosk mode cards can move from the exception feed slot to different positions for printing magnetic encoding and e card encoding using the OMNIKEY modules Kiosk Mode The Kiosk mode is used to manually feed card stock into the printer using the module top slot Kiosk mode enabled When a print job is sent to the printer it will rotate the Flipper Table to a vertical orientation and wait for a card ...

Page 39: ... if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while ha...

Page 40: ...B free hard disk space or higher USB 1 1 Inspecting the Printer While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Unpacking the Printer The following items are included with your Printer Software Installation CD includes Printer Driver Online User s Guide and Printer Diagnostic T...

Page 41: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 3 Unpacking the Printer continued Display A Included with your Printer ...

Page 42: ...e unit with its Covers open Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Should this occur print quality may not be optimum Leav...

Page 43: ...emove the Covers for this procedure 3 The Output Module is installed at the output side of the Printer 4 a Turn the Printer and the Output Module on their back b Use the Torx tool provided to remove the two 2 screws from the bottom of the Output Module Save the screws for later for reattachment 5 If the Printer Module has the Output Side Upgrade Cover installed then follow the Removing the Output ...

Page 44: ...gh Definition Card Printer Encoder User Guide Rev 1 1 3 6 Output Module Accessory continued Display A Slide the Output Module attachment tabs into the appropriate slots at the base of Printer Module This picture shows the Printer and the Output Module ...

Page 45: ...p process Estimated Repair Time 1 minute Important This procedure only applies if the Printer comes equipped with the Output Side Upgrade Cover D910139 XX Step Procedure 1 Caution Power off the Printer by unplugging the power cord from the Printer 2 Press the release tab in back while simultaneously pulling at the center of the bottom edge 3 Reverse instructions to re assemble Leave it off if your...

Page 46: ...rinters require highly specialized supplies to function properly To maximize Printer life reliability printed card quality and durability you must use only Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Certified Supplies Step Procedure 1 Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click ...

Page 47: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 9 Loading the Print Ribbon continued Step Procedure 2 Tighten the Print Ribbon ...

Page 48: ...E ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 10 Loading the Print Ribbon continued Step Procedure 3 Insert the Print Ribbon Cartridge into the Printer until it clicks ...

Page 49: ...ED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 11 Loading the Clear Transfer Film Step Procedure 1 Load the Film into the Film Cartridge until the rolls click ...

Page 50: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 12 Loading the Clear Transfer Film continued Step Procedure 2 Tighten the Film ...

Page 51: ...SE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 13 Loading the Clear Transfer Film continued Step Procedure 3 Insert the Film Cartridge into the Printer until it clicks ...

Page 52: ...igh Definition Card Printer Encoder User Guide Rev 1 1 3 14 Inserting the Card Cleaning Roller Step Procedure 1 Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack ...

Page 53: ... ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 15 Inserting the Card Cleaning Roller continued Step Procedure 2 Remove the protective sleeve from the Card Cleaning Roller ...

Page 54: ...E ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 16 Inserting the Card Cleaning Roller continued Step Procedure 3 Insert the Card Cleaning Roller into the card input area ...

Page 55: ...der User Guide Rev 1 1 3 17 Loading the Blank Cards Step Procedure 1 Load the blank cards into the Card Cartridge as shown below Important The front of the card must face DOWN The back of the card or the magnetic stripe on the card must face UP The Smart Chip is loaded on the bottom ...

Page 56: ...USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 18 Loading the Blank Cards continued Step Procedure 2 Place the Card Input Cartridge onto the Printer until it clicks ...

Page 57: ... across the USB connection Do not plug in the USB cable until prompted to do so during the installation of the Printer Driver See the Installing the Printer Driver on Windows XP and Windows 2000 procedure Step Procedure 1 The Printer connections are shown in the Displays A to D 2 Use the same procedure for both the Printer Display A Connecting the AC power cable to the power supply ...

Page 58: ...ther end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be used to protect against power surges Note No 2 Some buildings have surge protection built into the electrical outlets Please consult your building supervisor regarding this feature ...

Page 59: ...E ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 21 Connecting Power to Printer continued Display C Connecting the plug from the power supply to the Printer as shown below ...

Page 60: ...re 1 Close down all programs and insert the Software Installation CD into your computer s CD drive After a few seconds the CD s installer program will automatically open Follow the CD s on screen Procedures to complete installation Note If the CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe file listed on the CD S...

Page 61: ...USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 23 Installing the Printer Driver continued Step Procedure 2 Click on the Next button to continue with the installation ...

Page 62: ...ition Card Printer Encoder User Guide Rev 1 1 3 24 Installing the Printer Driver continued Step Procedure 3 a Read the License Agreement Select the I accept the terms of the license agreement option b Click on the Next button to continue with the installation ...

Page 63: ...onics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 25 Installing the Printer Driver continued Step Procedure 4 a Select Local to install a USB Printer OR b Select Network and enter an IP Address for the Printer ...

Page 64: ...TED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 26 Installing the Printer Driver continued Step Procedure 5 Click on the Next button to begin the installation ...

Page 65: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 27 Installing the Printer Driver continued Step Procedure 6 Wait during the installation ...

Page 66: ...Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 28 Installing the Printer Driver continued Step Procedure 7 Applies to USB Printer installation Connect the USB cable to both the PC and the Printer ...

Page 67: ...lling the Printer Driver continued Step Procedure 8 Applies to USB Printer installation a Select the Printer Port Note You have the option of selecting the port only IF you click the BACK button from the previous screen shot otherwise this is automatic b Wait while the Driver components are being copied to your PC ...

Page 68: ...o Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 30 Installing the Printer Driver continued Step Procedure 9 Click the Finish button 10 Reboot your computer 11 You have completed this procedure ...

Page 69: ... your computer s startup menu select Settings Printers and Faxes Windows XP or Printers Windows 2000 b Double click on the Card Printer under the Printer s window c Select Printing Preferences under the Printer drop down menu Note This will bring up the Printing Preferences window 3 a Select the Card tab and then click on the Test Print button as shown in Display A on the next page b When the Test...

Page 70: ...Y Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 3 32 Printing a Test Print Image continued Step Procedure 4 This completes the High Definition Card Printer Encoder Installation Guide ...

Page 71: ...if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while han...

Page 72: ...Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 4 2 Using the Security Lock Slot Important Compatible locks are not sold by Fargo Electronics however they are readily available from computer stores ...

Page 73: ...event unauthorized removal of the Printer attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot Note Fargo does not sell any type of locking device but provides this feature for your added security The lock slot has a plastic covering that needs to be penetrated by the lock Note Simply push the lock end into the slot with adequate force...

Page 74: ...ibbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Certified Supplies To order additional materials please contact your authorized reseller LCD Messages The LCD display shows the current status of the Printer Refer to the caus...

Page 75: ...tatic electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in...

Page 76: ...a 3 column presentation to present a specific LCD or Printer error message its cause and its solution This allows the troubleshooter to identify the error and its cause and then perform the procedure provided in the solution column This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this printer If you encounter problems beyond the c...

Page 77: ... the PC Error Message window below This allows you to correlate the LCD Error Message with the PC Error Message identifying number then troubleshoot your Printer as needed Display Single Example from the LCD Error Message Table LCD Error Message Cause Solution Unable to Feed Card PC Error Message Nos 14 and 81 Matches with the screenshot below The Printer is unable to feed a card from the Card Car...

Page 78: ...sors need to be calibrated Select Cancel and then perform the Film calibration procedure Calibrate Ribbon PC Error Message Nos 128 and 170 The print Ribbon Sensor is out of calibration Select Cancel and then perform the Ribbon calibration procedure Card Feed Stop PC Error Message No 137 The Front Cover was opened This caused the card transfer to stop OR the pause button was selected Press Resume o...

Page 79: ...83 Card became jammed in the Printer during transfer Clear the jam Card Not Found PC Error Message No 69 Card cannot be found in the Printer Verify card not jammed in Printer and select Cancel Check Film PC Error Message No 244 The film is not able to move correctly Check for jams breaks Check for obstruction If the problem persists call for technical assistance Clean Printer PC Error Message No 7...

Page 80: ...s call for technical assistance E Card Startup Error PC Error Message No 141 A problem was detected during Printer start up Reset the Printer and try again If this problem persists call for technical assistance EEPROM Corrupt PC Error Message Nos 38 39 40 and 144 EEPROM restored with factory default values If changes were made then go into the setting values and reset these numbers Ejecting Card P...

Page 81: ...eset the Printer and try again If this problem persists call for technical assistance Film Align Error PC Error Message Nos 26 and 176 The film is not able to move correctly Check for jams breaks Check for obstruction If the problem persists call for technical assistance Film Break Jam PC Error Message No 158 The film is not able to move correctly Check for jams breaks Check for obstruction If the...

Page 82: ...ping area of the Printer Open the Printer s Flipping Module Cover Clear any cards in the Flipping Module by opening the Printers Cover and using the Forward and or Back buttons located on the Printer s Front Cover Ensure that the Output Module can rotate freely Close the Printer s Flipping Module Cover Press the Resume button on the Printer s Front Cover to continue printing To cancel the print pr...

Page 83: ...thead Temperature Sensor is not functioning or is not connected properly OR The Printhead is not cooling properly If the problem persists call for technical assistance Head Voltage Error PC Error Message Nos 103 and 105 A hardware fault has prevented setting the correct Printhead voltage Reset the Printer and try again If this problem persists call for technical assistance Headlift Error PC Error ...

Page 84: ...he correct Film from your dealer Invalid Password PC Error Message No 136 Printing disabled at this time Press Cancel to abort this print job and then check security settings at host computer Invalid Ribbon PC Error Message No 93 An unauthorized Ribbon is installed in the Printer Get the correct Ribbon from your dealer Job Data Error PC Error Message No 106 The print data sent to the Printer is co...

Page 85: ...pause state Mag Encoder Startup Error PC Error Message No 63 and 141 A problem was detected during Printer start up Reset the Printer and try again If this problem persists call for technical assistance Mag Verify Error PC Error Message No 30 Print could not verify MAG write OR The magnetic stripe was not encoded properly Check the Cards and click on Cancel Print Multiple Feed PC Error Message No ...

Page 86: ...ype No Film PC Error Message No 28 Film is not installed in the Printer OR Film RFID tag is bad Install the Film and press Resume To cancel the print press the Cancel Print button or the Cancel button located on the Printer No Flip Module PC Error Message No 201 Two sided job sent to a one sided Printer Verify the Printer has flipper capabilities via the LCD Menu If Output capabilities are present...

Page 87: ...send encoding data but the Printer is not configured with this Encoder type No MiFare Encoder PC Error Message No 203 You are trying to send encoding data but the Printer is not configured with this Encoder type To cancel click on Cancel Print No Prox Encoder PC Error Message No 32 You are trying to send encoding data but the Printer is not configured with this Encoder type To cancel click on Canc...

Page 88: ...he Output Hopper Press the Resume button Output Hopper Open The Sensor detects when the Output Hopper has been opened When the Hopper is opened cards will not eject from the Output to ensure cards do not eject into the chassis Close the Output Hopper Press the Resume button Reject Output Hopper The Sensor detects that the number of cards rejected is getting close to the 30 card capacity Printing E...

Page 89: ...ncel Remove Ribbon PC Error Message No 139 The print Ribbon is not installed properly or has been damaged Verify the correct Ribbon is installed in the Ribbon Cartridge Remove it and replace it with the correct Ribbon Ribbon Break Jam PC Error Message No 99 108 and 109 The Ribbon is not able to find the next panel correctly Check for jams breaks If jammed clear the jam If broken repair by taping t...

Page 90: ... print Ribbon has run out Install a new Ribbon and press Resume to continue Ribbon Tension PC Error Message No 98 The Ribbon tensions may be out of range Check and adjust the setting through the TOOLBOX under the Advanced Settings tab If this problem persists call for technical assistance Press Resume to continue or cancel to abort Ribbon Wrong Material PC Error Message No 93 122 and 172 The print...

Page 91: ...rs Waiting for Data PC Error Message No 147 The Printer has stopped receiving data from the PC Reset the Printer and try again If this problem persists call for technical assistance Wrong Film PC Error Message Nos 162 and 163 The print film installed in the Printer does not match the film type selected in the Printer Driver OR A Self test job cannot be printed with the print media installed Replac...

Page 92: ...emove the card and cancel the print by pressing the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer Cover is Open The Printer cannot start printing because the Cover is open Close the Cover to continue printing Unable to Feed The Printer is unable to feed a card from the Card Cartridge Ensure that cards are available and loaded correctly press the R...

Page 93: ... display to continue printing e To Cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Card Jam Encoder A Card has become jammed in the Printer s Encoding station a Open the Printer s Front Cover and remove the Print Ribbon b Open the Printer s Flipping Module Cover c Clear any cards in the Encoding Module by us...

Page 94: ...cated on the Printer s LCD display c Close the Printer s Front Cover d Press the Resume button located on the Printer s LCD display to continue printing e To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button on the Printer s LCD display Card Eject Error The Printer is unable to eject a card Please check Printer for a card jam or other obstruction ...

Page 95: ...r Table can rotate freely Close the Printer s Output Module Cover d Press the Resume button on the Printer s Front Cover to continue printing e To cancel the print press the Cancel Print button from the Driver s display dialog No Flipper The Printer does not have flipping capabilities a Verify the Printer has flipper capabilities via the LCD Menu b If Output capabilities are present ensure that th...

Page 96: ...the Printer s LCD display Wrong Ribbon Installed An incorrect ribbon has been installed or a driver setting is incorrect Check that the ribbon is correct for the printer and job Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer s LCD display...

Page 97: ...Back buttons located on the Printer s LCD display c Tape the ends of the Ribbon together and wind any excess onto the Take up Spool of the Print Ribbon d Re install the Print Ribbon close the Printer Cover and press the Resume button located on the Printer s LCD display to continue printing e To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button l...

Page 98: ...in a SecureMark Printer a Replace with the appropriate SecureMark Ribbon and press the Resume button located on the Printer s LCD display to continue printing b To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display c Install a Certified Print Ribbon and press the Resume button located on the Printer s LCD displ...

Page 99: ...on located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Invalid Ribbon An incorrect Print Ribbon has been installed in the Printer Check that the ribbon is correct for the printer and retry To cancel click on Cancel Print Ribbon Error The Print Ribbon c...

Page 100: ...ata Check the Cards and click on Cancel Print No Mag Strip Present The Printer is unable to find a Magnetic stripe on the card Check the Cards and click on Cancel Print No Smart Card Encoder No Smart Card Encoder is installed in the printer To cancel click on Cancel Print No Prox Card Encoder No Proximity Card Encoder is installed in the printer To cancel click on Cancel Print Headlift Error The H...

Page 101: ... the Printer Install the Film and press Resume To cancel the print press the Cancel Print button or the Cancel button located on the Printer Print Film Sensor Error The Printer cannot find the next panel on the Print Film Check that the Print Film is installed properly and press Resume To cancel the print press the Cancel Print button or the Cancel button located on the Printer Wrong Print Film In...

Page 102: ...ter A non SecureMark Film is installed in a SecureMark Printer Replace with the appropriate SecureMark Film and press the Resume button on the Printer to continue printing To cancel press the Cancel Print button or the Cancel button on the Printer Print Film Error The Print Film caused a general error Ensure that the appropriate Print Film is installed and press the Resume button located on the Pr...

Page 103: ...gher USB Port Optional Ethernet connection 2 Confirm the correct installation of the Printer Driver a Close the software program and check the Printer Driver b Reboot the computer c Ensure the Printer Driver is installed correctly Note This pertains especially if an obsolete Driver was recently removed d Ensure the correct setup options within the Printer Driver are selected e Confirm that the Dri...

Page 104: ...etup 2 Click on the Printer button and select the Card Printer 3 Click OK and reset all four margins to zero Note The WordPad will automatically replace the values with its minimum margins 4 Open the program and type This is a Test then go to File on the menu bar and select Print 5 Determine whether there is adequate hard Drive space Note A large volume of temporary files on the computer can cause...

Page 105: ...en the Diagnostic Tool from the Driver Choose Run Tests to select a preset test image Select Self Tests See Displays A and B below Note These images help to determine if the Printer is functioning properly 2 Scroll to the desired Self Test image from the Choose Test window options and press the Run Test button Display A Click on the Diagnostic button ...

Page 106: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 5 33 Printing a Test Image Display B Click on the Run Tests button See the previous page ...

Page 107: ...nment Self Test Card Step Procedure 1 Use this card to determine Image Placement and confirm that the Printer is working properly Note The image consists of sixteen 16 gray scale boxes and alignment arrows The gray boxes are composed from a composite of YMC color panels Adjust the TOF and EOF settings to change image placement ...

Page 108: ...ide Rev 1 1 5 35 Reviewing the Color Bars Self Test Step Procedure 1 Use this card to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RGB and YMCK Note This print will provide maximum image size giving complete card Coverage on a CR 80 sized card ...

Page 109: ...Printer Encoder User Guide Rev 1 1 5 36 Reviewing the Device Settings Self Test Step Procedure 1 Use this card to view the Printer settings and counts for Card Count CC Card Cleaning Count TC and others The Card Count is the total number of cards the Printer has produced ...

Page 110: ... Guide Rev 1 1 5 37 Reviewing the YMCK Self Test Step Procedure 1 Use this card to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RGB and YMCK Note This print will provide maximum image size giving complete card Coverage on a CR 80 sized card ...

Page 111: ...der User Guide Rev 1 1 5 38 Reviewing the Magnetic Self Test Step Procedure 1 This option only applies if a Magnetic Encoding Module is installed in the Printer Note The Printer will feed encode and eject a card Be sure to have high coercivity cards installed when running this test ...

Page 112: ...USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 5 39 Reviewing the Resin Self Test Step Procedure 1 Use this card to determine that the Resin Panel is printing properly ...

Page 113: ...so you can monitor and manage the Printer just as you would any other networked Printer Compatibility The Fargo Ethernet option provides compatibility with TCP IP and 802 3 Ethernet protocols with an IEEE 802 3 10 100Base T Ethernet female RJ45 connector Application The Ethernet Option applies to the Fargo High Definition Card Printer Encoder With the Ethernet Option properly installed and configu...

Page 114: ...ernet option installed is required Printer Configuration Since TCP IP is used for the network communication the Printer must be configured with an IP address and a subnet mask before it can be seen on the network An additional network setting for the Default Gateway can also be configured which allows communication across the subnets Host Computer A PC running Windows 2000 Windows XP Windows 2003 ...

Page 115: ...es status information from the network Printer to the PC Web Pages Provides easy Printer configuration with any web browser Log Messages Provides logging of usage and error events via e mail UDP or TCP IP Password Security Provides security with passwords and configurable User permission levels Telnet Provides a Telnet command line interpreter for Printer configuration SNMP Provides an SNMP agent ...

Page 116: ...her or not a print job has been successful Also the User knows what problems have been encountered while processing the print job Printing using Ethernet works in a manner similar to the USB connected PC Printer Reviewing the Web Page Server An HTTP service serves web pages that provide an interface through which to configure and monitor the Printer Note Users may also monitor all print jobs that ...

Page 117: ...edure shows how to initiate a Telnet session from a PC in order to access the Telnet services provided by the Printer Description Initiating a Telnet session Follow these instructions to issue Telnet commands 1 Identify the IP address of your Printer Note See Switching to the Automatic IP Address Mode 2 Initiate a Telnet session from a DOS window on your PC At the DOS prompt enter telnet IP Addres...

Page 118: ...artial full word commands and the Printer will respond with additional help For example you can enter list and the Printer will respond with all subcommands to the list command Telnet Command Command Purpose Command Format help Display help for Telnet commands reset Reset the Ethernet interface for the Printer encoder reset ping Send a ping command to another IP address as a test of the Ethernet i...

Page 119: ...ay information about the Printer e g model label contact location Firmware version and date and serial number list sysinfo ribbon Display information about the installed Ribbon in the Printer list ribbon net Display information about the current network settings of the Ethernet interface list net stored net Display information about the stored network settings of the Ethernet interface list stored...

Page 120: ...d Table continued Telnet Command Command Purpose Command Format lpq Display information about print jobs and their settings list lpq Printer Display information about the Printer e g model number Firmware version and serial number list printer Printer sm Display information about the secure mark settings of the Printer list printer sm ...

Page 121: ...of a system log path set syslog LOG_NAME name NEW_NAME type Change the type of a system log path This starts or stops logging on start of jobs or on faults set syslog LOG_NAME type job pfault dest Change the destination of a system log path This may be set to none e mail udp or tcp set syslog LOG_NAME dest none email udp tcp email Change the e mail address for e mail notification for a system log ...

Page 122: ...inition The allows only two 2 User definitions set user add NAME del Delete a User definition set user del NAME passwd Define a new password for a User set user passwd NAME PASSWORD type Specify a User as root or guest Only root Users have administrative rights to change network interface settings set user type NAME root guest set user from Restore User setting from default or stored settings set ...

Page 123: ...disable automatic address assignment using DHCP Static non automatic addresses will come from the stored or default settings depending on the other settings To enable automatic address assignment store net opts dhcp To disable automatic address assignment store net opts dhcp net from Restore the network settings from either the default settings or the current settings store net from default curren...

Page 124: ...isplay information about the Printer status This includes the status and device response See the Printer web page description lpstat cancel Cancel a specific print job from the print queue cancel 10 quit Stop the current Telnet session quit Ethernet Web Pages Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet connected Printer to view several attribu...

Page 125: ...ult administrative User name is root The default non administrative User name is guest Non administrative Users can only view settings 2 Enter the correct password The default password is an empty string If the password has not been changed leave the field blank See Password page procedure for changing passwords 3 Press Enter or click on the OK button 4 If the name and password is not accepted ano...

Page 126: ...ddress of the Printer Note See Accessing the IP Address as needed to get this from the LCD of the Printer 3 Enter the IP address of the Printer you want to access into the address bar of the browser Note The IP address will change for your printer installation 4 Press Enter or click on GO 5 View the Home page The Home Page displays general information about the Printer See the next page Display A ...

Page 127: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 6 15 Reviewing the Home Page This section provides a display of the Home Page ...

Page 128: ...is reported to the DHCP server as the Host Name that may be used by the DNS server to resolve the IP address of the Printer If left blank the Printer will use a unique label based on the MAC address of the Printer Location Indicates the location string that the User assigns to the Printer Set by User May be configured via Telnet or from the Administration web page Contact Indicates the contact per...

Page 129: ...nition Card Printer Encoder User Guide Rev 1 1 6 17 Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings Step Procedure 1 Select the Network link from any web page of the Printer ...

Page 130: ...TRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 6 18 Reviewing the Interface The Interface display indicates the network speed supported by the Printer ...

Page 131: ...gs The Current Settings page section displays the current active network settings for the Printer These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored Settings The current settings will be Dynamic only if Obtain an IP address automatically was selected when the Printer was restarted last ...

Page 132: ...ally radio button to enable the DHCP BOOTP which automatically assigns the network settings Even with this button selected the User can enter Stored Settings and the Stored Settings will remain in memory See below Note This is the default method 3 Click on the Submit button to save this setting 4 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you...

Page 133: ...ired for Ethernet communications from within the same subnet With only these entries the User cannot print from a subnet other than on the subnet on which the Printer is connected These required settings are the following IP Address Subnet Mask 4 Enter the optional network settings for Ethernet communications across a router from other subnets as follows Default Gateway 5 Enter the optional networ...

Page 134: ...Rev 1 1 6 22 Changing to the static IP address mode continued Step Procedure 7 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 8 Reboot the Printer to effect this change See the Reviewing Web page security procedure ...

Page 135: ...igh Definition Card Printer Encoder User Guide Rev 1 1 6 23 Using the Clear Changes button Step Procedure 1 Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area See the lower left corner of this display ...

Page 136: ...ge This page displays Media information about the Ribbon and Film currently installed in the Printer Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the Media page link 3 View currently installed Ribbon information pertaining to the following Part Number SecureMark Part Number Percent Remaining Ribbon Type ...

Page 137: ...P IP page displays the TCP IP Status of each Printer connection which are not configurable See the next two pages for displays Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the TCP IP page link 3 View information on all current network connections in the TCP connections area Continued on the next page ...

Page 138: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 6 26 Using the TCP IP page See the Using the TCP IP page procedure ...

Page 139: ...ing sent to the Printer printing waiting Indicates that the communication is being slowed by print operations printing blocked Indicates that the communication has been stopped by some condition status canceled Indicates that the current job was canceled and is being rerouted online Indicates it is ready to print offline Indicates that the Cover is open or the Printer is not ready to print Printer...

Page 140: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 6 28 Reviewing the Printer page continued See the previous page for descriptions of the fields ...

Page 141: ...inition Card Printer Encoder User Guide Rev 1 1 6 29 Using the System Log page The System Log page displays the current system log settings and allows the User to change the settings Note These settings configure how system logging occurs There are two logs ...

Page 142: ... are log1 and log2 However you can rename them from this page Note This also updates the link to the corresponding web page Step Procedure 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 See the previous page 3 Enter a new log name in textbox Continued on the next page ...

Page 143: ... Card Printer Encoder User Guide Rev 1 1 6 31 Changing the Log Name Step Procedure 4 Click on the Submit button to save this change 5 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 144: ... Selecting the Log Type Step Procedure 1 Select the System Log link See the next page 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Print Job Started checkbox to generate the log entries for each Print Job Started Continued on the next page ...

Page 145: ...Rev 1 1 6 33 Selecting the Log Type Step Procedure 4 Select the Printer Error checkbox to generate the log entries for each Printer Error 5 Select the Submit button 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 146: ...e Log Destination Specify one destination for the log Step Procedure No event logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the None radio button when no log is required Note This is the default Continued on the next page ...

Page 147: ...inition Card Printer Encoder User Guide Rev 1 1 6 35 Selecting the Log Destination Step Procedure No event logging 4 Select Submit 5 Login as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in ...

Page 148: ... logging Follow this procedure to enable logging using email notification Step Procedure Specify email logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Email radio button to choose email log notification Continued on the next page ...

Page 149: ...Guide Rev 1 1 6 37 Setting up Email Event logging Step Procedure Specify email logging 4 Enter a valid e mail address in the associated textbox 5 Select Submit 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 150: ...ssages will be sent via UDP packets to the Syslog port 514 of the specified host It is up to the host program to listen to these messages for processing A syslog host program is necessary to use this method such as Kiwi Syslog Daemon or WinSysLog 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the UDP Syslog radio button 4 Enter a vali...

Page 151: ...gh Definition Card Printer Encoder User Guide Rev 1 1 6 39 Specifying UDP Event logging Step Procedure 5 Select Submit 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in ...

Page 152: ...vent logging Follow this procedure to send logging messages to a pre existing IP connection made on the TCP port Step Procedure 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the TCP Connection radio button Continued on the next page ...

Page 153: ... High Definition Card Printer Encoder User Guide Rev 1 1 6 41 Specifying TCP Event logging Step Procedure 4 Select Submit 5 Login as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in ...

Page 154: ...net Client You can use a Telnet client connected to the TCP port log1 4010 log2 4011 rather than the default Telnet port 23 Telnet Session If there is a Printer at IP address 192 37 23 155 and you have configured log1 for TCP logging then you could initiate a Telnet session from a DOS window of a PC by entering Telnet 192 37 23 155 4010 Log Messages All system log messages would then be displayed ...

Page 155: ...ot modify passwords and enter User specified system information strings Using the System Information page The System Information page displays the current system information and allows the User to change the system information which appears on the Home page See the Using the Home page for definitions Step Procedure 1 Select the Administration link 2 Select the link for the System web page Continue...

Page 156: ...e System Information page continued Step Procedure 3 To change an attribute type the new entry in one of these boxes Label textbox Location textbox Contact textbox 4 Select the Submit button 5 Login as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in ...

Page 157: ...Select the Administration link 2 Select the Passwords link to get to the Password web page 3 Enter the current password in the Root Password Old textbox or leave it blank if no password has been previously set 4 Enter the new password in the Root Password New textbox or leave it blank if you want to remove the old password 5 Re enter the new password in the Root Password Confirm textbox or leave i...

Page 158: ...des the Print Server Rebooting the Printer The Reboot page allows the User to reboot or reset the Printer and or enter the upgrade mode Step Procedure 1 Select the Administration link 2 Log in as a root User using the password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Reboot link Continued on the next page ...

Page 159: ...High Definition Card Printer Encoder User Guide Rev 1 1 6 47 Rebooting the Printer Step Procedure 4 Select the Reboot button 5 Click Yes when prompted 6 Wait for the Printer to reboot and display the home page See the Reviewing the Home Page display ...

Page 160: ...mware to the Printer For the Printer encoder this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware It is only available to the after the Printer has been rebooted into the upgrade mode Step Procedure 1 Select the Administration link 2 Go to Step 7 if the Upgrade link is shown 3 Select the Reboot link if the Upgrade link is not shown ...

Page 161: ...ide Rev 1 1 6 49 Upgrading the Main Firmware continued Step Procedure 4 Select the Upgrade button to get Printer into the upgrade mode 5 Select the Yes button and wait for reboot as shown below in Displays A and B Display A Rebooting into the Upgrade Mode Display B Waiting for the Upgrade Mode ...

Page 162: ...ard Printer Encoder User Guide Rev 1 1 6 50 Upgrading the Main Firmware continued Step Procedure 6 Select Administration when the Home page appears See Display A below 7 Select Upgrade to get to the upgrade page See Display B below Display A Selecting Administration ...

Page 163: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 6 51 Upgrading the Main Firmware continued Display B Selecting Upgrade ...

Page 164: ... Main Firmware continued Step Procedure 8 Select the Browse button See Display A below 9 Navigate to and select the appropriate file to upload 10 Select the Upgrade button to start the Firmware upload See Display A below 11 Select Reboot when requested See Display B below Display A Selecting the Browse and Upgrade buttons ...

Page 165: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 6 53 Upgrading the Main Firmware continued Display B Continuing to reboot ...

Page 166: ...lt entry of 0 then the default ports of 9100 5400 and 5402 will be used for the RawSocket TCP Port the CPS Data TCP Port and the CPS Command TCP Port respectively The CPS Command TCP Port is dependent on the setting of the CPS Data TCP Port and always two units higher Step Procedure 1 Select the Print Path link 2 View the active configuration of the printer in the Current Settings area on this pag...

Page 167: ... 6 55 Using the Print Path page continued Step Procedure 4 Select the Submit button to save these changes to stored settings in the memory of the Printer Note These settings will not be lost if the power is removed from the Printer 5 Select the Clear Changes button to delete these changes from this page ...

Page 168: ... at the top of each page See previous page 2 Review the web interface for the Ethernet enabled Printer Additional Procedures Accessing the Ethernet Status LEDs The Ethernet Status LEDs can be found on the back of Printers Reviewing the LED Table LED Flash Rate Indicates On The Network link is present Green LED Left Off The Network link is not present Off There is NO network traffic to this IP addr...

Page 169: ...ed Printer The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded Alternatively a User can upgrade the Main Printer Firmware by using the Upgrade web page Step Procedure 1 Run the Fargo Workbench Printer Utility by selecting from the start menu the following Start Programs Fargo Fargo Workbench Printer Utility Fargo Workbench 2 Click on Actions Select Printer in...

Page 170: ...rkbench Printer Utility continued Step Procedure 3 Access the Upgrade Firmware window from the Actions Menu as shown below 4 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder 5 Begin the upgrade by clicking Upgrade as shown below Refer to the Fargo Workbench Printer Utility User Guide at this time ...

Page 171: ...tup Printer Network Settings Reset Passwords Changing the LCD Network Settings The Printer encoder will display new menu entries when a the Ethernet option is installed and b the Printer has established communications to a host device You can use these procedures to change network settings by using the new LCD menus Accessing the Network Setup Menu Step Procedure 1 Apply power to the Printer 2 Ens...

Page 172: ...y by the User to force the Ethernet interface configuration in cases where auto negotiation fails Failure of the automatic network configuration can cause slow data transmission longer print times or network connection problems Follow the procedure provided below Step Procedure 1 See the Accessing the Network Setup Menu procedure to access the Network Settings menu Options Menu Next Network Settin...

Page 173: ...elect button to save the current network settings IP address GW SN Mask as the stored settings which will be used when automatic address assignment using DHCP is disabled Resetting Passwords Step Procedure 1 See the Accessing the Network Setup Menu procedure to access the Network Settings menu Options Menu Next Network Settings 2 Select Next on the LCD to view the Reset Passwords menu entry 3 Pres...

Page 174: ...ay A below to continue with the procedure 2 Press Next several times to access Display C IP 3 Press Next one more time and the IP address LCD screen will appear See Display D as an example 4 Your IP address is identified in the final LCD screen You have completed the procedure Display A Printer Ready first step Display B second step Display C IP third step Display D IP Address fourth step ...

Page 175: ...the Verifying the Printer Connection procedure on the next page 2 Follow the Verifying the Printer IP address procedure on the next page 3 Follow the Verifying that your PC can access the Printer using the ping command procedure 4 Verify that you are choosing the correct Printer Driver Note The Driver must match the model of the Printer 5 Verify that the port configuration of the PC Printer Driver...

Page 176: ...Step Procedure 1 Check the LCD for a valid IP address 0 0 0 0 is not valid If the IP address is valid go to step 4 If the IP address is not valid go to step 2 2 If your network is using DHCP then verify that the Printer has not been configured to use a static address unless you have a known unused static IP address assigned to this Printer 3 If you are using a static IP address verify that there i...

Page 177: ... a ping command to the Printer At a DOS prompt enter ping IP Address Example C ping 210 1 10 240 If the ping response is successful move on to the next troubleshooting procedure See Display A below If the ping response is not successful continue to step 2 of this procedure See Display B below Display A Example of sending a ping to the Printer with a successful response Display B Example of ping ti...

Page 178: ... correct See your network administrator about this Note The subnet mask must be the same as other devices on the network and that the unique IP address is part of the network specified by the subnet mask Printing a test page Step Procedure 1 Try printing a test page from the Printer Driver properties window See Frequently asked Questions 2 If you cannot print a test page then consider the followin...

Page 179: ...ailable connection on your network not directly to your PC You can use a good CAT 5 or better cable to make this connection How can I find the MAC address of my Ethernet Printer If you know the IP address of your Printer you can see the MAC address on the home web page of the Print Server OR If you do not know the IP address or the Printer does not work with a usable IP address then the MAC Addres...

Page 180: ...P IP Card Printer Port configured to communicate to the new printer at the proper IP address See the appropriate Windows documentation for additional help Can multiple PC s print to my Ethernet Printer Yes Each PC must install the Printer Driver software for the specific Fargo Ethernet enabled Printer and connect to the intended Printer using the correct IP address Can I print from my PC to an Eth...

Page 181: ... select the Download Firmware button 5 Choose the update file with the Select Firmware button 6 Put your Printer into the upgrade mode See the instructions for your specific Fargo Printer 7 Select the Send Firmware button How do I upgrade the Print Server Firmware for my Printer Since the Print Server is integrated into the main print Firmware on the Printer there is not a separate Firmware upgrad...

Page 182: ...ords What do I do if the IP address of my Printer is being changed by my network Follow this procedure 1 Contact your network administrator Ask that your current IP address be reserved or ask that they provide a specific IP address that you can use to configure the Ethernet interface OR 2 Choose an IP address that you know will not be used by any other PC server or network device Use those setting...

Page 183: ...ured to communicate to the printer at the proper IP address See the appropriate Windows documentation for additional help How can I verify change what IP address my installed Printer Driver is expecting to find my Printer Follow this procedure 1 Open the Printer Driver properties window 2 Select Start Settings Printers and Faxes your Printer Driver Properties 3 From the Ports tab select Configure ...

Page 184: ...essing the Home Page procedure OR You can use Fargo IP Tracer which allows you to find Fargo compatible Printers and specify their addresses The also allows you to save the current network settings as static settings via the LCD menu Options Menu Network Settings Save Addresses Note You can save static addresses However they are not used until you reconfigure the Printer to use those static addres...

Page 185: ...s a valid Ethernet connection The amber LED indicates network activity How do I print a test page from Windows to verify the Ethernet configuration of the Printer and Printer Driver Follow this procedure 1 Open the Printer Driver properties window 2 Select Start Settings Printers and Faxes your Printer Driver name e g Card Printer Properties 3 Ensure that the printing preferences are set correctly...

Page 186: ...sages by addresses so that communications can occur between devices on different local networks TCP IP Network communications using TCP and IP protocols ICMP Internet Control Message Protocol The Basic message protocol for the internet DHCP Dynamic Host Configuration Protocol The protocol used by a network to automatically assign network settings to connected devices so that they will work togethe...

Page 187: ...re 32 bit values that are normally expresses in dotted quad format Note This address must not be the same as another device on the same local network Subnet mask Specifies a 32 bit value that routers use to send a message to the correct subnet Default gateway Specifies the address of the router in a network using subnets that forwards traffic to a destination outside of the subnet of the transmitt...

Page 188: ...evice is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all estab...

Page 189: ...timize the Card Printer s capabilities for cards with hard to print surfaces we recommend evaluating the card stock selection before installation of the Printer The variability in cards based on Different surface textures and different sources of raw materials This may require different Film transfer parameters Varied methods of assembling IC smart cards and proximity cards These particular adhesi...

Page 190: ... Standard FPISO Indala FLexISO XT Composite FPIXT Custom 1 Custom 2 In addition you have these selections to choose from Defaults The Printer Driver software has default Transfer Temperature and Dwell Time settings that deliver the best transfer for these card types These defaults automatically configure based on the card type Ribbon type and whether printing single or dual sided Card Type Selecti...

Page 191: ...Custom 2 options Settings These settings allow designating a unique Card Type name which then saves custom Image Transfer settings Custom 1 For example Custom 1 could be changed to read as My Cards Custom transfer settings would then be available whenever this Card Type option is selected and would be saved each time the Printer Driver setup window is closed Custom Card stock To determine the prop...

Page 192: ...t the adhesion quality of the Film to the card by printing sample cards and completing an adhesive tape test Note The Institute for Interconnecting and Packaging Electronic Circuits IPC outlines a pressure sensitive tape test that evaluates adhesion quality Refer to their IPC TM 650 3 7 1D test Guide Section 3 7 Number 1 2 Select the UltraCard IIIs Glossy PVC if the card is glossy and print a test...

Page 193: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 6 Conducting the Tape adhesion Test continued See the previous page ...

Page 194: ...mples 1 2 and 3 show a representation of the adhesion level you can expect Result 1 Sample 1 shows a significant transfer to the tape and is an absolute failure Result 2 Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image durability on matte finish cards Result 3 Sample 3 shows no transfer to the Tape and is an Absolute Pass 5 If the tape test i...

Page 195: ...s highlighted exe file name on the web site b You will then be prompted to Save this program to disk Fargo s downloadable Printer Driver files have names ending in exe and are self extracting Zip archives Note A Zip archive is a package containing one or more files It has been zipped to make it smaller and provide easy downloading of numerous files simultaneously An archive that is self extracting...

Page 196: ...ow will appear 6 Click on Browse navigate to the folder containing the Printer Driver files you just downloaded and unzipped and click on OK Click on OK again to close the Install From Disk window and then click on NEXT 7 Follow the remainder of the on screen instructions to complete installation When prompted do not have Windows print a test print This is because you most likely performed a Print...

Page 197: ...r settings so you will not need to change them again do so through the main Printer Driver setup window described above Although most applications do allow you to change these same Printer Driver options from their own Print screens the settings may not be permanently saved 3 To change or verify the appropriate Printer Driver options for the print job please refer to the topics describing each of ...

Page 198: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 11 Using the Card tab Use this option to control specific Printer functions ...

Page 199: ...is selection is used to create a custom form size from 1 0 x 3 0 to 2 204 to 3 452 25 4 X 76 2 mm to 56 X 87 7 mm The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes These print area dimensions are 04 1mm larger than the actual card size This is so the Printer can overprint images to ensure they will appear Edge to Edge when transferred t...

Page 200: ...ard 13xx HID ISO Prox Composite 15xx HID Identity Standard IDx20A HID Identity Composite HTx20E HID iCLASS Standard 20xx HID iCLASS Composite 21xx HID FlexSmart Standard 14x0 HID FlexSmart Composite 14x6 HID FlexSmart Prox Std 14x1 HID FlexSmart Prox Comp 14x7 Indala FlexISO Standard FPISO Indala FLexISO XT Composite FPIXT Custom 1 Custom 2 Caution If the appropriate option is not selected the wro...

Page 201: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 14 Selecting the Card Type See the previous page ...

Page 202: ... the Custom 1options to save custom Dwell Time and dwell temperature controls on the Image Transfer tab a Click on the Custom options and enter a name for the card stock b Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings See the next page Note These settings will be saved for the custom card type when the Printer Driver setup window is cl...

Page 203: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 16 Selecting the Card Type continued Please see Step 2b on the previous page ...

Page 204: ...der User Guide Rev 1 1 7 17 Setting the Orientation Select either the Portrait or Landscape radio buttons for Orientation Step Procedure 1 Select Portrait to cause the card to print in a vertical orientation OR Select Landscape to cause the card to print in a horizontal orientation ...

Page 205: ...LY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 18 Specifying the number of Copies Specifies the number of copies to be printed The upper limit is 10000 and the lower limit is 1 ...

Page 206: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 19 Selecting the Diagnostics button This will launch the Diagnostic tool if installed ...

Page 207: ...the card and a Resin or black only image on the backside This image is the same as what is supplied in the Printer s Supply Pack For YMCK the PRN file is full color and resin on front only For YMCKK the PRN file is full color front with resin on front and then the back is resin For YMC the PRN file is full color and front only For YMCKH the PRN file is full color with resin and front only For YMCK...

Page 208: ...ics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 21 Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver s version number and date code ...

Page 209: ...USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 22 Selecting the Toolbox button Select the Toolbox button See the Toolbox section for more information and procedures ...

Page 210: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 23 Using the Device Options tab This section describes the use of the Device Options tab ...

Page 211: ...Ribbon See below In the Firmware the values representing the installed Ribbon and installed Transfer Film are updated on initialization including each time the cover is closed The Firmware compares the Ribbon values in the PRN file to the values it holds regarding the currently installed consumables If the values do not match the LCD displays Wrong Ribbon Error or Wrong Film Error and the Driver r...

Page 212: ...Side options are available when no Output is installed This function provides automatic detection of an installed feature whether it is automatically detecting supplies or not Before the Driver initiates each job it retrieves the consumables values from the Firmware If no Printer is found or no Ribbon is installed the checkbox is allowed to be checked Note The previously chosen Ribbon and Film val...

Page 213: ...e Rev 1 1 7 26 Detecting Supplies at Print Time Function continued Step Procedure 4 When the Supplies checkbox is not checked or it is de selected cleared from a selected state the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain until manually changed ...

Page 214: ...erest on the card surface Step Procedure 1 Adjust to match the Ribbon Type selection with the Ribbon type that is loaded in the Printer YMC Full Color Yellow Magenta Cyan OR YMCK Full Color Resin Black Yellow Magenta Cyan Resin Black OR YMCKK Full Color 2 Resin Black Yellow Magenta Cyan Resin Black Resin Black OR YMCKH Full Color Resin Black Heat Seal Yellow Magenta Cyan Resin Black and Heat Seal ...

Page 215: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 28 Adjusting the Ribbon Type continued See the procedure on the previous page ...

Page 216: ...tomatically adjust the transfer temperature 175 0 Celsius and the dwell times 2 0 seconds per inch to defaults when non custom card type is chosen on Card tab OR Select the Holographic option to change appropriate internal Printer settings needed to make the holographic film work Note Select this option to automatically adjust the transfer temperature 175 0 Celsius and the dwell times 2 0 seconds ...

Page 217: ...rinter Encoder User Guide Rev 1 1 7 30 Using the Dual Sided Group Functions The Dual Sided group checkboxes shown below are grayed out if no Output is automatically found or if the Dual Sided is manually turned off See the procedures in this section for more instructions ...

Page 218: ...njunction with any application program that supports a multiple page document duplex printing Note The program must be able to send down two or more separate pages to be printed within the same document 2 Page 1 will be transferred to the front side of the card Page 2 will be transferred to the backside of the card The Printer Driver will always place all odd numbered pages on the front side of th...

Page 219: ...This option becomes active when Print Both Sides is checked The Default is active and unchecked except for YMCKK which is checked Step Procedure 1 Select this option to automatically print full color on the front of a card and resin black on the back of a card using YMCKK Print Ribbons If using a YMCKK Ribbon the front of the card is printed with the YMCK Panels and the back is printed with the se...

Page 220: ...ion This option becomes active when Print Both Sides is checked The Default is active and unchecked Step Procedure 1 Select this option If you need to print the first page of a two page document on the backside of the card OR If you need to print the resin black on the chip side of the Smartcard The second page of the document will be printed on the front side of the card ...

Page 221: ...dure 1 Select this option to print only onto the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded Note Load the cards in the usual fashion When this option is selected the Print Both Sides option is automatically disabled When attempting to print a two page document if Print Back Side Only is selected the first page of the document will print on the back...

Page 222: ...TRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 35 Using the Device Options Group The functions under the Options Group are described in this section ...

Page 223: ...se this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Step Procedure 1 Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed ...

Page 224: ...apabilities of the Printer while still allowing the Printer to encode cards Note This option is useful to encode or re encode preprinted cards without wasting additional time or printing supplies Step Procedure 1 Select this option to ensure no print data will be sent to the Printer while all encoding instructions will be sent according to how they are configured within the software ...

Page 225: ...ences window has the same Image Color tab functionality as the Printing Preferences window Step Procedure 1 Select the System Color Management color matching option to control the Sharpness Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan See both displays in this section Proceed to related procedures provided below Display A Image Color ta...

Page 226: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 39 Using the Image Color tab Display B Image Color tab Advanced Image Color window ...

Page 227: ... print color b if color correcting the image for printing has already been done or c if using third party color matching software OR Select System Color Management to allow the Printer Driver to make color corrections similar to the Algebraic option but through a more complex color matching algorithm Note This option shifts colors more radically so the colors in the image will more closely match h...

Page 228: ...ightness of the dye sub printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box Move the slide to the left to cause less heat to be used in the printing process thus generating a lighter print OR Move the slide to the right to cause more heat to be used thus generating a darker print Note This slide only affects those images printed with dye sublimation Ribb...

Page 229: ... uses when printing with the resin black Panel by adjusting the Resin Heat slide Move the slide to the left to cause less heat to be used in the printing process causing resin images to be lighter or less saturated OR Move the slide to the right to cause more heat to be used causing resin images to be darker or more saturated Note This control can be helpful for fine tuning the sharpness of resin ...

Page 230: ...onics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 43 Using the Quality Color Matching dropdown continued Step Procedure 4 As needed return all options to their factory settings by clicking on the Default button ...

Page 231: ... This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK or YMCKK Print Ribbon This is only enabled when using at least one K panel and dual sided enabled splitting one set of panels Step Procedure 1 Select Optimized for Graphics when printing lower quality images e g clipart logos etc with resin OR Select Optimized for Photo when printing phot...

Page 232: ...lectronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 45 Using the Advanced Image Color window Step Procedure 1 Click on the Advanced Settings button to bring up the Advanced Image Color window See below ...

Page 233: ...ar changes back to the default settings for this window only In addition here are further instructions Sharpness Default 0 Move the slide to the left for or less sharpness Move the slide to the right or more sharpness of the printed image Study the image on the right to determine correct sharpness Contrast Default 0 Move the slide to the left for or less contrast Move the slide to the right or mor...

Page 234: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 47 Using the Advanced Image Color window continued See the previous page ...

Page 235: ...instructions Yellow Balance Default 0 Move the slide to the left for or less yellow as an individual color Move the slide to the right or more yellow as an individual color balance Study the image on the right to determine correct color yellow balance effect Magenta Balance Default 0 Move the slide to the left for or less magenta as an individual color Move the slide to the right or more magenta a...

Page 236: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 49 Using the Advanced Image Color window continued See the previous page ...

Page 237: ...nics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 50 Using the Advanced Image Color window Step Procedure 4 Click on the Default button to clear changes back to the default settings for this window only See below ...

Page 238: ...n Card Printer Encoder User Guide Rev 1 1 7 51 Using the Default button on the Image Color tab Step Procedure 1 Click on the Default button to clear changes back to default setting for Image Color tab only and NOT for the Advanced Image Color dialog box See below ...

Page 239: ...Printer Encoder User Guide Rev 1 1 7 52 Using the Image Transfer tab Use this tab to adjust the Image Position Transfer Dwell Time and Transfer Temperature Note The Printing Preferences window has the same Image Color tab functionality as the Printing Preferences window ...

Page 240: ... Image Position values by clicking on the Vertical and Horizontal adjustment arrows These values ensure that the Cards always remain in the same position as they travel through the Printer regardless of image orientation The Card Illustration shown in the Image Position box will flip and rotate according to the selection of Portrait Landscape or Rotate 180 Degrees The outline around the illustrati...

Page 241: ...ep Procedure 2 Follow these instructions Use the Vertical adjustment to move the image toward the front of the Printer if a positive number is entered and toward the rear of the Printer if a negative number is entered OR Use the Horizontal adjustment to move the image toward the card output side of the Printer if a positive number is entered and toward the card input side of the Printer if a negat...

Page 242: ...ending on the card type The Printer Driver automatically optimizes these settings according to the selection made in the Card Type option Changes made to the Dwell Time and temperature settings are saved for the selected Card Type option upon exiting the Printer Driver setup in the Printer s Control Panel Step Procedure 1 Transfer Dwell Time Sets dwell time for InTM transfer in seconds per inch Lo...

Page 243: ...justing the Transfer Dwell Time and Temperature continued Step Procedure 2 Transfer Temperature Sets temperature for InTM transfer in Celsius Lower limit 150 0 Celsius Upper limit 190 0 Celsius UltraCard III Composite Default 175 0 seconds per inch UltraCard PVC Default 175 0 Celsius Custom Default 175 0 Celsius ...

Page 244: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 57 Adjusting the Transfer Dwell Time and Temperature continued ...

Page 245: ...PVC options select one of the Card Type Custom options 4 Adjust the dwell time and temperature settings to ensure proper image transfer Determine the appropriate settings for the card stock by setting the Transfer Dwell Time and Transfer Temperature to the default settings Print a card If the Film is not transferring properly adjust these settings accordingly OR If the Film is transferring properl...

Page 246: ...c HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 59 Using the Default button Step Procedure 1 Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice See below ...

Page 247: ...ed The Card Printer can be installed with one of two types of factory installed Magnetic Stripe Encoding Modules an ISO or JIS II Encoder Module Note If no Encoder is detected the tab is active but all functions are grayed out Step Procedure 1 Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process Note The following describes these options and the ...

Page 248: ...ing these Magnetic Encoding options One of four modes can be selected by this Encoding Mode dropdown ISO Encoding Custom Encoding Raw Binary Encoding JIS II Encoding Category Description ISO Encoding selection active and inactive functions If you select ISO Encoding you send down a formatted set of characters Note This selection activates the track tabs However all functions on the Track tabs are ...

Page 249: ...ncoding Mode dropdown list continued Category Description Custom Encoding selection active and inactive functions If you select Custom Encoding all options are active The Default is ISO Encoding Note The defaults are the same as the ISO Encoding defaults However all functions on the Magnetic Track Options tabs are active ...

Page 250: ...ry Description Raw Binary Encoding selection active and inactive functions If you select Raw Binary Encoding you send down a raw binary string rather than a formatted set of characters Note The Coercivity dropdown function is active and the Shift Data Left checkbox is not active All functions on the Magnetic Track Options tabs are inactive except for Bit Density ...

Page 251: ... dropdown list Category Description JIS II Encoding selection active and inactive functions If you select JIS II Encoding specific standards are used Note This selection disables all the Magnetic Track Options tabs It also disables the Coercivity dropdown function and Shift Data Left checkbox option The default Coercivity is 600 Oe ...

Page 252: ...rcivity option Oersted to use the Magnetic Stripe type that matches the card type Super Coercivity 4 000 Oersted High Coercivity 2 750 Oersted Medium Coercivity 600 Oersted Low Coercivity 300 Oersted 2 Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options if the application being used requires customization of the standard ISO enco...

Page 253: ...ion Use the Shift Data Left option which applies to all tracks when selected Note When this option is unchecked it is the default Step Procedure 1 Select this option to shift the recorded magnetic data to the left hand side of the card s Magnetic Stripe Note This is useful in situations that require cards to be readable with insert type readers ...

Page 254: ...ripe s three tracks Note Click Default to reset the defaults for the current Magnetic Track Options tab only Step Procedure 1 Specify which of the three 3 tracks to customize by selecting one of the three track options After making the required selection the Magnetic Track Options box displays the current set of customization options for the selected track Remember that each track must be customiz...

Page 255: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 68 Reviewing the Magnetic Track Options ...

Page 256: ...three tracks Customize each track independently of the other two Specify which track to customize by selecting one of the three track options Click Default to reset the defaults for the current Magnetic Track Options tab only Note 1 After making the required selection the Magnetic Track options box displays the current set of customization options for the selected track Note 2 For most application...

Page 257: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 70 Using the Magnetic Track Options See the previous page ...

Page 258: ...Character used to encode the magnetic data on the currently selected track Note This character size includes the parity bit if enabled Step Procedure 1 Select 5 Bits to change the bits per character to 5 BPC Note This is the default for Tracks 2 and 3 OR Select 7 Bits to change the bits per character to 7 BPC Note This is the default for Track 1 OR Select 8 Bits to change the bits per character to...

Page 259: ...etic data on the currently selected track Note This character offset value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the track Step Procedure 1 Select NULL to change the ASCII Offset to NULL OR Select SPACE to change the ASCII Offset to SPACE Note This is the default for Track 1 OR Select ZERO to change the ASCII Offset to ZERO Note This is the ...

Page 260: ...ently selected track The default ISO Standard selections for this option are as follows Step Procedure 1 Select 75 BPI to change the bits per inch to 75 BPI Note This is the default for Track 2 OR Select 128 BPI to change the bits per inch to 128 BPI OR Select 210 BPI to change the bits per inch to 210 BPI Note This is the default for Tracks 1 and 3 OR Select Custom BPI which enables the custom BP...

Page 261: ... this option to customize the LRC Generation Mode used to encode the magnetic data on the currently selected track Step Procedure 1 Select No LRC to change the LRC Generation to none OR Select Even Parity to change the LRC Generation to Even Parity Note This is the default for all tracks OR Select Odd Parity to change the LRC Generation to Odd Parity ...

Page 262: ...his option to customize the Encoding Mode used to encode the magnetic data on the currently selected track Step Procedure 1 Select No Parity to change the Character Parity to none OR Select Even Parity to change the Character Parity to Even Parity OR Select Odd Parity to change the Character Parity to Odd Parity Note This is the default for all tracks ...

Page 263: ... Encoder User Guide Rev 1 1 7 76 Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe For track locations review the display below TRACK1 0 110 TRACK2 0 110 TRACK3 0 110 0 130 0 140 0 223 0 353 0 493 ...

Page 264: ... string of Magnetic Track data If these characters are not added to the track data the text intended for the Magnetic Track will appear as printed text on the card To avoid this track information must be entered as described below Step Procedure 1 When entering track data the tilde character is entered first followed by the track number 1 2 or 3 on which the data should encode This is followed by ...

Page 265: ...e String Track 1 1 JULIEANDERSON 1234567890 Track 2 2 1234567890987654321 Track 3 3 1234567890987654321 Track Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters Track 1 ASCII 32 95 See the table below 78 Track 2 ASCII 48 63 See the table below 39 Track 3 ASCII 48 63 See the table below 106 ...

Page 266: ...er Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 84 T 37 61 85 U 38 and 62 86 V 39 63 87 W 40 64 88 X 41 65 A 89 Y 42 66 B 90 Z 43 67 C 91 44 68 D 92 45 69 E 93 46 70 F 94 47 71 G 95 _ 48 0 72 H 49 1 73 I 50 2 74 J 51 3 75 K 52 4 76 L 53 5 77 M 54 6 78 N 55 7 79 O ...

Page 267: ... Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 80 Using the Default button Image Transfer tab Step Procedure 1 Use the Default button to reset defaults for the current Track tab only See below ...

Page 268: ...e a K Panel such as the YMC Ribbon type all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated color and resin black barcodes are required to ensure readability when scanned by an infrared barcode reader Note The Printer Driver will automatically print all TrueType black text and TrueType barcodes only with the resin black K Panel of the Print Ribbon ...

Page 269: ...0 inches 5 1 mm Upper Limit 3 450 inches 87 6 mm Lower Limit 0 200 cannot be null Vertical changes the size of the area from top to bottom Default 0 200 Upper limit 2 183 Lower limit 0 200 cannot be null Defines the X coordinate for the lower left corner of the area Default 0 000 Upper limit 3 247 Lower limit 0 000 Defines the Y coordinate for the lower left corner of the area Default 0 000 Upper ...

Page 270: ...o button to change the measurement type Note This is similar to the choice on the Card tab The inches radio button displays the area size and the location in inches The mm radio button displays the area size and the location in mm Using the Add and Delete buttons Step Procedure 1 Use the Add button for these capabilities Add an area default sized to 2 2 at location 0 with focus on the added area A...

Page 271: ...o print the resin black K Panel for all black found within all areas of the image as shown below The Card image becomes fully black The resin prints anywhere for black The Add and Delete buttons become inactive and are grayed out The Defined Area object size and location scroll controls become inactive and are grayed out The inches and mm dials become inactive and are grayed out ...

Page 272: ...electing the Defined Area s Step Procedure 1 Select the Defined Area s option to print the resin black K Panel for all black found only in an area or areas defined as shown below The card image becomes white with the grid and one area available for the user to start with The defined areas print black with resin ...

Page 273: ... Undefined Area s Step Procedure 1 Select the Undefined Area s option to print the resin black K Panel for all black found only in the space outside the areas defined as shown below The card image becomes black with the grid and one area available for the user to start with The defined area does not print black with resin ...

Page 274: ...ate Defined Area see below to activate the card grid in the upper half of the window It is through this card grid that up to five areas can be defined as shown below When the card grid is first activated then a small black square will appear at its default size of 2 x 2 5mm x 5mm and at its default location in the lower left hand corner 0 0 Note This square represents the first defined area ...

Page 275: ...area of the card to define Note This area is indicated by the dashed outline as shown below The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the Printer 2 Measure the total area and enter those dimensions into the dimension boxes Note The minimum size an area can be is 2 x 2 5mm x 5mm ...

Page 276: ...ep Procedure 1 Once the area is sized properly measure the location where this area is to be positioned on the card a Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin b Enter these values into the X and Y boxes as shown below c Note that the card grid lines are spaced at 2 5mm intervals ...

Page 277: ...nd clicking on the Delete button Note If all areas are deleted the K Panel Resin options will automatically be deselected 2 Select the Print YMC Under K option to print all black in the designated Defined Undefined areas with the Yellow Y Magenta M and Cyan C Ribbon Panels directly beneath the resin black K Panel Note Select this option if printing resin black text or barcodes onto a colored backg...

Page 278: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 91 Selecting the Print YMC under the K and Print K Only options ...

Page 279: ...ics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 92 Using the Printer Supplies tab Use the options on this tab to view information about the Ribbon and Film installed in the Printer Note The gauges are horizontal ...

Page 280: ... 1 7 93 Reviewing Information on the Supplies tab Here are the guidelines for automatic positioning on the Supplies tab Step Procedure 1 Use this tab to determine the following information see below Ribbon Level Type Reorder Number and Gauge Indicator Film Level Type Reorder Number and Gauge Indicator ...

Page 281: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 7 94 Reviewing Information on the Supplies tab Relates to the procedure on the previous page ...

Page 282: ...n application which supports the use of text based objects is used to access and work with the Inhibit Panel Using Inhibit Panel via the Fargo Workbench Printer Utility You can use the Fargo Workbench Printer Utility to generate an Inhibit Panel Layout Note This utility allows the operator to add a rectangular area s that define which areas are to be inhibited Inhibit Panel Placement Each print jo...

Page 283: ...inhibit area using the Fargo Workbench Printer Utility see Using the Inhibit Panel Layout Applet in the Help file associated with the specific application To open the Fargo Workbench Printer Utility select on your desktop Start Programs Fargo Fargo Workbench Printer Utility Fargo Workbench Please verify that you have the latest version of the Workbench installed The latest version is located on ww...

Page 284: ...argo Workbench Printer Utility continued Step Procedure 1 Create the Inhibit Panel Layout within the Fargo Workbench Printer Utility 2 Save the file Failure to save will not allow the Inhibit Panel to work 3 You are now ready to print from your application Any image file will print with the inhibit panel until that image file is deleted ...

Page 285: ... not generate text objects within the print job output o These types of application are not compatible with the inhibit panel and will not generate the correct print output If an application saves its files as a single bitmap the text will not be sent to the printer to be handled correctly o In this case the i string may appear printed on the card instead of being substituted with the inhibit bitm...

Page 286: ...t in the location specified on the sharing workstation or on the printing workstation depending upon your settings for that printer on the workstation generating the print job Example Place a iC Test inhibit bmp text object within a Word Pad print job against a non shared e g local HDPII printer under Windows XP to cause the Printer Driver to look for a file with that name and location on the loca...

Page 287: ...procedure explains how this is done with Microsoft Paint Step Procedure 1 Create a bitmap file using Microsoft Paint Note The size for landscape orientation is 1035 pixels in width and 661 pixels in length The size for portrait orientation is 661 pixels in width and 1035 pixels in length Set this under Paint Image Attributes Select black and white under COLORS Landscape Orientation see below Portr...

Page 288: ...onics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 8 7 Using the Inhibit Panel with an Application continued Step Procedure 2 Place objects on the image which correspond to the exact areas that are being inhibited ...

Page 289: ...ED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 8 8 Using the Inhibit Panel with an Application continued Step Procedure 3 Fill the inhibit areas with black color ...

Page 290: ... ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 8 9 Using the Inhibit Panel with an Application continued Step Procedure 4 Save the file as a BMP from within Microsoft Paint ...

Page 291: ... Definition Card Printer Encoder User Guide Rev 1 1 8 10 Using the Inhibit Panel with an Application continued Step Procedure 5 Add the i command to the application file Note In this case Microsoft WordPad was used With WordPad the must be left justified ...

Page 292: ... ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 8 11 Using the Inhibit Panel with an Application continued Step Procedure 6 Create the rest of the card using the application ...

Page 293: ...r User Guide Rev 1 1 8 12 Using the Inhibit Panel with an Application continued Step Procedure 7 Print the card from within the application Note In this case use File Print If the i text object is printed on the card see Troubleshooting the Inhibit Panel 8 This completes the procedure ...

Page 294: ...nhibit Panel functionality This test image uses a pre formatted inhibit area and will not test a user defined inhibit bitmap To use this test of the inhibit panel perform these steps Step Procedure 1 Bring up the Printer Preferences dialog via Start Settings Printers and Faxes Right click on the HDPII printer instance then left click on Printer Preferences to select the Card tab 2 Click on the Tes...

Page 295: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 8 14 Using the Test Print ...

Page 296: ...text object The bitmap file is monochrome e g black and white The size of the bitmap image is large enough to cover the space you are seeking to inhibit Note The printer resolution is 300 dpi on both the horizontal and vertical axis which will aid you in placement of the image Oversize images will be truncated at the size of the card The bitmap image should be created in the same orientation as yo...

Page 297: ...x Step Procedure 1 Select Toolbox to access the Toolbox window and its tabs as shown throughout this section OK button Closes the dialog box and saves the Driver configuration changes since the Driver dialog box has been opened Cancel button Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened Help button Launches Help specific to the active tab ...

Page 298: ... the Configuration tab Under Printer Features select features by clicking on a check box or by clicking on the Auto Select button See instructions provided under that heading Under Event Monitoring select events to be monitored Note The Driver will notify or prompt the User when the selected events occur Under Set Language for Printer LCD Display select a language ...

Page 299: ...d Printer features information from the Firmware and automatically checks the appropriate check boxes for Dual Sided and Magnetic Encoder If checked the Dual Sided and Magnetic Encoder checkboxes are read only If checked and no Printer is found or bi directional capabilities are disabled or unavailable the error message shown below is displayed If unchecked or cleared feature check boxes become ac...

Page 300: ...p box displays the Low Supplies Ribbon and Film The default setting is checked If checked the Ribbon Low message box is displayed with every print job when Printer reports low Ribbon to the Driver Do not show this message again The check box allows the user to suppress message per Driver instance Default unchecked Reviewing the Ribbon Low message Display Ribbon Low dialog ...

Page 301: ...ws the user to suppress message per Driver instance Default unchecked Display Film Low dialog Selecting the Set Language for Printer LCD Display Group Box The LCD Language can be chosen or changed from the Driver during installation from the Driver Toolbox Configuration tab or directly from the LCD The last language chosen from any of these methods is the active language for the LCD English is the...

Page 302: ...calibrate film command to Printer Follow the instruction on the page for setting up the Printer Help button Launches help specific to this tab Step Procedure 1 Select the Calibrate Film tab a Ensure that the Film Cartridge is installed b Ensure the Printer s Cover is closed c Click on the Calibrate button Note The Printer s LCD will display CALIBRATE PASSED d Click on the OK button on the LCD disp...

Page 303: ...ds the Calibrate Ribbon Command to Printer Follow the instructions below to set up the Printer Help button Launches help specific to this tab Step Procedure 1 Select the Calibrate Ribbon tab a Ensure that the Ribbon Cartridge is removed b Ensure the Printer s Cover is closed c Click on the Calibrate button Note The Printer s LCD will display CALIBRATE PASSED d Click on the OK button on the LCD dis...

Page 304: ...page a Remove the Card Cartridges and close the covers b Remove the paper back from both sides of the Cleaning Card Note DO NOT remove the left liner if a Magnetic Encoding Module is installed in your printer c Insert the Cleaning Card into the Card Hopper s Infeed Rollers d Click on the Clean button below e Guide the Cleaning Card into the Printer if necessary f When the Cleaning routine is compl...

Page 305: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 9 24 Selecting the Clean Printer tab continued See the procedure on the previous page ...

Page 306: ... open to Clean Printer tab Remind Me radio dial This activates a drop down for the user to choose a number of cards to print until the next reminder If the user chooses Never then the Clean Printer notification is cleared from Configuration tab Note This is because IF the Clean Printer notification is checked the user might believe that the reminder is working while Never means the reminder will n...

Page 307: ...1 1 9 26 Selecting the Advanced Settings tab Use the Advanced Settings tab for adjusting the internal Printer settings which are customized for every Printer at the factory and saved directly within the Printer s memory Note You can select the Restore Defaults to restore the internal default settings ...

Page 308: ...d These change values for Firmware settings See below Setting Column Displays label for setting Default Column Displays default value for setting Current Column Displays current value for setting Change the value by clicking on the value to activate spin control or type Apply Button Applies changed values Restore Defaults Button Restores default values ...

Page 309: ...e is no Printer connected or if the Driver is unable to communicate with the Printer the following error will be displayed and the grid will be blank Reviewing the Value outside the Range error message If typing a value outside the range an error message will display specific to the setting when leaving the spin control to click any other spin control button or tab ...

Page 310: ...contact your authorized reseller Using the Required Supplies For the maintenance procedures outlined for the Printer you will need a Printer Cleaning Kit available from the reseller This optional kit includes the following Printhead Cleaning Swabs pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s Printhead Cleaning Cards with an adhesive backing for cleaning the Printer s Clean...

Page 311: ...static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables i...

Page 312: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 10 31 Accessing the Clean Printer tab See below ...

Page 313: ...ead to better print quality and extended Printhead life Step Procedure 1 From the Driver click on the Toolbox button to bring up the Clean Printer tab 2 Follow the instructions from the CLEAN PRINTER tab on the Driver See Display A below Note If your Printer is equipped with a Magnetic Encoder you must insert the Cleaning Card with the printed side up and with a small Liner Strip towards the front...

Page 314: ...TRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 10 33 Cleaning the Printer Platen Roller and Card Feed Rollers continued Display A Clean Printer window ...

Page 315: ...ED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 10 34 Cleaning the Printer Platen Roller and Card Feed Rollers Display B Cleaning Card setup for Magnetic Encoder ...

Page 316: ... do not have a can of compressed air use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer Note Remove any debris that may be inside Caution Be extremely careful not to let any alcohol drip inside the Printer 4 Re install the printing supplies 5 Close the Front Cover Cleaning outside the Printer Step Procedure 1 The Printer has a durable casing that shou...

Page 317: ...thead Watches rings bracelets and other jewelry can damage the Printhead if accidentally bumped against it For best results remove such items before touching any internal components of the Printer Step Procedure 1 Remove watches rings bracelets and other jewelry 2 Disconnect the Printer Power Supply 3 Open the Front Cover Remove the Ribbon and Film Cartridges 4 Use a Printhead Cleaning Swab squeez...

Page 318: ...1 10 37 Replacing the Card Cleaning Roller Caution Replace the Card Cleaning Tape approximately every time the Print Ribbon is changed Steps Procedure 1 Remove the Card Cartridge to access the Cleaning Roller 2 Remove the cleaning roller as shown in Display A 3 Replace with the new Card Cleaning Roller ...

Page 319: ...erforming any type of maintenance procedure unless otherwise directed Step Procedure 1 Open the Front Cover and remove the Film Cartridge 2 Remove the Magnetic Cover to access the Magnetic Head 3 Remove the Magnetic Head See Display A below 3 Use an alcohol wipe from the cleaning kit to clean the Magnetic Head See Display B below 4 Replace the Magnetic Head and Magnetic Cover Continued on the next...

Page 320: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 10 39 Cleaning the Magnetic Encoder Display A Display B ...

Page 321: ... Utility You can use the Fargo Workbench Printer Utility to generate an Inhibit Panel Layout Note This utility allows the operator to add a rectangular area s defining which areas are to be inhibited Inhibit Panel Placement Each print job generated from that individual client workstation will generate the instructions within the print job that place the corresponding area s on the I panel Operatin...

Page 322: ...ctronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 2 Using Inhibit Panel via the Fargo Workbench Printer Utility Step Procedure 1 Create the Inhibit Panel Layout within the Fargo Workbench Printer Utility ...

Page 323: ...RESTRICTED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 3 Using Inhibit Panel via the Fargo Workbench Printer Utility Step Procedure 2 Save the file ...

Page 324: ...n the printer instance Rendering Engine Since the rendering engine looks for the file with the I command the file location specified within the command is relative to the server workstation on Windows 2000 XP and 2003 Note For example it must exist in that location on the server workstation or on the corresponding workstation depending upon your settings within that instance for Windows Vista Exam...

Page 325: ...finition Card Printer Encoder User Guide Rev 1 1 11 5 Using the Inhibit Panel via Application continued Step Procedure 1 Create a bitmap file using Microsoft Paint which is of size 1035 pixels width and 661 pixels length of monochrome Black and White colors ...

Page 326: ...ectronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 6 Using the Inhibit Panel via Application continued Step Procedure 2 Place objects on the image which correspond to the area which are to be inhibited ...

Page 327: ...TED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 7 Using the Inhibit Panel via Application continued Step Procedure 3 Fill the inhibit areas with black color ...

Page 328: ...TED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 8 Using the Inhibit Panel via Application continued Step Procedure 4 Save the file as a BMP from within Paint ...

Page 329: ...ectronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 9 Using the Inhibit Panel via Application continued Step Procedure 5 Add the i command to the application file In this case Microsoft Wordpad was used ...

Page 330: ...SE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 10 Using the Inhibit Panel via Application continued Step Procedure 6 Create the rest of the card using the application ...

Page 331: ...Y Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 11 11 Using the Inhibit Panel via Application Step Procedure 7 Print the card from within the application In this case use File Print ...

Page 332: ... print file which can be sent to the printer to verify the Inhibit Panel functionality To test the I Panel perform these steps Step Procedure 1 Bring up the Printer Preferences dialog via Start Settings Printers and Faxes Right click on the HDPii printer instance then left click on Printer Preferences to select the Card tab 2 Click the Test Print button ...

Page 333: ... the card Note Thus the inhibit material prevents the coloring material from being transferred to the card Examples of where this feature may be used are signature panels and magnetic stripe areas There are two ways to use the Inhibit Panel feature Define inhibit areas using the Fargo Workbench Define inhibit areas using the application software Using the Fargo Workbench Printer Utility For Inhibi...

Page 334: ...nd Microsoft WordPad Examples of applications which do not support the use of TextOut commands are Notepad and Paint Consult the documentation of the application to determine if it supports the TextOut command The data required from the application to support the Inhibit Panel feature is a i command within the print job itself Note To form the command the i is followed by the file name of a bitmap...

Page 335: ...ted e g the printer instance is not shared from another workstation on a local area network rendering of the print job occurs on the given local workstation Thus the file specified within the i command in a print job being printed on a local printer instance must reside on the local workstation Inhibit Bitmap Network Shared Printer Instances Functions If the printer is a shared instance e g shared...

Page 336: ...ation of the inhibit area within the print job is the upper left hand corner of the page where the TextOut string is placed upon the drawing within the application Inhibit Bitmap File Description The inhibit bitmap file must contain one bit per pixel e g Monochrome at 300 dots per inch If the inhibit bitmap is larger than the page size it is trimmed to fit The normal print size for a HDPii CR 80 c...

Page 337: ...e User with a specific packing procedure for the Printer Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with deionized air Wipe it down with a lint free cloth 2 Clean the Printhead with a Printhead swab 3 Pack the Printer in the original carton and packing materials 4 Be sure to enclose any necessary paperwork test cards etc ...

Page 338: ...g enhancements such as improved reliability added features or better print quality New Firmware updates can be downloaded from the Internet Refer to the Fargo Workbench Printer Utility User Guide to download and install Firmware updates See the Fargo website to access this document Important This is a new Printer Once new Firmware is released and made available via Step 2 below Steps 3 through 14 ...

Page 339: ...ronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 13 2 Performing the Firmware Updates Step Procedure 1 Type in www fargosupport com to bring up the web site as shown below Display A Card tab Diagnostics button ...

Page 340: ...TED USE ONLY Fargo Electronics Inc HDPii High Definition Card Printer Encoder User Guide Rev 1 1 13 3 Performing the Firmware Updates continued Display B Fargo Workbench Printer Utility Printer Information tab ...

Page 341: ...Card Printer Encoder User Guide Rev 1 1 13 4 Performing the Firmware Updates continued Step Procedure 2 This will launch the Technical Support page Click on the Firmware selection box Using the drop down menu select the Printer Click on the Go button as shown below ...

Page 342: ... on the Save button to save the file to the computer s Desktop 7 Click on the Close button to close this dialog when the download is completed 8 From the computer s desktop double click on the Firmware exe file to un zip it 9 Click on the Browse button on the WinZip Self Extractor window 10 Select the Desktop and then click on the OK button in the Browse for Folder dialog 11 Click on the Unzip but...

Page 343: ...ncoder User Guide Rev 1 1 13 6 Performing the Firmware Updates continued Step Procedure 12 Select Upgrade Firmware in the Actions dropdown menu as shown below This brings up the Upgrade Firmware window as shown below See the Fargo Workbench Printer Utility User Guide at this time ...

Page 344: ...inter Encoder User Guide Rev 1 1 13 7 Performing the Firmware Updates Step Procedure 13 Select the Desktop from the Browse menu Click on the frm file Click on the Open button Click on Upgrade to send the Firmware to the Printer 14 This completes the Firmware Update process ...

Page 345: ...ep Procedure 1 Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer As needed contact the Fargo Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance OR Contact Fargo Technical Support via the Web http www fargosupport com 2 Position a phone near the Printer and Computer so Far...

Page 346: ...l number indicate the year that the Printer was manufactured 2 Week Built The second two digits indicate the week 3 Numeric Order The last four digits indicate the sequence number for the numeric order in which the Printer s were built Reviewing Example No 1 Serial Number A1280224 1 A1280224 The first two digits in the serial number indicate the year the Printer was built e g the letter and digit ...

Page 347: ...Card Printer Encoder User Guide Rev 1 1 15 1 Section 15 Reviewing Spare Parts Lists Reviewing Spare Parts List for HDPii Series Recommended Spare Parts List Effective Date To be added at a later date For current pricing see http www fargopartner com support_services ...

Page 348: ...ape Algebraic A type of color matching that takes the colors value of pixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing standardization for U S Manufactures prior or in addition to acceptance by ISO ASCII American Standard Code for Information Interchang...

Page 349: ...g in chip based non volatile memory Bit An abbreviation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturation information stored in bits The more bits the more values and thus the greater variety 1 bit color is black and white 8 bit color produces 256 shades ...

Page 350: ... are used for dedicated high speed communication between the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Magnetic Stripe that indicates the amount of force needed before magnetic saturation measured in Oersted Oe Color matching The process of adjusting co...

Page 351: ...l port interfaces DC Motor A Motor that works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset from the factory in Driver or Firmware Performance parameters can be customized in the Driver but can be reset to the factory values usually through the push of th...

Page 352: ...pass through device and is connected in serial to the parallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width of the dots that makes up a pixel The smaller the pitch the sharper the image Download The transfer of a data file from one device to the other...

Page 353: ...rence any card with built in electronic devices such as Smart Cards or prox cards E card Docking Station The device in the Printer that accepts Smart Cards with an ISO Smart Card contact Station This allows the user to write to the Smart Card chip with a standard RS 232 interface in the back of the Printer or with the optional built in Encoder Edge to Edge Refers to the maximum printable area on a...

Page 354: ...ntel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of the chip is necessary for an upgrade Escape sequence A string or control character that indicates to the processor that what follows is a comman...

Page 355: ...d by the slope of a characteristic curve relating optical density to relative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of approximately 65 microinches while glossy have a Ra 3 Glossy PVC A card made of PVC with a smooth polished surface Surface roughness of approximately 0 10 micro inches This is required...

Page 356: ... color match Head Abbreviation for Printhead Heat sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the Printhead onto the back of an intermediate transfer film to facilitate adhesion HiCo High Coercivity The Coercivity value of magnetic media between 2500 4000 Oe ISO 7811 6 Most High Coercivity cards are 2750 Oe HTML HyperText Markup Language A standar...

Page 357: ...ferred to the Printer Input Hopper The area of the Printer that stores the blank cards ready to print Intermediate Transfer Media InTM A thin flexible material coated with a resin material into which the dye is transferred from the Ribbon by the Printhead The film is then transferred to the card surface by the Transfer or Hot Roller ISO From the Greek iso meaning same Used to represent data from t...

Page 358: ...e to anything onto which the Printer can transfer an image including cards Ribbon and film LoCo Low Coercivity The Coercivity value of magnetic media between 250 600 Oe ISO 7811 2 Most Low Coercivity cards are 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Mag encoding The process of orienting successive magnetic bits to produce a serial data string Mag ...

Page 359: ...ho found the science of electromagnetism Offset The prescribed distance between a reference point and the target point The offset in card printing can refer to the position of the image relative to the leading edge or the distance of the start of magnetic encoding from the leading edge of the card O Ring A rubber ring used as a belt in several media driving applications OS Operating System The ins...

Page 360: ...d transfer rate Parallel Port A communication socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyboard and monitor PCB Printed Circuit Board A solid multi layered plate on which electronic elements are attached either through the Board or on the surface Pee...

Page 361: ...il or 6 mil thick polyester material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s long axis in a vertical orientation Potentiometer An electronic resistor with a variable resistance value that can be mechanically set Pri...

Page 362: ...cores Queue A sequence of files or sets of data awaiting transmission or processing Proximity Prox Card Proximity cards allow access and tracking utilizing contactless technology usually by communicating through a built in antenna RAM Random Access Memory A storage device for digital information to be held temporarily to facilitate processing Rasterize The process of converting the elements of a g...

Page 363: ...embedded in a Resin Ribbon RGB Red Green Blue The three primary colors of the luminance or additive model Combinations of these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is used for color printing Ribbon cable Parallel wires held flat in a row by plastic insulation RMA nu...

Page 364: ... order using a single wire Serial interface A sub D 9 pin input output port on the Printer used for serial communication with the PC for AS400 operating systems or for e card encoding SIMM Single In Line Memory Module An array of memory chips attached to a printed circuit Board that installs in a slot on the main Board Simplex Single sided printing Smart Card Smart cards have an embedded computer ...

Page 365: ...he Board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the normal parameters Switch Box An electromechanical device to which a user can connect several peripheral devices to the Parallel Port simultaneously yet using the selector switch to designate the active ...

Page 366: ...ents with the leads passing through holes in the circuit Board and soldered on the opposite side Timeout An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on a mag stripe designated to contain the magnetic data string Troubleshooting T...

Page 367: ...r film or Ribbon tension YMC The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M and Cyan C YMCK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C and Black K YMCKH The designation of colored Ribbon by the panels of color in the order in which they are printed Yell...

Page 368: ...ey are printed Yellow Y Magenta M Cyan C and Inhibit I YMCKI The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Inhibit I YMCKIKI The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Inhibit I Black K the second K is for backside black only...

Page 369: ...rd Capacity 2 7 Card Cleaning Assembly 2 17 Card Count 5 36 Card Design 2 21 card grid 7 87 Card Illustration 7 53 Card Input Guide adjustment 7 8 7 9 7 10 Card Input Hopper 2 17 2 22 2 23 Card Output Hopper 2 17 Card Size 2 21 7 12 card stock selection 7 2 Card Surface 2 21 Card Type 7 13 7 15 Card Type 2 7 Card Type Custom options 7 58 Card Type option 7 4 7 55 Card Type Selection 7 3 card warpi...

Page 370: ...issions Standards 2 5 Encode Station 2 19 Encoder Smart Card 16 6 Encoder wheel 16 7 encoding instructions 7 37 Encoding Mode 7 65 Encoding Options 2 10 End Sentinel ES 7 77 Engine 16 7 EOF End Of Form 16 7 EPP Enhanced Parallel Port 16 7 EPROM Electronically Programmable Read Only Memory 16 7 Escape sequence 16 7 ESD 1 2 7 1 10 30 ESD ElectroStatic Discharge 16 7 Ethernet 16 7 F factory default s...

Page 371: ...rack 16 11 Mag Verify 16 11 Magnetic Encoding tab 7 60 Magnetic Stripe Encoding Modules 7 60 Magnetic Stripe encoding process 7 60 Magnetic Track data 7 77 Magnetic Track Options 7 67 Magnetic Track Selection 7 65 matte finished cards 7 2 Maximum Accepted Card Length Range 2 11 Maximum Accepted Card Width Range 2 11 maximum value 7 54 MB Megabyte 16 12 Measuring area positioned on card 7 89 Media ...

Page 372: ...ck panel 2 20 resin dither 7 44 Resin Heat slide 7 42 resin images 7 42 Resin Thermal Transfer 2 17 Resolution 16 16 RFI Radio Frequency Interference 16 16 RFID Radio Frequency Identification 16 16 RGB 5 37 RGB Red Green Blue 16 16 Ribbon 16 16 Ribbon Cards 1 2 Ribbon cable 16 16 Ribbon Panels 7 32 Ribbon type 7 24 7 25 7 26 7 27 7 29 Ribbon Cards 7 1 10 30 Right Cards 7 2 Right Cards Print Proces...

Page 373: ...d IIIs Glossy PVC H Panel Ribbon 2 7 4 UltraCard IIIs Glossy PVC non H Panel Ribbon 7 4 Undefined Area s K Panel Resin tab 7 86 Undefined Area s option 7 86 Update 16 19 UPS Un interruptible Power Supply 16 20 USB Universal Serial Bus 16 20 V Vertical adjustment 7 54 Vertical Horizontal adjustment arrows 7 53 Virtual Memory 16 20 W WordPad 5 31 Wrinkle 16 20 X X Y boxes 7 89 Y Yellow Y Magenta M C...

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