If none of these Trouble Shooting solutions are successful, contact
our Consumer Service Dept. at 800-233-9054 for further advice.
TROUBLE SHOOTING
(Continued)
21
Symptom
Possible Solutions
Rice or other
grains are
scorched.
Steam escapes
between Glass Lid
and Inner Pot
during cooking.
Check between the Inner Pot and Heating
Plate for any foreign substances. Be sure
the area is clean.
Be sure to wash the Inner Pot after
each use.
Be careful not to add easily-scorched
ingredients such as sugar, to the recipe
before cooking.
Check between the Glass Lid and Inner Pot
for foreign substances, including rice or grain
kernels that may prevent the Glass Lid from
closing all the way. Be sure the area is clean.
Warmed rice or
grain smells bad
or discolored.
For best results, don’t use the
WARM
option with brown rice or other
unrefined grains. The bran in
unrefined grains can “break down”
when kept at low heat for extended
periods of time, causing an unpleasant
smell and taste.
Don’t warm rice for more than
12 hours.
Make sure the Glass Lid is properly
centered in position over Inner Pot
when using the
WARM
option.
Be sure to wash the Inner Pot after
each use.
Make sure you don’t leave the
Serving Rice Paddle or other plastics
in the Automatic Rice Cooker while it
is cooking or warming.
