14
TROUBLESHOOTING
Problem
Cause
Solution
Coffee flavor is
too weak
Not enough ground coffee
Add more ground coffee. Do not fill
over the
MAX
fill line on the ground
coffee holder
Capsule used more than
once
Discard of the old capsule and use
a new one
Ground coffee used more
than once
Clean the ground coffee holder
and refill with fresh ground coffee
Too much water used
Reduce the amount of water used
on the next brew
Appliance is
leaking during
brewing cycle
Damaged ground coffee
holder/capsule holder
Replace with suitable ground
coffee holder/capsule holder
Too much ground coffee
inside the ground coffee
holder
Remove some ground coffee from
ground coffee holder. Ensure its lid
is properly closed
Ground coffee too fine
Clean the ground coffee holder
and refill with coarse ground coffee
Capsule not suitable
Replace with a suitable capsule
Upper/bottom of the
capsule not pierced by the
needle
Switch the appliance off and
carefully replace the capsule
If additional assistance is needed, please contact our Customer Assistance at
1-855-451-2897 (US).
TECHNICAL DATA
Rated voltage:
120V - 60Hz
Rated power input:
1200W
Rated current:
10A
Capacity:
6-24oz
