Fanvil PA2 User Manual Download Page 2

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Directory

Directory .......................................................................................................................................... 1

1 Picture

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2 Table .............................................................................................................................................. 5

3 Safety Instruction ......................................................................................................................... 1

4 Overview ....................................................................................................................................... 2

5 Install Guide ..................................................................................................

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5.1 Use POE or external Power Adapter ................................................................................ 3

5.2 Install ................................................................................................................................ 4

5.2.1 button instruction ..................................................................................................... 4

5.2.2 Confirm the connection ............................................................................................ 5

5.3 Appendix Table................................................................................................................. 6

5.3.1

Common command mode

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5.3.2

Function key LED state

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6 Basic Introduction ........................................................................................................................ 8

6.1 Quick Setting .................................................................................................................... 8

6.2 WEB configuration ........................................................................................................... 8

6.3 SIP Configurations ............................................................................................................ 9

7 Basic Function ............................................................................................................................ 10

7.1 Making Calls ................................................................................................................... 10

7.2 Answering Calls .............................................................................................................. 10

7.3 End of the Call ................................................................................................................ 11

7.4 Auto-Answering.............................................................................................................. 11

7.5 DND ................................................................................................................................ 12

7.6 Call Waiting .................................................................................................................... 13

8 Advance Function ...................................................................................................................... 14

8.1 Intercom .......................................................................................................................... 14

8.2 MCAST........................................................................................................................... 14

8.3 Hotspot ............................................................................................................................ 16

9 Web Configurations ................................................................................................................... 18

9.1 Web Page Authentication ............................................................................................... 18

9.2 System >> Information ................................................................................................... 18

9.3 System >> Account ......................................................................................................... 19

9.4 System >> Configurations .............................................................................................. 19

9.5 System >> Upgrade ........................................................................................................ 20

Summary of Contents for PA2

Page 1: ...Software Version 2 6 0 Release Date 2019 09 20 User Manual PA2 ...

Page 2: ...Function key LED state 6 6 Basic Introduction 8 6 1 Quick Setting 8 6 2 WEB configuration 8 6 3 SIP Configurations 9 7 Basic Function 10 7 1 Making Calls 10 7 2 Answering Calls 10 7 3 End of the Call 11 7 4 Auto Answering 11 7 5 DND 12 7 6 Call Waiting 13 8 Advance Function 14 8 1 Intercom 14 8 2 MCAST 14 8 3 Hotspot 16 9 Web Configurations 18 9 1 Web Page Authentication 18 9 2 System Information ...

Page 3: ... 34 9 18 Intercom Setting Audio 36 9 19 Intercom Setting Video 38 9 20 Intercom Setting MCAST 39 9 21 Intercom Setting action URL 41 9 22 Intercom Setting Time Date 41 9 23 Intercom Setting Trusted Certificates 43 9 24 Intercom Setting Device Certificates 43 9 25 Security Settings 44 9 26 Function Key Function Key Settings 46 10 Trouble Shooting 50 10 1 Get device system information 50 10 2 Reboot...

Page 4: ...cture 14 SIP Hotspot 17 Picture 15 WEB Account 19 Picture 16 System Setting 19 Picture 17 Upgrade 20 Picture 18 Auto provision 20 Picture 19 FDMS 23 Picture 20 Tools 24 Picture 21 Network Basic Setting 24 Picture 22 Network Setting 26 Picture 23 VPN 27 Picture 24 WEB Filter Table 28 Picture 25 SIP 29 Picture 26 Network Basic 32 Picture 27 Line Basic Setting 33 Picture 28 SIP Hotspot 34 Picture 29 ...

Page 5: ...icture 37 Trusted Certificates 43 Picture 38 Alert Security Settings 44 Picture 39 Function Key Settings 46 Picture 40 Hot Key Settings 47 Picture 41 Multicast Settings 47 Picture 42 Advanced Settings 48 ...

Page 6: ...ork Basic Setting 24 Table 10 Network Setting 26 Table 11 SIP 29 Table 12 Line Basic Setting 33 Table 13 Common device function Settings on the web page 35 Table 14 Video Setting 38 Table 15 MCAST parameters 40 Table 16 Action URL 41 Table 17 Time Date 42 Table 18 Alert Security Settings 44 Table 19 Function Key Settings 46 Table 20 Hot Key Settings 47 Table 21 Multicast Settings 47 Table 22 Advan...

Page 7: ...nstall the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature or below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it may cause fire electr...

Page 8: ...y of azimuthphone and carrier grade sound quality and is perfectly compatible with all current mainstream sip based IPPBX soft switch IMS platforms such as Asterisk Broadsoft Metaswitch 3CX Elastix etc It sets a variety of functional interfaces in one intercom broadcast video security recording broadcast adapt to a variety of use environment convenient and rapid deployment of equipment is the idea...

Page 9: ...sed for data transmission By attaching UPS system to POE switch the device can keep working at power outage just like traditional PSTN telephone which is powered by the telephone line For users who do not have POE equipment the traditional power adaptor should be used If the device is connected to both PoE switch and external power adapter PA2 will get power supply from PoE switch in priority and ...

Page 10: ...he horn impedance the smaller the output power Suggested wire diameter 18AWG or larger diameter Headset interface Speaker audio line signal output impedance 32 Ohm single ended output voltage 1 2V used for external headphones or active speakers LED interface Output 5V voltage 5 mA current can be an external LED indicating the network status call status registration status Function key interface co...

Page 11: ...l status registration status Fast flashing network anomaly or SIP account exception Slow flashing during a call Always bright successful registration Volume control key When device is idle the button is used to adjust the volume of ringtone when the device is in call the button is used to adjust call volume and when device is having broadcast the button is used to adjust broadcast volume Restore f...

Page 12: ...e button for 10 seconds and there will be a beep sound and the indicator light will flash for 5 seconds Within 5 seconds press the volume up button for three times continuously to switch the network mode Network status is static or PPPoE mode will be switched to DHCP mode When the network is DHCP mode it will be switched to static IP 192 168 1 128 and IP will be reported after successful switch 5 ...

Page 13: ...7 Type LED State Line network Quick flashing Registration failed network abnormal Normally on Successfully registered Slow flashing In call ...

Page 14: ... 30 seconds after power on wait for the speaker to emit rapid beep sound then quickly press the volume up button for three times the beep stops After waiting for 10 seconds the system will automatically broadcast the IP address after successfully switching to dynamic IP acquisition Switch again to a fixed IP address Login to the device s WEB page for configuration according to the IP address Confi...

Page 15: ...rmation used for registration and authentication When the device is applied with the configuration it will register the device to the service provider with the server s address and user s authentication as stored in the configurations The SIP line configuration should be set via the WEB configuration page by entering the correct information such as phone number authentication name password SIP ser...

Page 16: ...Function Setting See detailed configuration instructions 9 26 Function Key 7 2 Answering Calls After setting up the automatic answer and setting up the automatic answer time it will hear the ringing bell within the set time and automatically answer the call after timeout Cancel automatic answering When a call comes in you will hear the ringing bell and will not answer the phone over time ...

Page 17: ... can turn off the auto answer function enabled by default on the device webpage and the ring tone will be heard after the shutdown and the auto answer will not time out Web interface enter Intercom Settings Features Enable auto answer set mode and auto answer time and click submit Picture 8 Enable Auto Answer Auto Answer mode Disable Turn off the automatic answer function the device has a call rin...

Page 18: ... disturb DND feature on the device s web page to reject incoming calls including call waiting Do not disturb can be set by the SIP line respectively on off Turn on off all lines of the device without interruption by the following methods Web interface enter Intercom Settings Features set the DND Mode to phone and Enable DND Picture 9 Set DND Option Turn on off the interruption free method for the ...

Page 19: ...ted and a busy signal will be prompted Enable call waiting tone when you receive a new call on the line the device will beep Users can enable disable call waiting in the device interface and the web interface Web interface enter Intercom Settings Features enable disable call waiting enable disable call waiting tone Picture 11 Call Waiting ...

Page 20: ...already one intercome call Enable Intercom Mute Enable mute during intercom mode Enable Intercom Ringing If the incoming call is intercom call the device plays the intercom tone 8 2 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group User can configure a multicast DSS Key on the phone which allows user to send a Real Time Transport Protocol RTP s...

Page 21: ...d 10 the lowest Intercom Priority Compared with multicast and SIP priority high priority is pluggable and low priority is rejected Enable Page Priority Regardless of which of the two multicast groups is called in first the device will receive the higher priority multicast first Enable Mcast Tone When enabled play the prompt sound when receiving multicast Name Listened multicast server name Host po...

Page 22: ...lient side must be the same for example when the device on the client side is selected for multicast the device on the SIP hotspot server side must also be set for multicast Monitor Address The multicast address used by the client and server when the monitoring type is multicast If broadcasting is used this address does not need to be configured and the system will communicate by default using the...

Page 23: ...he device ACTS as a client and the extension number is increased from 1 the extension number can be viewed through the SIP hotspot page of the webpage Calling internal extension The hotspot server and client can dial each other through the extension number before Extension 1 dials extension 0 ...

Page 24: ...ogged in more than the specified number of times with a different user name it will be locked If a user name logs in more than a specified number of times on a different IP it is also locked 9 2 System Information User can get the system information of the device in this page including Model Hardware Version Software Version Uptime Last uptime MEMinfo System Time And summarization of network statu...

Page 25: ...his page users with administrator privileges can view export or import the phone configuration or restore the phone to factory Settings Picture 16 System Setting Export Configurations Right click to select target save as that is to download the device s configuration file suffix txt note profile export requires administrator privileges Import Configurations Import the configuration file of Setting...

Page 26: ... upgrade to the new version through the webpage After the upgrade the device will automatically restart and update to the new version Click select select the version and then click upgrade 9 6 System Auto Provision Webpage Login and go to System Auto provision Picture 18 Auto provision Fanvil devices support SIP PnP DHCP options Static provision TR069 If all of the 4 methods are enabled the priori...

Page 27: ...e confirm the configuration by the Digest method once the configuration of server is modified or the device s configurations are different from server s the device will download and apply the configurations CPE Serial Number Serial number of the equipment Authentication Name Username for configuration server Used for FTP HTTP HTTPS If this is blank the phone will use anonymous Authentication Passw...

Page 28: ...file name If it is empty phone will request the common file and device file which is named as its MAC address The file name could be a common name mac cfg input cfg The file format supports CFG TXT XML Protocol Type Transferring protocol type supports FTP TFTP HTTP and HTTPS Update Interval Configuration file update interval time As default it is 1 means phone will check the update every 1 hour Up...

Page 29: ...ation Settings Community Designations Name of equipment installation community Building a movie theater Name of equipment installation building room number Equipment installation room name 9 8 System Tools This page gives the user the tools to solve the problem ...

Page 30: ...t at set time after disabled Fixed Time In the range of 0 24 h restart will be conducted at the setting point every day after the setting is completed Uptime Set the maximum length to 3 bits and restart at run time For other details please refer to 10 trouble shooting 9 9 Network Basic This page allows users to configure network connection types and parameters Picture 21 Network Basic Setting Tabl...

Page 31: ...tion 1 After setting the parameters click Apply to take effect 2 If you change the IP address the webpage will no longer responds please enter the new IP address in web browser to access the device 3 If the system USES DHCP to obtain IP when device boots up and the network address of the DHCP Server is the same as the network address of the system LAN then after the system obtains the DHCP IP it w...

Page 32: ...he quality of device service Table 10 Network Setting Field Name Explanation LLDP Settings Enable LLDP Enable or disable LLDP Packet Interval LLDP Send detection cycle Enable Learning Function Learn the discovered device information on the device QoS Settings Pattern Voice quality assurance off by default DHCP VLAN Settings parameters values 128 254 Obtain the VLAN value through DHCP WAN port virt...

Page 33: ...activate a line registration The device supports two VPN modes Layer 2 Transportation Protocol L2TP and OpenVPN The VPN connection must be configured and started or stopped from the device web portal L2TP NOTICE The device only supports non encrypted basic authentication and non encrypted data tunneling For users who need data encryption please use OpenVPN instead To establish a L2TP connection us...

Page 34: ...m the OpenVPN hosting provider and name them as the following OpenVPN Configuration file client ovpn CA Root Certification ca crt Client Certification client crt Client Key client key User can upload these files to the device in the web page Network VPN select OpenVPN Files Then user should check Enable VPN and select OpenVPN in VPN Mode and click Apply to enable OpenVPN connection Same as L2TP co...

Page 35: ... Click the apply button to take effect Note if the device you are accessing is in the same network segment as the phone please do not configure the filter segment of the web page to be outside your own network segment otherwise you will not be able to log in the web page 9 13 Line SIP Configure the service configuration for the wire on this page Picture 25 SIP Table 11 SIP SIP Field Name Explanati...

Page 36: ...omatically Blocking Anonymous Call Reject any incoming call without presenting caller ID Use 182 Response for Call waiting Set the device to use 182 response code at call waiting response Anonymous Call Standard Set the standard to be used for anonymous Dial Without Registered Set call out by proxy without registration Click To Talk Set Click To Talk User Agent Set the user agent the default is Mo...

Page 37: ...device presses the key the actual value sent is 10 11 Transportation Protocol Set the line to use TCP or UDP for SIP transmission Local Port Set the Local Port SIP Version Set the SIP version Caller ID Header Set the Caller ID Header Enable Strict Proxy Enables the use of strict routing When the phone receives packets from the server it will use the source IP address not the address in via field E...

Page 38: ... of transport for SIP messages above 1500 bytes Enable GRUU Support Globally Routable User Agent URI GRUU RTP Encryption Set the pass phrase for RTP encryption Enable MAC Header When enabled all SIP messages strip Mac fields Enable Register MAC Header When enabled register the message ribbon Mac field 9 14 Line Basic Settings STUN Simple Traversal of UDP through NAT A STUN server allows a phone in...

Page 39: ... UA Match Field Name Explanation STUN Settings Server Address STUN Server IP address Server Port STUN Server Port Default is 3478 Binding Period STUN blinding period STUN packets are sent at this interval to keep the NAT mapping active SIP Waiting Time Waiting time for SIP This will vary depending on the network 9 15 Line SIP Hotspot SIP hotspot is a simple and practical function It is simple to c...

Page 40: ...mber x cannot call Add x type prefix then the number beginning with x cannot call X could be a number or an IP To add a whitelist rule the number IP should be preceded by a followed by a After addition only the number in the whitelist is allowed to call and the number outside the whitelist is refused Picture 29 Blacklist 9 17 Intercom settings Features Configure intercom Settings ...

Page 41: ... Tone The default value is enabled When enabled the call waiting tone can be heard while waiting for a call If this function is turned off when waiting for a call the beep will not be heard Enable Intercom When the intercom system is enabled the device will accept the SIP header call info of the Call request Command automatic call Enable Intercom Barge Automatically answer calls in intercom mode d...

Page 42: ...isplayed on IP scan tool software or FDMS The default is PA2 Enable Headset Active speaker and SPK output when enabled SPK only when off 9 18 Intercom Setting Audio Change voice Settings Picture 31 Audio Table 1 Voice Settings on web pages Voice Settings Field Name Explanation First Codec The first codec choice G 711A u G 722 G 723 G 729 G 726 32 Second Codec The second codec choice G 711A u G 722...

Page 43: ...olume Configure the output volume level of the signal sound Enable VAD Mute detection If VAD is enabled the payload length of g 729 should not be greater than 20ms Player Settings Player The player has two modes of choice panel speaker or external speaker Panel horn means that both the speaker and the microphone are installed in the same shell and are mainly used for intercom At this time the soun...

Page 44: ...d ringtone is shown in the delete list and can be optionally deleted Alert Info Ring Settings The value of notification information 1 to 10 Sets the value to specify the ringtone type Ring Type Type1 Type9 9 19 Intercom Setting Video Picture 32 Video Setting Table 14 Video Setting Connection Mode Select external click submit and restart the device Camera Settings external mode Field Name Explanati...

Page 45: ...RL directly or the information is blank Sub Stream Url After user submit the camera information and apply the changes if the device connects external camera successfully the page will display the sub stream URL directly or the information is blank If the IP camera user used is not in the list and user select CUSTOMER as IP camera brand he also need input the main stream URL manually No SPS PPS h 2...

Page 46: ...able this option will make the device cancel listening after a specified period SIP priority Defines the priority in the current call with 1 being the highest priority and 10 the lowest Broadcast priority Compared with multicast and SIP priority higher priority is pluggable and low priority is rejected Enable Page Priority Two multicasts regardless of who first calls in the device will accept the ...

Page 47: ...orded and sent as xml files to the server Sample format is http InternalServer FileName xml Note The operation URL is used by the IPPBX system to submit device events Please refer to the details Fanvil Action URL http www fanvil com Uploads Temp download 20190122 5c46debfbde37 pdf 9 22 Intercom Setting Time Date Users can configure the device s time Settings on this page ...

Page 48: ...ct to secondary time server to get time synchronization Time zone Select the time zone Resync Period Time of re synchronization with time server Daylight Saving Time Settings Location Select the user s time zone specific area DST Set Type Select automatic DST according to the preset rules of DST or the manually input rules Offset The DST offset time Month Start The DST start month Week Start The D...

Page 49: ...e Display system time and its source SIP automatic get SNTP automatic get manual manual setting 9 23 Intercom Setting Trusted Certificates User can upload and delete the uploaded certificates in certificate management page Picture 36 Trusted Certificates 9 24 Intercom Setting Device Certificates User can upload and delete the uploaded certificates for device in device certificates page Picture 37 ...

Page 50: ...rigger detect the input port low level closed trigger When choosing the high level trigger disconnected trigger detect the input port high level disconnected trigger Alert message send to server Set the Alert message send to server Reset Alert message send to server Enable or disable sending reset messages to the server Output Settings Output Response Enable or disable Output Response Output Level...

Page 51: ...rresponding instruction the test device will reset the state and stop playing the corresponding ringtone Active Uri triggers When device receives the active URI trigger message sent by the remote device and if it is correct the corresponding output port will be triggered You can choose to enable or disable ringtones Trigger message When the test device receives the right trigger message the output...

Page 52: ...unction Key Settings Type Subtype Usage Key Event None No responding Release Delete password input cancel dialing input and end call OK Confirm key Call Back The user can redial the last number dialed Redial Call the nearest missed number Handfree Use as a hands free button VOL UP Turn up volume VOL DOWN Turn down volume Hot Key When the speed dial key is set as Hot Key the device will dial pre se...

Page 53: ...mode if the caller s IP phone supports Intercom feature the device can automatically answer the Intercom calls Multicast Multicast function is to deliver voice streams to configured multicast address all equipment monitored the multicast address can receive and play the broadcasting Using multicast functionality would make deliver voice one to multiple which are in the multicast group simply and c...

Page 54: ... Narrowband speech coding 4Khz G 711U G 722 Wideband speech coding 7Khz G 723 1 Narrowband speech coding 4Khz G 726 32 G 729AB PTT Keep pressing the shortcut key set to make a call release it and hang up Advanced Settings Picture 42 Advanced Settings Table 22 Advanced Settings Advanced Settings Field Name Explanation Input port is multiplexed as function key 2 Enable or disable the input port to b...

Page 55: ...hin the set time the second number will be automatically switched Day Night The system time is automatically detected during the call If it is daytime the first number is called otherwise the second number is called Call Switched Time Set number 1 to call number 2 time default 16 seconds Day Start Time The start time of the day when the Day Night mode is defined Default 06 00 Day End Time The end ...

Page 56: ...l be restored to the factory default state To restore the factory settings you need to log in to the webpage System Configuration and click Reset button the device will return to the factory default state 10 4 Network Packets Capture In order to obtain the data packet of the device the user needs to log in to the webpage of the device open the webpage System Tools and click the Start option in the...

Page 57: ...uld not register to a service provider 1 Please check if the device is connected to the network The network cable must be connected to the Network interface instead of the Camera interface 2 If the network connection is good please check your line configuration again If all configurations are correct contact your service provider for support or follow the instructions in 10 4 Network Data Capture ...

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