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1-26-2009 

 

 

 

 

 

 

          DD2QM Rev 1

The material in this document is for information only and is subject to change without notice.  While reasonable efforts have been made in the 
preparation of this document to assure its accuracy, Fantom Drives and Fantom Drives assume no liability resulting from errors or omissions in 
this document, or from the use of the information contained herein.

Fantom Drives  reserves the right to make changes in the product design without reservation and without notification to its users.
Fantom Drives, The Fantom Drives Logo, Fantom Drives and the Fantom Drives logo are registered trademarks of Fantom Drives Technology. 
Macintosh,  and  the  MacOS  Logo  are  trademarks  of  Apple  Computer  Inc.  Microsoft  Windows,  the  Windows  Logo,  and  Windows  Vista  are 
registered trademarks of Microsoft Corporation. Kensington and the Kensington Security Slot are trademarks of Kensington Computer Products 
Group (KTG.) All other names and logos are property of their respective owners.

Copyright  ©  1999,  2009  Fantom  Drives  Technology.    All  rights  reserved.  This  publication  may  not  be  reproduced,  stored  in  a  retrieval  system,  or 
transmitted in any form or by any means, in whole or in part, without the prior written consent of Fantom Drives, 19260 Van Ness Ave., Torrance CA 
90501.

WARNING

 - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, 

DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

CAUTION

  -  TO REDUCE THE RISK OF ELECTRIC SHOCK,  DO  NOT 

REMOVE  COVER  (OR  BACK).    NO  USER-SERVICEABLE  PARTS 
INSIDE.  REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.  These 
limits are designed to provide reasonable protection against harmful interference in residential installation.  This equipment generates, uses, and 
can radiate frequency energy and, if not installed and used in accordance with the instructions, there is no guarantee that interference will not 
occur in a particular installation.  If this equipment does cause harmful interference to equipment off and on, the user is encouraged to correct 
the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna
•  Increase the distance between the equipment and receiver
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•  Consult the dealer or an experienced radio/TV technician for help

Fantom Drives

19260 Van Ness Avenue

Torrance, CA 90501

Sales: 310-320-7272

Support: 

http://www.FantomDrives.com/help

www.FantomDrives.com

By MicroNet

Summary of Contents for DataDock II

Page 1: ...0 FireWire 800 or eSATA capable Apple Macintosh computers running MacOS 10 3 or greater and PC Compatible computers running Windows 2000 Windows XP Windows 2003 and Windows Vista We at Fantom Drives take great pride in bringing personal satisfaction to each of our customers When used according to the instructions in this guide your Fantom Drives DataDock II will provide years of trouble free opera...

Page 2: ... 8 RAID 1 Mirror 8 Span 8 RAID 0 Striping 9 Hot Plug Disk Replacement 9 Formatting Your DataDock II 10 Formatting the Drive in Mac OS X 10 Formatting the Drive in Windows 11 Optimizing Windows Caching Algorithm 12 How to safely dismount and turn off your Fantom Drives External Hard Drive 13 Troubleshooting Frequently Asked Questions FAQ 14 General Questions 14 FAQs for Mac Users 15 FAQs for PC Use...

Page 3: ... sustain one connection type at any given time the drive will appear as an eSATA device when connected via eSATA a FireWire device when connected via FireWire and as a USB device if the USB cable is connected USB 2 0 compatibility with USB 1 x USB 2 0 ports are backward compatible with USB 1 x However if you connect the Drive to a USB 1 x port it will operate at USB 1 x speeds System Requirements ...

Page 4: ...anty DO NOT open the case Doing so will void the warranty DO NOT use a third party AC adapter or power cord Doing so may damage the Drive and void the warranty DO NOT bump jar or drop the Drive as this may damage it or result in loss of data DO NOT disconnect any cables while the Drive is powered on without first properly dismounting the device via your operating system doing so can result in data...

Page 5: ...ort Vent Do not block USB 2 0 port eSATA port Security Lock Slot Power Switch FireWire 800 Ports FireWire 400 Port Power Rebuild Status Light blue Activity Status Light red Removable Disk Modules Disk Module Latches Top Disk Fault Bottom Disk Fault Rebuild Status ...

Page 6: ...olid Connecting the drive 1 Plug the AC adapter cord into the power port on the back of the Drive The plug should not require much effort to insert If the plug will not go in do not force it the plug is probably upside down Rotate the plug and try again Incorrectly inserting the plug could damage the Drive and void the warranty 2 Plug the power cord into the cord socket in the AC adapter Plug the ...

Page 7: ...red storage policy Please refer to page 5 for the locations of the storage policy mode switch and commit button 2 Turn on the DataDock II 3 The Power Rebuild lights will begin to blink Press and hold the recessed Mode Change Commit button with a pin or paperclip for about 5 seconds until the Power Rebuild lights stop blinking Please exercise care before pressing the Commit button Creating new virt...

Page 8: ...ncy Although the volume remains available during the rebuild process the volume is susceptible to data loss through damage to the remaining drive until redundancy is restored at the end of the rebuild and verification process Host access takes precedence over the rebuild process If you continue to use the volume during the rebuild the rebuild process will take a longer time to complete and the hos...

Page 9: ...drives without powering down the system A data module can be removed and replaced without powering off the unit or taking the system off line In RAID1 configuration the rebuilding will proceed automatically in the background A failed drive will have a dark Power Rebuild light To replace a drive please follow these steps 1 Gently press the drive release latch see page 6 The DataDock II Interface co...

Page 10: ...ormatting Formatting the drive in Mac OS X 1 Launch the Disk Utility application located under Applications Utilities folder 2 Highlight your new drive and select the Partition tab 3 Select the new partition map type 4 For each partition in the volume scheme select the desired file system format and volume name optional Although it is possible to format a hard drive on Mac OS X using the DOS file ...

Page 11: ...e disk icon Right click on the disk and select Initialize Disk Follow the on screen instructions 3 Right click the initialized volume The area right of the disk icon In the context menu select New Partition Follow the on screen instructions In the File System pop up menu select NTFS The default formatting option is Full format A Full format will take about 30 90 minutes A Quick format will take ju...

Page 12: ...Windows System32 diskmgmt msc on your system drive A list of the attached drives and their respective volumes will appear Right click on the Fantom external disk in the disk list and select properties Select the Policies Tab near the top left of the window and click your desired optimization level press OK when finished and you may close the disk management applet Optimizing for performance can gr...

Page 13: ...rt message Safely Remove or Stop followed by the drive letter for the device 3 Left click on the appropriate device with the drive letter matching the one used by the External Hard Drive After a few seconds Windows will give you a message that it is safe to remove the device 4 Click OK The Drive will dismount and you can then safely turn if off You may then unplug the power cord and data cable if ...

Page 14: ...rdware and operating system support booting from eSATA or USB Refer to your computer s documentation for more information Q My drive was working fine yesterday but now its gone A The disk may have been shut down without being dismounted or may have failed If you do not hear and feel the drive spin up when you connect the power the drive will need to be replaced If you verify that the computer inpu...

Page 15: ... usually the first disk listed and click Repair Disk Permissions in the First Aid Tab A3 Restart your computer As soon as the bootup chime sounds press and hold down the option command p r key combination to reset the PRAM Release the keys when the chime sounds a second time Please refer to your Mac manual for more information on these procedures Q My computer does not recognize the drive A Check ...

Page 16: ...his condition you need to grant the users group modify privileges to the drive 1 Right click the drive letter in Explorer and select properties 2 Click the security tab 3 Click Edit You will be asked to enter your administrator password 4 Select Users and check the Modify box 5 Click OK Q Where are the drivers for my operating system A Windows 2000 and newer already include all the necessary drive...

Page 17: ...and select Create New Partition in the pop up menu When the Partition Wizard appears select Primary Partition and click Next You will see a default value for the drive click Next You will then see a drive letter you can change this drive letter if you wish click Next You will then be asked to format the drive Q After I connected the drive to my PC I got the following alert message HI SPEED USB Dev...

Page 18: ...ntained in or included with the Product any such software is provided AS IS Please refer to any documentation included with the software for your rights and obligations with respect to the software This warranty extends only to you the original purchaser It is not transferable to any one who subsequently purchases the Product from you Proof of purchase in the form of a bill of sale which is eviden...

Page 19: ...ial number has been altered or removed from the Product Repair or replacement as provided under this warranty is the exclusive remedy of the consumer Fantom Drives shall not be liable for any incidental or consequential damages for breach of any express or implied warranty breach of contract negligence strict liability or any other legal theory related to this product Such damage include but are n...

Page 20: ...en consent of Fantom Drives 19260 Van Ness Ave Torrance CA 90501 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL FCC Compliance Statements This equipment has been tested and found to comply wit...

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