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Maintenance Information
Although your unit is designed to be maintenance free, it contains sensitive
electronic parts. Treat it with care to assure the best performance.
Avoid Rough Treatment
: Avoid dropping the unit. The original packaging
should be used for protection if you must ship the unit. Dropping or damaging the
unit will void the warranty.
Cleaning
: The hard plastic casing on your unit has a durable finish that should
retain its original luster for many years. Clean exposed parts with a soft, slightly
damp cloth. To remove stains, use a mild soap. Never use detergents, excess
water, treated cloths, harsh cleaning agents, or sprays.
Troubleshooting
If your product does not work properly, try the following suggestions before
seeking repair assistance:
Check all line cord connections at the wall jack and at the telephone.
"Caller Identification" is a subscription service. Non-subscribers of this
service cannot receive caller identification information. Make sure that the
telephone company has activated your service.
The telephone receives call information between the first and second ring. If
the caller hangs up or you answer before the second ring, the telephone may
not receive the call Identification information.
If you have Call Forwarding Service and your calls are forwarded, the
telephone will not receive the caller's information. Calls forwarded using a call
forwarding service are typically forwarded before completing the second ring.
To receive a caller's information, turn off the Call Forwarding feature.
Important Note
: Make sure you have followed all the instructions in this booklet.
If you continue to have problems, call the FANSTEL Product Service Center at
(480) 948-4928 or (800) 556-0007.