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NOTE: The Hand Held Remote Control System is equipped with a learning frequency function which has code combina-

tions to prevent potential interference from other remote units. The frequency on your Receiver and Transmitter units 

have been preset at the factory. If the remotes need programming please following these instructions and use a small 

size tool to change the code switch setting for each remote. 

PAIRING THE REMOTE

1.  Connect power to the fan; the receiver will beep after 2 - 20 seconds.

2.  Press and keep pressed the on/off button (on remote) for 5 - 30 seconds until it beeps again.

3.  The second beep indicates the remote is now talking to the fan.

4.  Now test the remote is controlling the fan by pressing on the speeds and on/off keys.

5.  It can take up to 10 seconds for the fan to start moving, after pressing a speed button. The fan will move a few 

times slightly backwards and forwards and then will start rotating slowly whilst building up to the correct speed. 

This is normal behaviour for DC fans.

Considerations:

1.  If the receiver is not receiving a signal from the remote control:

 

a. Please check the battery to ensure it has sufficient power and has been inserted correctly and    

 

     

    aligns with the positive and negative terminals; or

 

b. Please check if there are any other similarly remote controlled objects that work nearby, as remote  

 

     

    controlled items operating on the same frequency may disturb each other.  

2.  If the battery is low it will affect the sensitivity of the remote control and the signal reception and must be replaced 

(the LED indicator light will flash a warning when the battery runs low).

3.  Please remove the battery if the remote control is not being used for a long time.

4.  The maximum supported wattage for the light is 200W. Ensure that the earth wire is properly connected to prevent 

the light from flashing or proper operation.

CONSIDERATIONS WHEN INSTALLING MULTIPLE CEILING FANS:

Sometimes you may encounter a remote control issue when installing multiple fans. For the purposes of this trouble-

shooting guide:

Fan A uses Remote control A and Receiver A while Fan B uses Remote control B and Receiver B

1. Isolate power to one fan only when pairing the remotes

When installing two or more fans, you should manually isolate power to Fan B while completing the pairing process on 

Fan A. If power is not isolated to one of the fans when the power is restored at the fuse box, then both receivers will be 

put into “learning mode” such that when you try to pair Remote control A to Receiver A, Receiver B will also be in learn-

ing mode and might pair to Remote control A as well.

To troubleshoot:

1. Switch off power at the fuse box

2. Manually remove the active wire from the top of one fan (Fan B)

3. Switch power back on at the fuse box and complete the pairing process for Fan A

4. Switch power back off at the fuse box

5. Reconnect the active wire back to Fan B

6. Restore power at the fuse box

2. Erase the transmitter codes stored in the remote control memory

The ceiling fan receiver may be holding multiple remote control/transmitter codes in its memory. Assuming the steps 

outlined above in (1) have been tried and correctly followed, there could still be a situation where Remote control B is 

controlling both Fan A and Fan B, while Remote control A only controls Fan A.

This might be because Receiver A (installed in Fan A) still “remembers” Remote control B, despite the re pairing process 

having been completed with Remote control A.

When pairing the remote control with the receiver for the very first time you generally only need to press and hold the 

fan ON/OFF button for 5 seconds before it responds. This is the correct procedure to add a new remote control to a re-

ceiver BUT it does not cause the receiver to “forget” previously paired remote controls. So you could in theory add several 

remote controls to a receiver.

Pressing and holding the ON/OFF button for a longer period (e.g. 15 seconds) will:

a) Wipe the receiver’s memory (removing any previously paired remote controls)

b) Then add the pairing remote control to the receiver’s memory
This is typically the desired pairing behaviour required.

REMOTE CONTROL SETTING AND OPERATION FOR DC FANS

Summary of Contents for CFFCHZ3BRR

Page 1: ...CHZ4WHW CFFCHZ4WHR CFFCHZ4BRW CFFCHZ4BRR CFFCHZ3WHW CFFCHZ3WHR CFFCHZ3BRW CFFCHZ3BRR C E I L I N G F A N I N S T A L L A T I O N M A N U A L F A N C O H O R I Z O N D C THIS IS NOT A DIY PRODUCT THIS...

Page 2: ...the fan should be installed under cover and at least 1 5m from the edge of the eave roof Installing the fan in a position where it could be exposed to water or moisture is dangerous and will void the...

Page 3: ...e included NB You may need to remove all foam packaging material to ensure there are no missing components 1 1 x Installation and Warranty manual 2 1 x Finished Motor 3 1 x Mounting Bracket 4 1 x Moto...

Page 4: ...Installing the fan in a position where it could be exposed to water or moisture is dangerous and will void the warranty 4 If the location you have chosen does not have a suitable support beam capable...

Page 5: ...oved in step 1 1 1 3 Tighten all the blade screws securely and evenly 2 Install Motor Housing 2 1 Remove 3 Screws from flat ring at the top of the downrod connected to the motor 2 2 Remove 2 screws th...

Page 6: ...ter Pin on the other side of the cross pin to secure the downrod to the motor bush 3 5 Secure with two screws removed in 2 2 on either side to make the downrod rigid in the motor bush 3 6 Install York...

Page 7: ...the Remote or Wall Control Receiver 5 1 Connect the Motor wire couplings to the correct positions in the receiver 5 2 Connect the Grounding Wire Electricity Supply wire to correct position in the rec...

Page 8: ...l to base of the light using magnet system to secure 7 3 Fit light diffuser by placing under motor and twisting gently to lock into place 8 Wall Control Installation 8 1 The Wall control must be hard...

Page 9: ...g and as such is maintenance free NOISE The manufacturer warranty covers actual faults that may develop but NOT minor complaints e g motor operation noise ALL ELECTRIC MOTORS ARE AUDIBLE TO SOME EXTEN...

Page 10: ...fans For the purposes of this trouble shooting guide Fan A uses Remote control A and Receiver A while Fan B uses Remote control B and Receiver B 1 Isolate power to one fan only when pairing the remot...

Page 11: ...the correct speed This is normal behaviour for DC fans Considerations 1 If the receiver is not receiving a signal from the transmitter control please check if there are any other similarly transmitter...

Page 12: ...ol to a receiver BUT it does not cause the receiver to forget previously paired wall controls So you could in theory add several wall controls to a receiver Pressing and holding the ON OFF button for...

Page 13: ...r circuit breaker tripped B Loose wire connections or plug to fan controller C Battery flat in remote control A Fan blades are not horizontal to the ceiling B Blade screws are loose C Blades are not b...

Page 14: ...ak hot water and street lights Filters for blocking reducing such signals are available in Australia at the customer s expense IMPORTANT The in home repair replacement service is carried out by Fanco...

Page 15: ...by external factors such as but not limited to power supply faults surges water damage lighting and other Acts of God is not covered by this warranty Fanco fans must only be installed and used with co...

Page 16: ...WWW FANCO COM AU...

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