Troubleshooting
Dear Customer:
Our products are subjected to stringent quality controls. If this
appliance should nevertheless fail to function properly, this
is a matter of regret for us. Before contacting the authorized
Fakir service center, check to see if you can eliminate the
problem yourself.
WARNING!
Switch off and unplug the appliance before beginning troubleshooting. This will
prevent the appliance from accidentally being switched on.
NOTICE!
If you were not able to eliminate a problem yourself, please contact an authorized
Fakir service center or a trained technician in your country.
Service-Hotline (within Germany)
01805 325474
18 Cent / Minute
from the wire-line network of the Deutsche Telekom.
Before calling, make sure to have the following information:
Appliance / model designation
including 7-digit article number
e. g. Art. no.
36 11 003
and date of manufacture e.g
2016-05
(This information can be found
on the rating plate of the appliance
.)
or
the 7-digit
replacement part number.
ATTENTION!
Repairs and maintenance may be carried out only by trained specialists (e.g. an
authorized Fakir service center). Only Fakir original replacement parts may be
used for repairs and maintenance. Unauthorized repairs and maintenance pose a
danger for the user.
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