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FagronLab™ BASIC – User Manual | 34
FagronLab™ BASIC
Error
Troubleshooting
1
The compound rises up the stirrer shaft.
The sealing lip from the lid is damaged. Replace the lid
with an intact one.
The air was not diminished before the mixing process.
Repeat the compounding and diminish the air correctly
before the mixing process.
The foundation is known to rise (eg. Linola®,
hydrophilic cream). Refrigerate the foundation prior the
compounding and diminish the air correctly.
2
A suspension ointment is not homogeneous mixed.
For the mixing process a Disp. Blade was used not the
SMB. Always use the SMB for suspension ointments.
The wide blades of the stirrer together with the inner
wall of the jar breaks down agglomerate and the active
substance dispenses homogenic.
3
The finished compound is at the organoleptic final
quality control inhomogeneous.
Instead of micronized solid substances crystalline
substances are used. To ensure homogeneity use the
ointment mill or micronized solid substances.
Tab: Operation errors/common errors
Common errors
Cleaning the FagronLab™ BASIC
Always unplug the FagronLab™ BASIC from the wall outlet before performing a cleaning.
Do not use aggressive cleaning agents or abrasive cleaners.
For cleaning, we recommend daily wiping the surface with a damp cloth with mild detergent and immediately drying it with a dry
cloth. For disinfecting, the display can be lightly sprayed and wiped with isopropanol 70 %.
Make sure that no liquids enter the device. If liquids enter the interior of the FagronLab™ BASIC, keep the device turned off and
inform customer service. An unauthorized opening of the FagronLab™ BASIC device is not permited.
Notes on malfunctions
7. Service and warranty
If the FagronLab™ device does not work, it may be due to a small problem that can be simply corrected. Before taking the unit for
repair, please follow the instructions below:
•
If the FagronLab™ device cannot be switched on, please check to ensure that there is electricity available and that the plug of the
power cord has been correctly connected to the device and the socket
•
In any case of problems or damage of the device, please also mind the manufacturer´s notes on the machines' metal foot.