14
ENGLISH
Troubleshooting
In order to ensure best results when using the Fagor Induction Pro, read all of the
operating instructions and safety regulations in this manual. The following are practical
tips and solutions to some common problems you may experience when using the
Fagor Induction Pro. If you cannot determine the cause of the error and correct it,
contact our customer service department by calling 1-800-207-0806.
Problem:
The unit keeps beeping and does not generate heat after the
cookware has been placed on the cooktop’s surface and the ON/
OFF button followed by the TEMP. or a Quick Launch button have
been pressed.
Reason:
The induction cooktop is not detecting the cookware. This could
occur because:
1. The bottom of the cookware is not fl at.
2. The cookware is not induction compatible.
Solution:
1. All cookware used on an induction cooktop must have a
completely fl at bottom. If your pot does not have a fl at bottom
you will not be able to use it on the induction cooktop.
2. Check that the cookware you want to use is compatible with
induction by trying to stick a magnet to its bottom. If the magnet
doesn’t stick, the cookware will not work on an induction cooktop.
Please refer to page 3 for cookware that will be compatible with
the induction cooktop.
Problem:
I have a stainless steel pot, however, it does not work on my induction
cooktop.
Reason:
Not all types of stainless steel are induction compatible, as some
do not have magnetic properties.
Usually stainless steel pots have an aluminum sandwich bottom, which
consists of one layer of aluminum between two layers of stainless steel.
The top layer is usually 18/10 stainless steel which is not magnetic,
and the bottom layer is usually a layer of magnetic stainless steel (also
called “ferrous” or 18/0 stainless steel). This type of pot will work on
induction. However, if your pot is all 18/10 stainless steel and does
not have a sandwich bottom, it will not have the magnetic properties
needed to make it induction compatible.
