FACTO ECH102, Manual

Page: 8 / 21

If you do not solve the problem after checking these points, cut off the power supply
at the main electrical panel and contact our customer service (please refer to the
limited warranty to obtain the phone numbers).
7
MAINTENANCE
TROUBLESHOOTING
Cut off power supply at circuit breaker/fuse before cleaning the unit. Use a soft rag for
dusting. When cleaning, use only a damp rag and non-abrasive dish soap. Do not use
abrasive or chemical cleaners because they may damage the finish. If the unit is used
in a very dusty location, use a vacuum brush regularly to remove dust and other
foreign objects from the grilles. Note that cigarette smoke could yellow the discharge
grille and that the best way to prevent it is to clean the unit on a regular basis.
Do not use cleaning products identified with these symbols:
PROBLEM DEFECTIVE PART OR PART TO CHECK
The unit does not work
- Defective thermostat or wrong thermostat setting
- Open circuit breaker or fuse
- Thermal protection activated
- Faulty connections
The unit runs continuously - Defective thermostat or wrong thermostat setting
The enclosure is extremely hot - Defective thermal protection
- Blocked air vents
The desired room temperature
cannot be reached
- One or more defective elements
- Defective thermostat or wrong thermosat setting
- Voltage lower than indicated on the nameplate
- Heat losses greater than the unit’s capacity
Overheating - Defective thermostat or wrong thermostat setting
The unit cycles under control
of the thermal protection
(overheat indicator)
- Blocked air vents
The heater is on and the
breaker trips
- Faulty connections
- Voltage higher than that indicated on the
nameplate