EN 10
EN
EN 11
6. DISRUPTIONS
PROBLEM
Hearth will not light or goes
out.
The flame is poorly
distributed.
SOLUTION
- Vent.
- Check that the gas tap is
open and check the gas
line to see if it is dirty.
- Clean the burner carefully
with a vacuum cleaner.
- Check the thermocouple
circuit.
- The oxypilot activates if
there is too little oxygen in
the air. Ensure that there is
enough fresh air.
- Arrange the wood set
properly.
- Clean the burner carefully
with a vacuum cleaner. Be
careful not to damage the
burner with the sharp
edges of the vacuum
cleaner.
CAUSE
- Air in supply pipe (after
appliance has been out of
operation).
- Insufficient gas pressure.
- The pilot light is dirty.
- The thermocouple contact
does not engage properly.
- The oxypilot feature is
activated.
- The wood blocks are not
positioned properly.
- The burner is quite dirty
because of ash from
combustible materials has
gotten into the burner.
5. MAINTENANCE AND CLEANING
The device must be cleaned and checked annually by an authorized
installer. This applies for the Multi-Vent system as well.
Check that:
- the gas supply, combustion chamber and flue gas vent systems are
all airtight;
- the regulator and the thermocouple circuit function properly and
that the burner ignites properly.
Clean (if necessary):
- the pilot system;
- the burner;
- the combustion chamber;
- the flue gas exhaust.
5.1 CLEANING THE BURNER
Once the heater has cooled down sufficiently, the burner can be
cleaned using a soft lint-free cloth and, if necessary, a vacuum
cleaner. Take care that you put the blocks back correctly when you
have finished (see 'arranging the wood set').
If you clean the hearth with a vacuum cleaner, you must be especially
careful with the burner, as a sharp or heavy object can damage the
burner unit. We advise you not to exert too much force on the burner
itself. If the burner is visibly damaged, this can affect the distribution
of the flame, and thus the flame's image.
5.2 CLEANING THE GLASS
Depending on the intensity of use, a layer may in time form on the
glass. This layer can be removed with a special glass cleaner or
ceramic cook-top cleaner. Follow the instructions on the package. We
advise you to have the appliance cleaned by an authorised installer.
An improperly working flue and blocks in the wrong positions will
cause the glass to become dirtier (blacker).
EN