FAAC FCI4401 User Manual Download

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Cellular Intercom 4G Video

FAAC International Inc.
Headquarter & East Coast Operations
3160 Murrell Rd
Rockledge, FL 32955
Tel. 800 221 8278
www.faacusa.com

FAAC International Inc.

West Coast Operations

357 South Acacia Avenue

Fullerton, CA 92831

DO NOT GIVE TO HOME OWNER

FOR PROFESSIONAL USE ONLY

Summary of Contents for FCI4401

Page 1: ... Inc Headquarter East Coast Operations 3160 Murrell Rd Rockledge FL 32955 Tel 800 221 8278 www faacusa com FAAC International Inc West Coast Operations 357 South Acacia Avenue Fullerton CA 92831 DO NOT GIVE TO HOME OWNER FOR PROFESSIONAL USE ONLY ...

Page 2: ...module in detail Keypad module in detail Relay wiring tips Powering on App setup Answering on Android Answering on Apple Adding additional App users Other settings Sound Settings Using the App Keypad overview Keypad programming Full keypad programming Using the keypad Troubleshooting 3 4 4 5 6 7 8 9 9 10 11 11 14 15 16 17 18 19 20 20 20 22 22 ...

Page 3: ...4G signal at the gate with my phone If not STOP You will need some Try a different network provider YES I have at least 1 Mb cellular UPLOAD speed If not STOP This system may operate intermittently remotely or have delayed PUSH notifications ...

Page 4: ...short range up to 5 feet Speaker Call button Modem weatherproof housing Modem Front view Side view Mounting holes wall or pole mountable POE Power Supply RJ45 connection Sim Card Holder DATA IOT Sim only LED Indicators LAN RJ45 Connection Bottom View SIM slot Pads DOWN chamfer IN Press until CLICK ...

Page 5: ...5 Now let s have a look inside Pedestal mounting holes Main intercom module Speaker volume Camera module Optional keypad module Code button Call button Power filter board ...

Page 6: ...ve the power conditioning module After fitting the box to the gooseneck re fit the module and connect a 14 gauge earth wire to the earth terminal 2 Earth Rod close as possible Maintain manufacturer s warranty by adhering to the guidelines shown Use 110v surge protected supply Surge protected 110v 4 24v DC PSU 16 gauge MIN 30 feet MAX Call box ...

Page 7: ...al Weatherproof enclosure 6 foot patch cable included Surge protected 110v supply Modem Antenna Keep high Perimeter wall fence 30 foot Patch cable included Surge protected 110v supply Weatherproof enclosure POE PSU POE PSU Option 1 Option 2 Mounting on Pedestal Non POE Non POE POE powered POE powered ...

Page 8: ...d Connection Optional Battery Connection leads 3Ah 12v DC max 1A quick blow input fuse Power Module in Detail POE Power supply POE POE LAN LAN Modem Main intercom module WARNING Do not send POE power to the intercom Only the modem is powered with POE The intercom is powered separately with 24v DC Non POE ...

Page 9: ...tion to router access point switch Speaker volume Code button 24v DC pre wired from power module N C COM N O N O COM N C Relay1 Relay2 Exit button N O N O N C COM N O N C Relay1 1000 codes Relay2 100 codes Egress Wire N O exit button to here GND Not used Relay3 100 codes Full Auto keypad illumination Relay 2 N O and N C Common selector 24v DC Power Pre wired ...

Page 10: ...troller unit Remember to wire keypad relays to lock or gates as well as the main intercom module Note Relay 2 can be set to N O or N C as per keypad detail section N O COM N C COM Note Never connect any electric lock to the power supply provided with the intercom It is good practice and professional to power a lock from a separate power supply ...

Page 11: ... second LED will stay solid if you have medium 4G signal RF signal level S I M S Y S SIM The sim LED will come on if there is a sim inserted RF The first LED will flash if you have low 3G signal The first LED will stay solid if you have low 4G signal N E T 2 The third LED will flash if you have high 3G signal The third LED will stay solid if you have high 4G signal SYS The system LED will flash wh...

Page 12: ...button Enter the intercom Bell I D which can be found on the main board Enter admin for the main user Enter 123456789 as the default password and press the TICK as shown AES 12345 XXXXX Wait 5 minutes for the intercom to connect to the remote servers and the modem to get full 4G connection 5 mins ...

Page 13: ...This is normal when a phone roams between two wifi connections or between wifi and data Make sure the phone is stationary and either has good wifi or a stable data connection Step 7 Press the call button Press the Video icon to view live video Note at close proximity you will experience acoustic feedback This is normal If you can see live video and hear audio the intercom has successfully connecte...

Page 14: ...wn your notification banner when called and press the Intercom notification Your phone will now launch the app and you will see a snapshot of the visitor at which point you can answer or decline the call Press the green icon to accept ...

Page 15: ...f needed Swipe the notification left Press VIEW Swipe green icon to answer Phone will now launch app TIP Make sure ringer switch is ON and volume is turned up TIP If you don t get notifications then check settings notifications and select the app TIP If there is no voice from the speaker at the gate check the iphone microphone permissions in Settings privacy microphone ...

Page 16: ...vidual user names Do NOT use the same username ADMIN Phone ADMIN Phone ADMIN Phone ADMIN Phone Enter a NEW username password Note how existing users can be deleted New Phone New Phone New Phone New Phone Be sure to enter NEW username password as created by the admin phone ...

Page 17: ... gates calling one device Add edit users Turn off config mode extra security Wifi settings signal strength Set max monitoring time Change relay times 1 9 secs Set time zone daylight saving adjust Set max talking time Set max ringing time from intercom Set sound option Duplex simplex1 simplex2 Reboot intercom ...

Page 18: ...eir own handset it may be possible to setup some devices in full duplex mode but others may need to be set in half duplex mode phone user will press to talk This may also be required if a phone is in a particularly noisy environment or the intercom is located near a busy main road with high levels of traffic noise Choose the speech option which best suits the individual and he device being used SP...

Page 19: ...te door release 1 Momentary press to TRIGGER Press and HOLD for 3 seconds to LATCH open Momentary press again to UNLATCH Record video of visitor to your phone some versions of phone need codec installed to play this format Take pictures of visitors on your phone Gate door release 2 Momentary press to TRIGGER Press and HOLD for 3 seconds to LATCH open Momentary press again to UNLATCH End call Andro...

Page 20: ...s normal standby mode Keypad Programming 0 0 0 0 Quick start guide 1 Enter programming mode amber LED should be ON 1 0 2 0 0 0 2 Enter a new user code 3 Exit programming mode 4 Enter the new user code to check the relay clicks Full Keypad programming Enter programming mode 0 0 0 0 Exit programming mode Enter a new ENGINEER INSTALLERS code Go into programming mode firstly then enter the following s...

Page 21: ...0 2 0 3 5 5 5 5 1 Group 2 Add code Location 31 Pin code 5555 Validate Programming relay output times and modes 0 1 0 start stop toggle mode latching 1 99999 seconds momentary operation 9 9 9 9 9 or 51 relay1 52 relay2 53 relay3 Validate Delete a user code even if you don t know the code 5 10 relay1 20 relay2 30 relay3 Delete code ID location to be deleted Validate Delete an entire group of codes 0...

Page 22: ...the the cellular network and the phones or devices Anything can go wrong with any part of that entire system Therefore it is a useful exercise to attempt to prove to the customer that the intercom hardware is working and operational before attempting to diagnose the root cause especially when connected wirelessly to a network If the intercom is connected via wifi to the network it is very useful t...

Page 23: ...elated systems and equipment manufactured by FAAC S p A and distributed by FAAC International Inc to be free from defects in material and workmanship under normal use and service for which it was intended provided it has been properly installed and operated FAAC International Inc s obligations under this warranty shall be limited to the repair or exchange of any part of parts manufactured by FAAC ...

Page 24: ...r shall constitute an admission by FAAC S p A or FAAC International Inc of any legal responsibility to effect such replacement to make such repair or otherwise This limited warranty extends only to wholesale customers who buy directly through FAAC International Inc s normal distribution channels FAAC International Inc does not warrant its products to end consumers Consumers must inquire from their...

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