33
For technical assistance, please contact your local F-Secure Business
Partner. Send your e-mail to:
Anti-Virus-<country>@F-Secure.com
Example:
If there is no authorized F-Secure Anti-Virus Business Partner in your
country, you can request basic technical assistance from:
When contacting support, prepare and include the following information in
your support request:
›
Name and version number of your F-Secure software program
(including the build number, if available).
›
Name and version number of your operating system (including
the build number).
›
A detailed description of the problem, including any error
messages displayed by the program, and any other details, which
could help us duplicate the problem.
When contacting F-Secure support by telephone, please do the following
so that we may help you more effectively and save time:
›
have your device at hand, so you can follow instructions given by
the support technician, or be prepared to write down instructions.
›
Have your device turned on and (if possible) in the state it was in
when the problem occurred.
Summary of Contents for MOBILE SECURITY FOR SERIES 80
Page 1: ...F Secure Mobile Security for Series 80 User s Guide...
Page 5: ...1 ABOUT THIS GUIDE How This Guide Is Organized 2 Conventions Used in F Secure Guides 3...
Page 9: ...5 1 INTRODUCTION F Secure Mobile Security 6 Key Features 6...
Page 30: ...26 4 TROUBLESHOOTING Updates 27 Subscription 29 Firewall 29 Uninstallation 30...
Page 39: ...www f secure com...
