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F-SECURE MOBILE SECURITY FOR BUSINESS -, Administrator'S Manual

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F-SECURE MOBILE SECURITY FOR BUSINESS - Administrator'S Manual Download Page 20

Viewing the overall status

How do I know that all users have updated or activated the client application?

The main view displays the summary of administered devices and accounts.

Click

View

in the Summary section to view lists of managed mobile devices and their update status.

20

| F-Secure Mobile Security for Business | Frequently asked questions

Summary of Contents for MOBILE SECURITY FOR BUSINESS -

Page 1: ...F Secure Mobile Security for Business Corporation administrator s guide...

Page 2: ......

Page 3: ...tracts and end users 9 Add users to a corporation 10 Editing end user information 12 Anti theft management 13 Download the client application 14 Creating reports 14 Creating an administrator account 1...

Page 4: ...4 F Secure Mobile Security for Business TOC...

Page 5: ...ntroduction The product consists of a client software that is installed on the user s mobile device and of the management portal that you can use to manage service subscribers and product updates Topi...

Page 6: ...tructure is hierarchical As an administrator you can see all of the information that is under the level where you have the access to Division administrators can create new regions and browse to see re...

Page 7: ...ate or modify new corporation accounts for corporations you want to manage Logging in to the management portal for the first time create or modify license contracts Corporate administrator add edit or...

Page 8: ...portal prompts you to change your password You have to change your password during the first login 3 Enter your old password and create a new one that you will use to log in to the management portal...

Page 9: ...rch for subscribers you want to view or modify search and view license contracts add end users to contracts download the client application for mobile devices generate monthly reports of active subscr...

Page 10: ...ch you want to add new end users The management portal displays the license details and the list of end users that use the license 3 Click Add new to add a new user for the license 4 Enter the user s...

Page 11: ...d numbers manually and then import them all in one batch You can use this option for example if you do not have a CSV file to import 4 Click Continue 5 Click Browse to select the CSV file that you wan...

Page 12: ...tly Delete Note If you send the first time registration code to a new device the client application that is installed in the previously used device is disabled and cannot be used Click Usage log in th...

Page 13: ...for an end user with a subscription that you can manage To remotely run Anti theft operations follow these instructions 1 To find the end user information you want to modify you can use the Seach use...

Page 14: ...gement portal displays the list of applications you can download 2 Click the name of the application that you want to download based on the mobile device platform that you need Your web browser downlo...

Page 15: ...te The View Download report view opens 5 The View Download report view lists all your reports and their status If the status of the report is In queue click Refresh to update the status list The statu...

Page 16: ...corporation account only without making any changes to it 10 In the Language field set the language of e mail messages that the administrator receives from the portal Tip To change the language used...

Page 17: ...Chapter 3 Frequently asked questions Topics Removing a user account Transferring the license to a new device Viewing the overall status Viewing reports...

Page 18: ...s permanently 1 Use Search to find user accounts you want to remove 2 Select the check box at the end of the row of user accounts 3 Click Delete 4 Click Yes The user account is removed and the client...

Page 19: ...umber of the mobile device has changed edit the account information a Click Modify b Edit the Mobile phone number c Click Save 3 Click First time registration The management portal sends the registrat...

Page 20: ...activated the client application The main view displays the summary of administered devices and accounts Click View in the Summary section to view lists of managed mobile devices and their update sta...

Page 21: ...a list of all current users and contracts You can create and download reports to collect information about users and contracts Use Exporting Reporting in the main view F Secure Mobile Security for Bu...

Page 22: ......

Page 23: ...F Secure Mobile Security for Business Region administrator s guide...

Page 24: ......

Page 25: ...e first time 8 Region administrator 9 Managing a corporation account 9 Add users to a corporation 12 Editing end user information 14 Creating reports 15 Chapter 3 Frequently asked questions 17 Removin...

Page 26: ...4 F Secure Mobile Security for Business TOC...

Page 27: ...ntroduction The product consists of a client software that is installed on the user s mobile device and of the management portal that you can use to manage service subscribers and product updates Topi...

Page 28: ...tructure is hierarchical As an administrator you can see all of the information that is under the level where you have the access to Division administrators can create new regions and browse to see re...

Page 29: ...eate or modify new corporation accounts for corporations you want to manage Logging in to the management portal for the first time create or modify license contracts Region administrator add edit or r...

Page 30: ...portal prompts you to change your password You have to change your password during the first login 3 Enter your old password and create a new one that you will use to log in to the management portal...

Page 31: ...and manage their licenses Create a new corporate account Use the management portal to create a new corporation account for corporations that you want to manage Follow these instructions to create a ne...

Page 32: ...set the validity period for licenses 4 In the Max number of licenses field set the amount of clients that can activate the F Secure Mobile Security application with their mobile devices 5 Set the Cont...

Page 33: ...instructions 1 Click Corporations in the main view The management portal displays the list of corporate accounts in your domain 2 Click the name of the corporation from the list for which you want to...

Page 34: ...administrator account can be used to log in to the portal with the privileges you have set Locate a corporation account The Corporations view displays the full list of corporate accounts in your domai...

Page 35: ...in the file is last name firstname phonenumber e mail address e mail is optional and can be left out The phone number must use the international format with the leading plus sign An example row in the...

Page 36: ...o the end user First time registration Send an re registration message to the client to switch the license contract Re registration Send the end user a link to the product download page by SMS Send do...

Page 37: ...to accept changes Creating reports You can use the management portal to generate contract summary reports user statistics reports and lists of end users Follow these instructions to create reports 1...

Page 38: ...report is In queue click Refresh to update the status list The status changes to Ready after the portal has generated the report 6 Click View to view the report with your browser or Download to downlo...

Page 39: ...Chapter 3 Frequently asked questions Topics Removing a user account Transferring the license to a new device Viewing the overall status Viewing reports...

Page 40: ...s permanently 1 Use Search to find user accounts you want to remove 2 Select the check box at the end of the row of user accounts 3 Click Delete 4 Click Yes The user account is removed and the client...

Page 41: ...umber of the mobile device has changed edit the account information a Click Modify b Edit the Mobile phone number c Click Save 3 Click First time registration The management portal sends the registrat...

Page 42: ...activated the client application The main view displays the summary of administered devices and accounts Click View in the Summary section to view lists of managed mobile devices and their update sta...

Page 43: ...a list of all current users and contracts You can create and download reports to collect information about users and contracts Use Exporting Reporting in the main view F Secure Mobile Security for Bu...

Page 44: ......

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