CHAPTER 4
29
Troubleshooting
4.2
Subscription
Q. I receive an ‘Invalid subscription number’ error message when I
enter my subscription number. What should I do?
A. You have entered an invalid subscription number. You should check
your subscription number and re-enter it.
Q. What should I do when my subscription is about to exipre or has
expired?
A. If your subscription has expired and you want to renew it, press
Yes
to purchase more subscription service time. For more information,
see “
Purchasing Subscription Service Time
”
, 21
.
4.3
Firewall
Q. How can I use IM++ with F-Secure Mobile Security?
A. IM++ works with
Allow All
and
Normal
protection levels. If you are
using
High
protection, you have to make a new rule. The new rule
depends on the service provider:
MSN messenger: TCP Outgoing 5050
Jabber: TCP Outgoing 5222
ICQ: TCP Outgoing 5190
AOL: TCP Outgoing 5190
Q. How can I test that the firewall is working?
A. Go to the
Firewall Protection
settings and select
Deny All
as the
protection level. The
Deny All
protection level closes all connections
to and from the Internet, and you will get a failed connection error
message. Remember to change the protection level back to
Normal
after the test.
Summary of Contents for MOBILE SECURITY 80 Series
Page 1: ...F Secure Mobile Security for Series 80 User s Guide...
Page 5: ...1 ABOUT THIS GUIDE How This Guide Is Organized 2 Conventions Used in F Secure Guides 3...
Page 9: ...5 1 INTRODUCTION F Secure Mobile Security 6 Key Features 6...
Page 30: ...26 4 TROUBLESHOOTING Updates 27 Subscription 29 Firewall 29 Uninstallation 30...
Page 39: ...www f secure com...
