Copyright © 2010 F-Secure Corporation. All rights reserved. Page 7 of 15
No shield on 'Open Event Viewer...' button [71727]
POP3 Emails not received if a RETR command is issued [71728]
7.
Known Issues
7.1.
Installation and Uninstallation
In some circumstances, the newly installed client does not receive policies immediately
after reboot.
The client will usually recover automatically after some time, and receive the new policy. If not,
a reboot can help.
Unused databases are still visible for some time after upgrade.
In case of an upgrade, some databases and engines used by the previous version might not be
needed anymore. These are still visible in “Settings – Other settings – Downloads”, marked as
“Not Installed”. This is normal, and after 7 days they will be automatically removed.
System might be slow for several minutes after the first reboot while the installation
finishes.
The system might be starting slowly after the initial reboot after installation. This is because the
installation if being finalized in the background, by downloading and installing various updates,
etc.
The effect is more visible during the first reboot after a fresh installation, where more updates
need to be downloaded. The local UI will inform about this if opened by having a blue status
indicator, and a “Completing Installation” status text.
Sub-sequent reboots are not affected.
Check for updates task might be slow if using Internet browser proxy settings [68097]
In case the Automatic Updated Agent is configured to use the browser’s HTTP proxy settings
and the browser is set to automatically detect proxy settings, the “Check for updates” task might
be slow to show the initial dialog.
7.2.
Virus & Spy Protection
Counters of scanned and clean files in Statistics not always correct [65977]
The Statistics page in the product’s user interface displays the “Scanned files” and “Cleaned
files” counters under the “Virus and spyware scanning” header. These counters are not always
updated correctly, so the values shown do not correspond to the actual number of files scanned
or cleaned.
Some scenarios where the counters are incorrect include: