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Copyright © 2010 F-Secure Corporation. All rights reserved.              Page 7 of 15 

No shield on 'Open Event Viewer...' button [71727] 

POP3 Emails not received if a RETR command is issued [71728] 

7.

 

Known Issues 

7.1.

 

Installation and Uninstallation 

In some circumstances, the newly installed client does not receive policies immediately 
after reboot. 

The client will usually recover automatically after some time, and receive the new policy. If not, 
a reboot can help. 

Unused databases are still visible for some time after upgrade. 

In case of an upgrade, some databases and engines used by the previous version might not be 
needed anymore. These are still visible in “Settings – Other settings – Downloads”, marked as 
“Not Installed”. This is normal, and after 7 days they will be automatically removed. 

System might be slow for several minutes after the first reboot while the installation 
finishes. 

The system might be starting slowly after the initial reboot after installation. This is because the 
installation if being finalized in the background, by downloading and installing various updates, 
etc. 

The effect is more visible during the first reboot after a fresh installation, where more updates 
need to be downloaded. The local UI will inform about this if opened by having a blue status 
indicator, and a “Completing Installation” status text. 

Sub-sequent reboots are not affected. 

Check for updates task might be slow if using Internet browser proxy settings [68097] 

In case the Automatic Updated Agent is configured to use the browser’s HTTP proxy settings 
and the browser is set to automatically detect proxy settings, the “Check for updates” task might 
be slow to show the initial dialog. 

7.2.

 

Virus & Spy Protection 

Counters of scanned and clean files in Statistics not always correct [65977] 

The Statistics page in the product’s user interface displays the “Scanned files” and “Cleaned 
files” counters under the “Virus and spyware scanning” header.  These counters are not always 
updated correctly, so the values shown do not correspond to the actual number of files scanned 
or cleaned. 

Some scenarios where the counters are incorrect include: 

Summary of Contents for CLIENT SECURITY 9.01 - S

Page 1: ...Please consult them for the latest information about those components What s in This File Installation and System Requirements Product Contents Dropped and Unsupported Features New Features Fixed Issu...

Page 2: ...venian Spanish Swedish and Turkish 4 Dropped and Unsupported Features Features that have been dropped since F Secure Anti Virus Client Security 8 01 include Security News removed The security news fea...

Page 3: ...ead malware is automatically removed and the user is notified of this This behavior can be configured in Settings Virus and spyware scanning There are now only two available options when virus or spyw...

Page 4: ...d malware try to infect the user s browser to steal information like passwords bank credentials or even money from the user s online banking session DeepGuard has been extended to provide protection a...

Page 5: ...on Some components that are active during the boot up phase have been re designed to be less CPU intensive This results in faster boot up time Several processes removed The functionality of the follow...

Page 6: ...tomatic configuration of HTTP Proxy using PAC Proxy Auto Configuration scripts or WPAD Web Proxy Auto Discovery has been added 6 Fixed Issues Following lists contain all issues reported in maintenance...

Page 7: ...is because the installation if being finalized in the background by downloading and installing various updates etc The effect is more visible during the first reboot after a fresh installation where m...

Page 8: ...s protection features Multiple entries in Virus and spyware history log 65384 When real time scanning detects an infected file on the system and it is automatically cleaned two or more entries of the...

Page 9: ...cycle Bin is implemented as a simple folder rename operation if the folder is located on the same hard disk as the Recycle Bin folder Real time scanning does no scan files upon folder rename operation...

Page 10: ...time scanning will block access to the infected files and the backup process will be aborted Real time scanning may interfere with System Restore 56695 In case virus or spyware infections are present...

Page 11: ...s when the user attempts to unpack a compressed zipped folder that contains an infected file This behavior is by design When real time scanning detects an infected file it blocks access to this file t...

Page 12: ...s executed A typical scenario where this happens is when the Perform full computer check scan is executed in an infected computer As a result error messages or action None are shown for items that wer...

Page 13: ...ng systems for online games and software genuineness checking Turn off Advanced Process Monitoring from Settings DeepGuard to resolve the problem We appreciate if these compatibility issues are brough...

Page 14: ...led Only thing that helps in this case is to uninstall Web Traffic Scanning 7 6 Internet Shield Firewall in Cisco VPN Client does not work with F Secure Internet Shield 52211 Cisco VPN Client has a bu...

Page 15: ...looking forward to hearing comments and feedback on the product functionality usability and performance Please report any technical issues through the F Secure support web site http support f secure c...

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