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COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the 
properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). 
This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, 
changed, translated, or distributed, partially or wholly, by any means, without the 
prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not 
make any warranties, guarantees or representations, express or implied, regarding 
to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, 
charts, images and all other information hereinafter are for description and 
explanation only. The information contained in the Manual is subject to change, 
without notice, due to firmware updates or other reasons. Please find the latest 
version in the 

 ™ website (http://www.ezvizlife.com).

Revision Record

New release – January, 2021

Trademarks Acknowledgement

 ™, 

 ™, and other EZVIZ’s trademarks and logos are the properties of 

EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are 
the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT 
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED 
“AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, 
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, 
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND  
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, 
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, 
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG 
OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, 
OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS 
PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
DAMAGES. 
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT 
SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL 
PURCHASE PRICE OF THE PRODUCT. 
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR 
PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE 
TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN 
AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) 
FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT 
LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, 
AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNE T ACCESS, THE USE OF 
PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE 
ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR 
OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS 
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL 
PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.  SURVEILLANCE LAWS 
AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL 
RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN 
ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. 
EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH 
ILLEGITIMATE PURPOSES. 
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE 
LAW, THE LATTER PREVAILS.

Summary of Contents for 12012EPB

Page 1: ... INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL EZVIZ ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES TO ...

Page 2: ... Connection 4 2 Option B Wireless Connection 5 Installation 6 1 Micro SD Card Installation Optional 6 2 Installation Location 6 3 Installation Procedure 6 4 Waterproof Kit Installation Optional 9 Operations on the EZVIZ App 10 1 Live View 10 2 Settings 11 EZVIZ Connect 12 1 Use Amazon Alexa 12 2 Use Google Assistant 13 FAQ 14 ...

Page 3: ...rilling Template x1 Waterproof Kit x1 Screw Kit x1 Regulatory Information x1 Quick Start Guide x1 The power adapter s appearance is subject to the one you have bought 2 Basics Ethernet Port Power Port LED Indicator Spotlight MIC IR light Lens ...

Page 4: ...ro SD card error Solid Blue App visiting camera Slow flashing Blue Camera running properly Fast flashing Blue Camera ready for Wi Fi connection Get the EZVIZ App 1 Connect your mobile phone to Wi Fi suggested 2 Download and install the EZVIZ app by searching for EZVIZ in the App Store or Google PlayTM 3 Launch the app and register an EZVIZ user account EZVIZ App If you have already used the app pl...

Page 5: ...red on and ready for network configuration 3 Connect the camera to the LAN port of your router with the Ethernet cable purchase separately The LED turning slow flashing blue indicates that the camera is connected to the Internet Router Power Adapter DC12V 1A Outlet 4 Add your camera to EZVIZ Log in to your account using the EZVIZ app On the Home screen tap on the upper right corner to go to the Sc...

Page 6: ... to go to the Scan QR Code interface Scan the QR code on the Quick Start Guide cover or on the body of the camera Scan QR Code Follow the EZVIZ app wizard to add the camera to EZVIZ Please connect your camera to the Wi Fi to which your mobile phone has been connected The band of the Wi Fi must be 2 4 GHz Press and hold the reset button for about 4s and you can restart the camera and restore all pa...

Page 7: ... it The status will then change to Normal and then videos can be stored 2 Installation Location Choose a location with a clear unblocked field of view and with a good wireless signal Make sure the wall is strong enough to withstand three times the weight of the camera Camera cannot be installed with the lens facing direct sunlight 3 Installation Procedure The camera can be wall mounted ceiling mou...

Page 8: ...7 Drilling Template Anchor Screw Fig 1 Ceiling Mount Drilling Template Screw Anchor Fig 2 Wall Mount ...

Page 9: ...8 Pole Mount 1 Remove the protective film from the lens 2 Use the cable tie not provided in the package to fix the camera to the pole Fig 3 Pole Mount ...

Page 10: ... Insert the gasket into the Ethernet port of the camera Ethernet Port Gasket 2 Thread A through the nut the gasket and the endcap A B Nut Gasket Endcap 3 Tighten the nut and the endcap A B Nut Endcap 4 Thread A into the Ethernet port of the camera and tighten the nut Ethernet Port A 5 Connect B to the LAN port of the router B Router ...

Page 11: ... to see more icons Icon Description Share Share your device with anyone you want Settings View or change the device settings Snapshot Take a snapshot Record Manually start stop recording Pan Tilt Rotate the camera to get broader field of view 360 Picture Tap to generate a 360 degree view picture Talk Tap the icon and then follow the on screen instructions to talk to or listen to people in front of...

Page 12: ... Picture Tap to generate a 360 degree view picture Time Zone You can select time zone as needed here Date Format You can select date format as needed here Wi Fi Make your device offiline first and then you can connect your device to a new network Cloud Storage You can subscribe and manage the cloud storage Storage Status You can see micro SD card capacity used space and free space here and also yo...

Page 13: ...r EZVIZ account so that Alexa can control your EZVIZ devices 6 You will see EZVIZ has been successfully linked then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices 7 Go back to Alexa app menu and select Devices and under devices you will see all your EZVIZ devices Voice Command Discover a new smart device via the Smart Home menu in the Alexa app or the Alexa Voice Control fu...

Page 14: ...orks with Google and search for EZVIZ where you will find EZVIZ skills 5 Enter your EZVIZ username and password and tap Sign in 6 Tap the Authorize button to authorize Google to access your EZVIZ account so that Google can control your EZVIZ devices 7 Tap Return to app 8 Follow the above steps to complete the authorization When synchronization is completed EZVIZ service will be listed under your l...

Page 15: ...and enter the Device Details interface if the Initialize Storage Card button appears you need to initialize the micro SD card first 2 The micro SD card recording for the motion detection is enabled by default Q The mobile phone cannot receive alarm prompts when the camera is online A 1 Make sure that the EZVIZ app is running on your mobile phone and that the Motion Detection Notification is enable...

Page 16: ...risk of personal injury due to overheating of the components wait until the surface cools down before touching it Alternating current Direct current Caution Do not block ventilation openings while the system is on and keep at least 2 cm distance from ventilation openings and walls or other things which may block the openings Warning Disposal of a battery into fire or a hot oven or mechanically crus...

Page 17: ...ause undesired operation of the device Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that ne...

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