The following guarantee conditions complement your legal rights.
How the guarantee applies:
We guarantee against material or construction defects under the following conditions.
• Proof of purchase. The guarantee starts on the date of purchase.
• Only the first owner is entitled to the guarantee.
• Guarantee applies to the frame, fork, all mechanical and electrical parts, excl. wear and tear items.
• Battery warranty up to 70% DOD from its original capacity.
How the guarantee does not apply
• When the bicycle is used negligently or damage due to accident.
• Damage ascribed to normal wear and tear.
• Poor maintenance, or modifications that no longer complies with regulations or original technical specifications.
• Damage due to external causes.
• The bicycle is put up for hire or commercial use.
• The battery pack is used incorrectly or tempered with.
• Compensatory costs arising from damages or accidents, or cost incurred by loss of the bicycle’s usage.
How the guarantee covers
• Original defective parts returned for assessment will be replaced by the same or equal value part.
• Labour and transportation or all other charges are not included.
• eZee exclusively makes the decision whether or not the guarantee applies.
Warranty Conditions
6
