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CONTENTS

Trouble Shooting

86

Contents

Summary of Contents for TVST PVT3-04N5

Page 1: ...1 Digital Video Recorder User s Manual TVST PVT3 04N5 TVST PVT3 08N5 TVST PVT3 16N5 ...

Page 2: ...ng Users should read this user s manual carefully for proper use 3 Contents in this manual may be changed according to the specification change and feature improvement without any notification 4 This user s manual shall never be copied without prior agreement and violating this may be a reason for legal punishment on piracy 5 If there is any incorrect or insufficient content in this user s manual ...

Page 3: ...tion 15 2 2 1 Power Connection 15 2 2 2 Connecting External Device 15 CH 3 How to Use 3 1 General Usage Information 18 3 2 Live Mode 20 3 2 1 Live mode control 20 3 2 2 Live mode feature 23 3 3 Search Mode 33 3 3 1 Search selection type 35 3 3 2 Play Mode 39 3 4 Setup Mode 39 3 4 1 Display 39 3 4 2 Record 42 3 4 3 Device 50 3 4 4 Alarm 61 3 4 5 Network 72 3 4 6 System 77 3 5 Firmware Upgrade 84 ...

Page 4: ...4 CONTENTS Trouble Shooting 86 Contents ...

Page 5: ...al and saves on HDD Adapter This 12V adapter supplies power to the product MOUSE This is an controller for convenience Program CD This contains the User s manual and Client Program for DVR Remote Controller This is an IR remote controller for convenience Battery These are 2 two battery for the remote controller CH1 Product Introduction CH 1 Product Introduction 1 1 Product Contents ...

Page 6: ...user s environment 6 Remote monitoring With using exclusive line or Internet network you can search or monitor recorded images remotely by installing exclusive client program on Windows PC or Mac 7 Backup You can backup with a versitile external USB devices 8 Audio recording You can record all sound inputs simultaneously Moreover you can listen to the sound in search and live monitoring and play m...

Page 7: ...n be used 13 Dual CODEC for video transmission DVR can send 120 fps based on CIF regardless of the local recording and viewing setup regardless with recording setup 14 Web browser support You can monitor and playback the video and control the PTZ camera by internet explorer 15 Built in S M A R T You can automatically check the health of the hard disk drives 16 Language pack Basically DVR has multi...

Page 8: ...ectly the USB devices and mouse as picture directed 2 Status lamps POWER Blue color back light Power indicator RECORD Red Indicate the recording NETWORK Green Lit on connecting the network 3 IR RECEIVER It is for remote controller 3 IR RECEIVER 1 USB 2 STATUS RAMPS 1 3 Name of Each Part TVST PVT3 04N5 TVST PVT3 08N5 ...

Page 9: ...ler 4 Function keys 1 MENU It will move to the setup screen from the live mode 2 SEARCH It will change to the playback mode from the live mode 3 BACKUP It will move to the backup screen from the live or play mode 5 Number buttons If you press this button it will be changed to full screen in live viewing or playback If you want to go to 16ch push the 0 and 6 In menu and password setting it is autom...

Page 10: ...VIDEO IN 7 LAN 4 VGA 3 HDMI 5 DC 12V 1 AUDIO OUT 6 SENSOR IN RELAY RS485 8 AUDIO IN 9 16 2 VIDEO IN Rear Panel CH 1 Product Introduction 4 CH 8 CH 16 CH 7 LAN 4 VGA 3 HDMI 5 DC 12V 1 AUDIO OUT 6 SENSOR IN RELAY RS485 8 AUDIO IN 2 VIDEO IN 8 AUDIO IN 1 8 10 USB 9 SPOT 9 SPOT 9 SPOT ...

Page 11: ... blocks connect external electric devices to the product Warning Lamp and others RS485 For control the pan and tile cameras Make sure that the polarity 7 VGA video output for VGA display 8 AUDIO IN RCA audio in terminals You can record 4 channels at the same time 9 SPOT SPOT terminals Only for 16ch 8 AUDIO IN 1 8 9 16 RCA audio in terminals 9 SPOT SPOT terminals 10 USB USB port is for mouse and US...

Page 12: ...tening May cause fire For cleaning the product wipe surface with dry towel Using chemical agent or cleaner may change the color and unpeel paint Do not put several plugs at same time May cause electric shock If there is smoke or strange smell stop operation In this case turn the power off and unplug it and then contact our service center If you keep using it this may cause fire or electric shock D...

Page 13: ...tric shock In case of using extension cord do not use several devices at same time May cause fire with abnormal heating of extension When there are dirt on power plug pin or power outlet clean it nicely May cause fire Do not damage on power cord or plug and bend or twist or pull too much and put it between other objects or heat If power outlet insertion part is not tight do not use it May cause fi...

Page 14: ...ed in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made This device complies with the part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired ...

Page 15: ...erate it at the rated voltage instructed on the user s manual In case power higher than the rated voltage is supplied it may cause damages on product 2 2 2 Connecting External Device Connect it when power of the product is off Read through user s manual for the device you are connecting carefully 1 How to Connect External Video Audio Device Connect cameras to VIDEO IN PORTS by channels Connect mic...

Page 16: ...an use this as a trigger to start alarm sensor based recording Sensor Out Connecting external electrical devices The relay output terminal does not provide power and functions only on an ON OFF basis via a relay Normally the signal and ground should be on an OPEN basis and the DVR will complete the relay connection 3 Connecting with PC using LAN cable If you want to connect DVR to PC directly use ...

Page 17: ... as shown at following figure 5 Installing Hard disk drive In case of installing the hard disk drive open the upper case and install the hard disk drive on the hard bracket Remember that the main power should be off to install the hard disk drive If you have any trouble please contact the technical support RS 485 CABLE VIDEO CABLE SPEED DOME ...

Page 18: ...tatus information will be shown during live mode and other modes can be entered from Live mode Setup Mode The user will be able to customize settings for Live viewing Recording Backup and Camera related devices under the Setup Mode Search Mode In Search Mode the user will be able to review all recorded footage in the case that an event must be reviewed using a calendar or event based search Backup...

Page 19: ...rized usage of this product Control of the system will only be possible after entering a proper ID and password as illustrated below Factory Default settings are blank for these fields IDs and passwords should be managed by a system administrator as different users may be given different levels of access to the DVR ...

Page 20: ... video mode into 1 4 6 8 9 12 16 as well as auto sequencing PTZ Control Mouse control Setup configurations Backup 3 2 1 LIVE Mode Control 1 Live View Status You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items 2 Live Menu Bar You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items ...

Page 21: ...rive usage lamp Scheduler activation indicator Network connection indicator Search Event List indicator Date Time Live Menu Bar Fix or auto hide 21 3 Live Popup Menu By Right Clicking anywhere on Live mode you may view the Live Popup Menu By using the Live Popup Menu you can quickly jump to the necessary configuration and settings CH 3 How to Use ...

Page 22: ...22 4 Live Toolbar When a channel is selected on live mode the live toolbar is displayed as follows You can enter PTZ or Zoom mode or use Snapshot function CH 3 How to Use ...

Page 23: ...ture CH 3 How to Use 1 Setup refer to 3 4 2 Split You can change video split mode for Live View Click the channel number at the top to switch to the channel on the page 3 Audio Out You can choose the audio out from this menu ...

Page 24: ...is is very convenient function to catch the abrupt accident During live viewing you can go directly to the playback screen If you choose the Instant Replay it immediately switches to search mode and playback the video 5 Search refer to 3 3 ...

Page 25: ...up The first one is that right click on the live screen and the second one is that enter directly from Search upon playback If you choose the backup from the live menu below backup screen appears You can set the backup device time and channel from the backup screen ...

Page 26: ... file size Then click the Start button WARNING Do NOT remove the backup device till end sign The device and system may be damaged 7 Snapshot You can save the live snapshot by this menu All channel will be saved individually to the USB memory by JPG format You should put in USB memory before saving ...

Page 27: ...ttons on the remote controller For more details refer to CH 2 2 Connection Using PTZ camera and CH 3 4 3 Device CH 3 How to Use 9 PTZ Pan Tilt and Zoom It is possible to control the pan and tilt camera by itself Press the PTZ button to enter the PTZ mode For Menu setting you can set it by pressing button as displayed at bottom of window You can set the direction of camera by using the arrow button...

Page 28: ... number Clear Stop Backup Clear a preset set Exit Exit preset mode How to use Preset 1 Click the right mouse button and choose PTZ from a live pop up menu 2 After you move the screen click the set button and set the position and name If you choose not a specified preset UNDEFINED is displayed on the screen You can set up to 32 If you choose out of valid range there is no action CH 3 How to Use ...

Page 29: ... Speed Set pan speed 1 7 Tilt Speed Set tilt speed 1 7 Preset dwell time Set preset dwell time 2 6 sec Tour When you check the tour box the preset tour starts in the order specified by the user How to use Tour Choose a preset from upper left to right If you use not specified presets it automatically skip the tour CH 3 How to Use You can choose the PTZ camera with mouse or 0 buttons on the remote c...

Page 30: ...selected channel It can be 8x zoom and also control the position by mouse dragging CH 3 How to Use You can choose the camera for zoom with mouse or 0 buttons on the remote controller You can zoom with mouse or 9 buttons on the remote controller ...

Page 31: ...tion Detection Check Recording Status and Schedule Feature Usage As you press INFO button once more GUI disappear OSD disappear GUI appear OSD appear will happen sequentially GUI Graphic User Interface displaying current status on monitor as images OSD On Screen Display displaying current status on monitor as character 13 System Information It shows the system information CH 3 How to Use 11 Sequen...

Page 32: ...w to Use 15 Alarm Control You can control all alarms connected and the DVR system buzzer 14 Lock Log In Logs off current user and locks DVR from any further configuration and screen setup until next Administrator logs in ...

Page 33: ...ffer depending on the mode and combination of EVENT BOOKMARK and POS Search Mode Event Bookmark POS Time Both event type and channel can be changed Both event type and channel cannot be changed Channel can be changed Panorama Thumbnail Only event type can be changed Both event type and channel cannot be changed Both event type and channel cannot be changed Time Search by Month Day Time selection P...

Page 34: ...s in the same way as the split of a live view The Channel mode is changed to 1 division of the corresponding channel when clicked To switch between the two modes click this icon Page Mode Channel mode Change channels in panorama thumbnail mode The function changes by changing the target channel not by changing the page ...

Page 35: ...selection Select the Date you wish to view by selecting a Date from Calendar Select time you wish to view by selecting a time from Time Line You may click on Refresh Backup Import Exit Full Screen Hide for additional features and options CH 3 How to Use ...

Page 36: ...e from bar or typing The selected channel will be played individually by interval time difference 3 Thumbnail Search Select search date from calendar Choose the channel and time from bar or typing The selected channel will be played continuously If you want to play faster use the FF button CH 3 How to Use ...

Page 37: ...ded data from external USB device Hide bottom of Playback Toolbar Load playback data to full screen mode Move to Live video mode Event only You may click on Refresh Option Backup Import Exit Full Screen Hide for additional features and options CH 3 How to Use 4 Search Related buttons ...

Page 38: ...Slow Backward SBx1 2 SBx1 4 7 STILL Pause Frame advance 8 Play Forward normal speed 1 9 SF Slow Forward SFx1 2 SFx1 4 10 FF Fast Forward FF 2 4 8 16 32 64 times faster 11 Playback Status information 12 date and time during playback click to change date and time 13 Show Timeline Refresh Backup Import and Event Only 14 Cancel full screen 15 Exit playback 16 Toggle auto hide CH 3 How to Use 1 3 5 7 9...

Page 39: ...y setting 1 OSD 3 4 SETUP Mode Date Format YYYY MM DD MM DD YYYY DD MM YYYY Time Format 24HR 12H AM PM Language Select system language OSD OSD On Off Information Bar Information Menu Bar Hide always Auto hide Show always Display HDD Usage Percent Oldest Date Apply Apply changes Default Return to factory default settings Close Close the menu If there is a something that has not been applied after t...

Page 40: ...Overscan Cut off a bit of each edge of the screen Display Mode Restore Restore Live display after rebooting Sequence dwell time 1 sec 60 sec Skip Video Loss Skip a video loss channel when you set the sequence of the live screen Switching Set a display for the live screen ...

Page 41: ...or PAL Mode 1 4 9 16 Screen Sequence dwell time 1 60 sec Skip Video Loss Skip a video loss channel for the sequence of the Spot Switching You can program the sequence time If you want to just see ch1 you set all box to 1 You can make any useful sequence by this map ...

Page 42: ...Use 3 4 2 Record Configure and view Event In Record Group Holiday settings Bitrate Auto Automatically sets the best bitrate according to the camera resolution and fps Bitrate Set the bitrate manually Total It shows the total fps Estimated Recording Days This is an automatic calculator of the recoding days Timestamp You can check the Timestamp to mark the time on recording files ...

Page 43: ...pply Apply the setting to whole channel Total It shows the total fps Estimated Recording Days This is an automatic calculator of the recoding days CH 3 How to Use Main Stream The resolution of the main stream Sub Stream The resolution of the sub stream Bitrate It shows Bitrate of the camera ...

Page 44: ... event recording time Pre alarm is to set pre event recording time Total shows total fps of all channels If total fps is more than supported it turns red If it turns red you need to set a lower resolution or FPS Event recording has priority in recording In C E recording the recording will follow continuous recording setup in normal condition while it would follow event recording setup in event gen...

Page 45: ...an reduce recording of unnecessary time period In Scheduler window days and channels are displayed and recording information for each channel is displayed at bottom of window How to set the weekly scheduler 1 Choose Scheduler to On 2 Choose group and drag to wanted time 3 Press the time bar if you want to set the detailed time 4 Press Enter button to change the group of the selected area 5 If you ...

Page 46: ...46 CH 3 How to Use 5 Holiday With this menu you can add the holidays Use the Add button for adding the holiday and use the Delete or Delete All buttons for removing the existing holidays ...

Page 47: ... can set sensor input setup You can also set each channel individually Although you set Motion Detection and Sensor Setting to On in Event menu if Event Input in Rec Menu is set to None it only detects and does not record CH 3 How to Use ...

Page 48: ...an set motion detection setup You can also set each channel individually Although you set Motion Detection and Sensor Setting to On in Event menu if Event Input in Rec Menu is set to None it only detects and does not record CH 3 How to Use ...

Page 49: ...you can set POS setup You can also set each channel individually Although you set Motion Detection and Sensor Setting to On in Event menu if Event Input in Rec Menu is set to None it only detects and does not record CH 3 How to Use ...

Page 50: ...t the camera name Convert Hide a camera from Live view but Record for future searching option Flip Vertical Flip a camera vertically Detected Detected a camera video type CH 3 How to Use URL Type IP Camera address or use Scan function ID Password Type ID and password of the camera ALL Apply Apply the setting to all channels Main Stream Sub Stream It shows the main and sub stream of the camera ALL ...

Page 51: ...a Previous Go to previous page Next Go to next page Auto Assign Auto assign IP cameras on the list to each channel Scan Scan IP cameras CH 3 How to Use For convenience you can use the Scan function to connect all your IP cameras on your network or DVR ...

Page 52: ...djust Brightness Contrast Adjust Contrast Saturation Adjust Saturation Hue Adjust Hue Sharpness Adjust Sharpness Default Change to default settings ALL Apply Apply the setting to whole channel CH 3 How to Use 2 Color ...

Page 53: ...on detection of the all area All Off This will deactivate the motion detection of the all area Apply All Apply the setting to whole channel CH 3 How to Use 3 Motion Detection Change settings for Motion Grid selection and Sensitivity Level You can set multiple area ...

Page 54: ...ne If you want to hide some part of the picture for privacy you can choose the area by dragging the mouse The selected area will be changed to black screen All Off All off the private zone Apply All Apply the setting to whole channel ...

Page 55: ...amera Assign audio input to a video channel Audio Out 1 Select which channel will be heard during Live View with HDMI Audio Out 2 Select which channel will be heard during Live View CH 3 How to Use 5 Audio ...

Page 56: ...56 6 Sensor Selectable option is N O Normally Open N C Normally Close For more details refer to CH 2 Installation Method and Cautions p 17 CH 3 How to Use ...

Page 57: ...a manufacturer Address Choose address to be suitable for PAN TILT Camera manufacturer Baudrate Choose baudrate to be suitable for PAN TILT Camera manufacturer You have to set Comport value according to the connected camera For connection of PAN TILT Camera Receiver part refer to user s manual of the related PAN TILT Camera CH 3 How to Use ...

Page 58: ... a end word of transaction Text will be embedded into the picture between start word and end word Ignore Word Type a word which you want ignore during text insertion Skip Text Skip String range Number of add line This will determine the adding line after end word 0 4 CH 3 How to Use Overlay Position This will determine the text position Text Overlaying Duration This will determine how long display...

Page 59: ...nually at first you should know the setting values of the POS You can get the information from the POS setting screen POS DVR USB 3 If your setting is correct you can see the below DVR screen on transaction This is the popup screen You can set popup in the Event In setup CH 3 How to Use USB ...

Page 60: ...ontrol ID Remote controller ID setup Use the ID setup and number key to set the ID of remote control on the remote controller You may check the ID by pressing the remote control key The ID should be the same between the DVR and remote control And you can turn it on off the key sound Remote Controller ID All 00 99 Key Buzzer ON OFF CH 3 How to Use ...

Page 61: ...the action after sensor in between relay buzzer sound and pop up Also you can choose more than one action Choose a sensor connected to a channel If a sensor does not work please check again the sensor type CH 3 How to Use 3 4 4 Alarm ...

Page 62: ... than one action Furthermore you can set the preset position number by motion detection If you click the setup icon you can see the preset screen CH 3 How to Use You can assign the preset position individually by specific motion ...

Page 63: ...63 4 2 Motion Detection You can choose the action after motion detection between relay buzzer sound and pop up CH 3 How to Use ...

Page 64: ...assign the preset position individually by specific motion Also you can choose more than one action Furthermore you can set the preset position number by motion detection If you click the setup icon you can see the preset screen ...

Page 65: ...65 4 3 Motion Detection Sensor In You can choose the action after motion and sensor detection between relay buzzer sound and pop up CH 3 How to Use ...

Page 66: ...assign the preset position individually by specific motion Also you can choose more than one action Furthermore you can set the preset position number by motion detection If you click the setup icon you can see the preset screen ...

Page 67: ...67 4 4 Video Loss You can choose the action after video loss between relay buzzer sound and pop up Also you can choose more than one action CH 3 How to Use ...

Page 68: ...68 4 5 POS You can choose the action after POS transaction or video loss between relay buzzer sound and pop up Also you can choose more than one action CH 3 How to Use ...

Page 69: ...69 4 6 Snapshot Set up snapshot according to the set email settings CH 3 How to Use ...

Page 70: ...70 4 7 HDD Set an alarm or buzzer when S M A R T error occurs in the HDD CH 3 How to Use ...

Page 71: ... after motion detection between relay buzzer sound pop up and preset You can set a name of the alarms CH 3 How to Use Email Set events to send the email Interval Set an interval for sending emails Add Image Send a snapshot of events to the email Schedule Set schedule ...

Page 72: ...et whether you want to use DHCP or not On Off If you connect LAN after setting it to On IP is allocated automatically If you set it to Off you have to input IP DHCP is a protocol that allows managers to manage and allocate IP address centrally IP Type the IP address Subnet Mask Type the subnet mask Gateway Type a gateway DNS Auto If you connect LAN after setting it to On DNS IP is allocated automa...

Page 73: ...al plug and play box NVR connects the router automatically with these port number You don t have to setup the router Watch Type the port 1000 40000 Search Type the port 1000 40000 Setup Type the port 1000 40000 Web Onvif Type the port 80 1000 40000 RTSP Type the port 554 1000 40000 IPCamWebPage The Channels are assigned from 8081 uPNP ON OFF uPNP Test Test uPNP Status It shows the test result of u...

Page 74: ...t of the email account ID Defend on the DDNS type it will be auto typed or type the ID of your DDNS DDNS Password type the DDNS password Duration choose the time sync frequency with DDNS server DDNS Test Test your DDNS 3 DDNS This is the function to automatically change the IP of NVR to URL This product supports the automatic DDNS service using manufacture s internal server Also you can choose Dyn...

Page 75: ... for Magic IP 3 The ID must start with letter and contain at least 8 characters 4 When the test is done and succeed it s QR code is automatically created 4 Magic IP P2P service which enables network access simply by using a smartphone to scan the supplied product QR code ...

Page 76: ...vent Set Recipient Type an email address of the recipient Sender Type a name of the sender SMTP Server Type a SMTP server of the email account Port Type a port of the email account Authentication On Off SSL TLS On Off Account Type the email account of the sender Password Type the password of the send s email account E mail Test Test the email account CH 3 How to Use ...

Page 77: ...ing time automatically Date Time This sets product time Input time by pressing number buttons after moving cursor with direction buttons Be careful to move to backward The overlapped data will be deleted with warning message NTP Network Time Protocol Server This function is to change the time of NVR automatically via network Press the Enter button and using the virtual keyboard type the address of...

Page 78: ...n ID Change Password Type a password Setup Authorizes the setting of the system Search Authorizing the search of the system Backup Authorizing backup of the system PTZ Authorizing PTZ of the system Network Authorizing network of the system Network Event Notification Authorizing a network event notification Camera Authorizing a camera Lock select the auto lock time Off 1 10 min ...

Page 79: ...ording if there is no spare saving space at hard disk drives Disk Mirroring If you install two hard disk drives you can set the second drive as a backup drive by mirroring The mirrored disk size will be the same or greater than master HDD Auto Deletion You can select the holding period of the data If you choose OFF the NVR keep the maximum data regarding the HDD capacity 3 HDD Display the informat...

Page 80: ...omatically S M A R T S M A R T On Set whether you want to use S M A R T or not On Off Check Day Determine the date to perform the S M A R T Boot Message The number of message of showing the errors Temperature Check Time Temperature check period Limit The upper tolerance of the hard disk drive temperature Alarm out You can choose Buzzer or Relay CH 3 How to Use ...

Page 81: ...all System administration log from Setup System System Log Also you can export the system log and easily send it to technical support for trouble shooting Refresh Refresh the system log Export Export the system log CH 3 How to Use ...

Page 82: ...82 6 Auto Reboot Set schedule for auto reboot Auto Reboot On Off Period Set auto reboot period Day Of Week Set the day Time Set the time CH 3 How to Use ...

Page 83: ...efault NVR Configuration Firmware version Show the firmware version of the device Firmware Upgrade Upgrade the device by a firmware Configuration Export Export system settings Configuration Import Import system settings Configuration Default Return to factory default settings You should connect correctly the USB devices before you use firmware upgrade export and import CH 3 How to Use ...

Page 84: ...pgrade please follow that 1 Download the latest firmware to USB memory root directory 2 Put this memory to USB slot of NVR 3 Choose Upgrade and you can see the below screen will appear 4 Select the desired file then choose OK CH 3 How to Use ...

Page 85: ...nload window on the NVR screen WARNING Do not turn off the power during download procedure If you power off manually all memory will be deleted After upgrading NVR will reboot automatically Before rebooting do not operate manually CH 3 How to Use ...

Page 86: ...or connected Is connection between NVR and camera normal Isn t another user using same IP Isn t it too bright or too dark Isn t camera installed too far away Is it set to True Color Are PC specifications and VGA Card specifications are appropriate Connect power cable Turn on power Connect NVR cable Turn on camera Connect cables of NVR and monitor Check whether NVR and camera are connected properly...

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