Extron electronics DXP 1616 HD 4K User Manual Download Page 1

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User Guide

DXP HD 4K Series

Matrix Switchers

4K HDMI Switchers

68-2759-01 Rev. B

04 17

Summary of Contents for DXP 1616 HD 4K

Page 1: ...User Guide DXP HD 4K Series Matrix Switchers 4K HDMI Switchers 68 2759 01 Rev B 04 17...

Page 2: ...encia 68 290 01 en el sitio Web de Extron www extron com Instructions de s curit Fran ais AVERTISSEMENT Ce pictogramme lorsqu il est utilis sur le produit signale l utilisateur la pr sence l int rieur...

Page 3: ...k Key Minder LinkLicense LockIt MediaLink MediaPort NetPA PlenumVault PoleVault PowerCage PURE3 Quantum SoundField SpeedMount SpeedSwitch System INTEGRATOR TeamWork TouchLink V Lock VN Matrix VoiceLif...

Page 4: ...nd Regulatory Compliance Guide on the Extron website Battery Notice This product contains a battery Do not open the unit to replace the battery If the battery needs replacing return the entire unit to...

Page 5: ...re written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here ping xxx xxx xxx xxx t SOH R Data STX C...

Page 6: ......

Page 7: ...Muting and Unmuting Outputs 42 Viewing the Mute Status 44 Locking and Unlocking the Front Panel Executive Modes 45 Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 0 45 Selecting...

Page 8: ...le Access 88 Internal Web Page 89 Web Page Access 89 Web Page Overview 90 Input Status Panel 91 Output Status Panel 91 Communication Settings Panel 92 Device Info Panel 93 Date Time Settings Panel 94...

Page 9: ...ollowing models are available in fixed matrix sizes DXP 88 series DXP 44 HD 4K 4 inputs by 4 outputs with 2 audio outputs DXP 84 HD 4K 8 inputs by 4 outputs with 2 audio outputs DXP 88 HD 4K 8 inputs...

Page 10: ...k reliable switching Key Minder authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments while ena...

Page 11: ...on products use the SIS Simple Instruction Set command protocol a set of basic ASCII code commands that allow for quick and easy programming Product Configuration Software PCS The Extron PCS software...

Page 12: ...lock tab esc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 alt option command delete fn home clear enter 8 5 2 7 0 4 1 9 6 3 page up page down end delete command option control sh...

Page 13: ...er 1 2 3 Extron Help System Off Channel Display On Off Mute Screen Control Lighting Control May 10 2011 2 48 PM channel Tuner Number Pad Video Preview Presets Bravo Volume Mute Audio Control Blu ray S...

Page 14: ...XP 88 series model and a DXP 1616 series model WARNING Remove power from the system before making any connections AVERTISSEMENT Couper l alimentation avant de faire l installation lectrique ATTENTION...

Page 15: ...K 4 inputs and 4 outputs DXP 84 HD 4K 8 inputs and 4 outputs DXP 88 HD 4K 8 inputs and 8 outputs DXP 168 and 1616 HD 4K I I H H G G F F E E D D C C B B 100 240V 1 1A MAX 50 60 Hz DXP 1616 HD 4K I N P...

Page 16: ...r levels modes of reset on the DXP switcher To initiate the different reset levels use a pointed object such as a small Philips screwdriver or a stylus to press and hold the button while the switcher...

Page 17: ...ve two ATTENTION For unbalanced audio output connect the sleeves to the ground contact DO NOT connect the sleeves to the negative contacts Pour l audio asym trique connectez les manchons au contact au...

Page 18: ...isted Pair Wires 1 2 3 4 5 6 7 8 Pins Crossover Cable Straight through Cable Pin 1 2 3 4 5 6 7 8 Wire Color White green Green White orange Blue White blue Orange White brown Brown Wire Color T568A T56...

Page 19: ...ect a ground wire between the DXP and the computer or control system Tx Rx G Tx Rx G Ground G Transmit Tx Receive Rx Transmit Tx Receive Rx Figure 8 Wiring the Remote RS 232 Connector See SIS Configur...

Page 20: ...P 1616 and 168 have the Config port near the center between the block of input and output buttons and the control buttons USB Cable USB A USB Mini B USB 1 USB Ports Computer Extron CONFIG INPUTS 1 5 2...

Page 21: ...device if you want the computer to automatically connect to Windows Update every time the DXP is connected to this USB port Select No not this time if you do not want the computer to connect to Window...

Page 22: ...XP or earlier When the Completed screen appears click Finish to close the wizard Windows 7 or later When the USB software has been located and downloaded the messages Extron USB Device installed and...

Page 23: ...cing bracket to be placed over it 2 3 Place the LockIt lacing bracket onto the screw and slide it up against the HDMI connectors Tighten the screw to secure the bracket 3 ATTENTION Do not overtighten...

Page 24: ...s or sets of ties Current configuration The configuration that is currently active in the switcher also called configuration 0 EDID Extended Display Identification Data Resolution refresh rate pixel c...

Page 25: ...has On models with four inputs or outputs buttons 5 through 8 behave like buttons 1 through 4 selecting inputs or outputs 1 through 4 The buttons differ for the two DXP HD 4K series as follows DXP 88...

Page 26: ...nctional for making ties They can however be used for creating and recalling presets see Saving and Recalling Presets on page 37 A Config port This USB mini B port serves a similar communications func...

Page 27: ...ttons place the switcher in serial port configuration mode Indicate that the Remote RS 232 port is set to 9600 baud in serial port configuration mode blinking Preset button The Preset button has the f...

Page 28: ...51 Indicate that the Remote RS 232 port is set to 115200 baud in serial port configuration mode E I O buttons For these buttons selecting Video routes HDMI signals from any of the inputs to any of the...

Page 29: ...8 series models have a green Signal LED for each input Each LED lights when a signal TMDS clock activity is present on the input H HDCP LEDs DXP 88 series only The DXP 88 series models have a green HD...

Page 30: ...DXP locks up and does not operate If this occurs call the Extron S3 Sales Technical Support Hotline see the last page of this guide for contact information in your area Creating or Changing a Configu...

Page 31: ...ut If you tie an input to an output that is already tied to another input the older tie is broken in favor of the newer tie If an input with no tie is selected only the button or LED for the selected...

Page 32: ...n Figure 18 Selecting an Input for the Tie 4 Press the output buttons to which the input will be tied Each selected output LED blinks green for a video tie or red for an audio tie The Enter LED also b...

Page 33: ...13 INPUTS 4 Press and release an input button The button lights amber Figure 22 Select an Input 4 Press and release the Output buttons that will be tied to the selected Input button Output buttons 1 2...

Page 34: ...o add a new tie to a configuration 1 Press and release the Esc button 2 To select only video for the tie press and release the I O button to toggle video on The Video LED lights green when video is en...

Page 35: ...on lights red to indicate that audio outputs outputs 1 and 2 only can be tied to or untied from this input If the other audio capable output is already tied to the selected input it lights red also 4...

Page 36: ...ed Press the Audio button to toggle audio off The button is unlit or background illuminated when deselected Figure 30 Select Video Only To select only audio for the tie press and release the Video and...

Page 37: ...indicate the need to confirm the change ENTER PRESET Figure 32 Select an Additional Output 5 Press and release the Enter button ENTER All input and output buttons become unlit or return to background...

Page 38: ...t currently has Figure 36 shows an example of selecting an audio only tie to break INPUTS 1 5 2 6 3 7 4 8 OUTPUTS 1 5 2 6 3 7 4 8 Press and release an Input button The LED lights to indicate whether a...

Page 39: ...th are lit In the example in figure 39 an audio tie is being selected to break I O VIDEO Press the Video button to toggle video off The button is unlit or background illuminated when deselected Press...

Page 40: ...confirm the change ENTER PRESET Figure 41 Deselect the Output to be Untied 5 Press and release the Enter button ENTER All input and output buttons become unlit or return to background illumination Pre...

Page 41: ...w ties by selecting an input Press an input button All button LEDs light for the outputs that are tied to the selected input INPUTS 1 5 2 6 3 7 4 8 OUTPUTS 1 5 2 6 3 7 4 8 Press and release an Input b...

Page 42: ...to the selected input View all ties in a configuration Press and release each input and output button one at a time The output buttons light as follows Green Video only ties Red Audio only ties outpu...

Page 43: ...tied to the selected input light the appropriate color Amber for audio and video ties audio follow Green for video ties Red for audio ties 1 2 3 5 6 7 8 9 10 11 12 14 15 16 13 INPUTS 8 6 7 9 10 11 12...

Page 44: ...r the selected input the output buttons light green for all video outputs tied to it If no ties are established for the selected input all output buttons return to either unlit or background illuminat...

Page 45: ...laces the current configuration which is lost unless it is also stored as a preset The recalled preset overwrites all of the current configuration ties in favor of the preset ties On the DXP 88 series...

Page 46: ...T PRESET INPUTS 1 5 2 6 3 7 4 8 1 5 2 6 3 7 4 8 OUTPUTS Figure 54 Saving or Recalling a Preset DXP 44 84 and 88 3 Press the input or output button for the desired preset number NOTE All input and outp...

Page 47: ...TER Press and release the Input button for the desired preset number The button blinks to indicate that this preset number is selected but not saved Figure 58 Selecting the Preset 4 Press and release...

Page 48: ...n blinks to indicate the need to recall the preset PRESET Press and release the Input button for the desired preset The button blinks to indicate that this preset number is selected but not recalled E...

Page 49: ...ton selections or incomplete ties 2 Press the I O button to toggle to your desired selection Video green LED lights or Audio red LED lights I O VIDEO Press I O button to select audio or video Lights g...

Page 50: ...puts are tied green if no video inputs are tied only audio is tied or red if no audio inputs are tied only video is tied Outputs 5 through 16 light green if no video inputs are tied because audio is n...

Page 51: ...ut button blinks between red and amber 5 Press and release the View button to exit view only mode All input buttons and output buttons return to unlit or background illumination Press the View button...

Page 52: ...1616 series 1 Press the Esc button to clear any previous selections 2 Press the Audio Video or both I O buttons to select the type of signal to view 3 Press and release the View button which lights g...

Page 53: ...ear panel Remote RS 232 port protocol and baud rate NOTE The switcher is shipped from the factory in lock mode 2 Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 0 NOTES If the s...

Page 54: ...2 seconds Press and hold for 2 seconds AUDIO AUDIO Figure 73 Switching between Front Panel Lock Modes 0 and 2 DXP 168 and 1616 Selecting Front Panel Lock Mode 2 or Toggling between Lock Modes 2 and 1...

Page 55: ...on page 45 Resetting There are several methods by which you can reset the DXP and some of these methods allow for four levels of resetting The following reset methods are available on the DXP Front p...

Page 56: ...t then go off The Inputs Signal and HDCP LEDs light and remain lit according to the current state of each input DXP 1616 series resetting from the front panel To reset the DXP 168 or 1616 switcher to...

Page 57: ...f flash memory programming port reassignment or a controller reboot tudier attentivement les diff rents modes de r initialisation voir tableau page suivante Appliquer le mauvais mode de r initialisati...

Page 58: ...tory defaults Sets port mapping to the factory default Turns DHCP off Turn event scripts off The Reset LED blinks four times in quick succession during the reset Mode 4 resets all IP settings to facto...

Page 59: ...DEO I O VIDEO AUDIO DXP 88 Series DXP 1616 Series Press and hold the Reset button Press and hold the Reset button Figure 77 Soft Resets Modes 4 and 5 2 Release the Reset button and then immediately pr...

Page 60: ...DXP 168 and 1616 only Esc 115200 All Control buttons light with one blinking All Control LEDs light with one blinking 2 seconds C O N T R O L PRESET ENTER ESC VIEW C O N T R O L ESC VIEW ENTER PRESET...

Page 61: ...nsure that all devices are plugged in and powered on The switcher is receiving power if the Reset Power LED is lit 2 Check to see if one or more outputs are muted 3 Ensure that an active input is sele...

Page 62: ...um monitor 2 Demo Room 1 Lobby monitor 1 Editing Station 1 1 Input Sources Output Destinations 4K Camera 3 Editing Station 2 9 10 11 12 13 14 15 16 9 10 11 12 13 14 15 16 Media Player 4 Media Player 3...

Page 63: ...conference room output 4 to the overflow crowd Displayed in the Demo Room output 6 Displayed in the lobby output 8 The presenter has a presentation stored on PC 1 input 4 that is Displayed in the mai...

Page 64: ...ut Sources Output Destinations Preset Title Fill in the preset number and use colors or dashes and so on to make connecting lines Disregard or cross out the input and output boxes that do not apply to...

Page 65: ...tron com see the DataViewer Help file for more details Host and Matrix Switcher Communication SIS commands consist of one or more characters per field No special characters are required to begin or en...

Page 66: ...ord is entered Qik The switcher initiates the Qik message when a front panel switching operation occurs Rprnn The switcher initiates the Rpr message when a memory preset is recalled from the front pan...

Page 67: ...nd 24 Commands that give an E24 privilege violation error if not administrator level Connection Timeouts An Ethernet link disconnects after a designated period of no communications By default this tim...

Page 68: ...ower case text can be used interchangeably unless otherwise stated ASCII to Hex Conversion Table Space Figure 83 ASCII to Hexadecimal Character Conversion Table Verbose Mode The connection to a DXP sw...

Page 69: ...re permitted X Input video format 0 no signal detected 1 DVI RGB 444 2 HDMI RGB 444 Full 3 HDMI RGB 444 Limited 4 HDMI YUV 444 Full 5 HDMI YUV 444 limited 6 HDMI YUV 422 Full 7 HDMI YUV 422 Limited X...

Page 70: ...mber 1 10 X1 Room preset number 1 10 X2 Front Panel Lockout mode 0 unlock the front panel 1 mode 1 complete front panel lockout 2 mode 2 tie configuration and preset management only default X2 HDCP no...

Page 71: ...onth YY year 00 to 99 last two digits HH hour 00 to 23 mm minute 00 to 59 SS second 00 to 59 X3 Date and time view only In the format DAY DD MMM YYYY HH mm SS DAY day of the week Mon to Sun DD date 01...

Page 72: ...ser assignable DXP 44 and 84 EDID Table DDC Source Selection SIS Value Resolution or Source Destination Refresh Hz SIS Value X4 Resolution Refresh Hz 2ch Audio Outputs 1 1280x800 60 18 Output 1 2 1440...

Page 73: ...ut 3 4 1680x1050 60 21 Output 4 5 1920x1200 60 22 Output 5 6 2560x1440 60 23 Output 6 7 2560x1600 60 24 Output 7 8 720p 50 25 Output 8 9 720p 60 User Loaded Slots 10 1080p 50 26 User assigned 11 1080p...

Page 74: ...igned 12 4K UHD 30 36 User assigned S PDIF Audio 37 User assigned 13 720p 50 38 User assigned 14 720p 60 39 User assigned 15 1080p 50 40 User assigned 16 1080p 60 41 User assigned 17 4K UHD 30 42 User...

Page 75: ...an HDMI input to all HDMI outputs Tie HDMI audio input to all audio only outputs X InX Aud Tie HDMI audio input to all analog audio and S PDIF outputs Quick tie Multiple ties E QX X X X Qik Make multi...

Page 76: ...Authorized device setting for an input Verbose mode 2 and 3 Input HDCP status View input HDCP status EIX HDCP X HdcpIX X View the HDCP status on an input Verbose modes 2 and 3 View all input HDCP stat...

Page 77: ...ar custom EDID slot name EEX4 UNAM UnamEX4 X Set the name of custom EDID slot X4 to the default name USER X X is the slot number View custom EDID slot name EEX4 UNAM X UnamEX4 X View the name of custo...

Page 78: ...to on ESX 1HDCP HdcpSX 1 Set output X HDCP to always encrypted View HDCP mode ESX HDCP X1 HdcpSX X1 View the HDCP mode Verbose modes 2 and 3 Output HDCP status View output HDCP status EOX HDCP X1 Hdc...

Page 79: ...B Increase attenuation X G InX AudX1 Decrease the attenuation level of an input by 1 dB View attenuation X G X1 View the attenuation level of an input Output volume analog audio and S PDIF outputs onl...

Page 80: ...put remains unchanged unless overwritten or cleared View global HDMI preset EX1 01 1VC X 1 X 2 X 16 Vid View the inputs tied to each output for a global preset View global audio preset EX1 01 2VC X 1...

Page 81: ...in the maximum number View room outputs EX1 MR X 1 X n View the outputs of a room Set room name EX1 X NR NmrX1 X Set a room name View room name EX1 NR X NmrX1 X View a room name Verbose mode 2 and 3 R...

Page 82: ...2 X n Vid View the inputs tied to each output of a room preset View room audio preset EX1 X1 01 2VC X 1 X 2 X n Aud View the inputs tied to each audio output of a room preset output is not applicable...

Page 83: ...type of output that shows on a display when a non compliant display receives HDCP encrypted content View HDCP notification setting ENHDCP X2 HdcpNX2 View the HDCP notification setting Verbose mode 2 a...

Page 84: ...and 2 X2 1 or 2 cooling fans shut down completely 16x16 and 16x8 matrix sizes or partially 8x8 8x4 and 4x4 matrix sizes Set power save mode 1 E1PSAV Psav1 Turn off all functions except IP USB and RS...

Page 85: ...re version is loaded instead of the listed version due to a mode 1 reset The current firmware version is corrupted Example response 1 00 1 00 0000 b001 1 81LX DXP HD Thu 01 Jan 2015 00 01 UTC 1 00 000...

Page 86: ...network E2BOOT Boot2 Restart the network after IP setting or DHCP changes Port timeout Set current port timeout E0 X3 TC Pti0 X3 Set the duration of inactivity required to automatically terminate a c...

Page 87: ...and to determine the time zone variable X4 View time zone ETZON X4 X4 Tzon X4 X4 View the set time zone Verbose mode 2 and 3 NOTES X3 Device name Maximum 63 alphanumeric characters or hyphens The firs...

Page 88: ...se is If there is no password the response is Set user password EX4 CU Ipu X4 Set the user password Clear user password E CU Ipu Reset or clear the user password View user password ECU or View the use...

Page 89: ...installation and communication For detailed information about configuring the device with PCS see the DXP HD 4K Series Help file Topics in this section include Software Installation Software Connecti...

Page 90: ...duct Page on the next page Figure 85 PCS Download Link 3 Click the P link see figure 85 1 4 Locate PCS from the list of available software programs and click the Download link 2 to the right of the na...

Page 91: ...the field 2 Press Enter on the keyboard or select PCS from the drop down menu 3 Click the Download button 2 4 Submit any required information to start the download Note where the file is saved 5 Open...

Page 92: ...ure If possible update the PCS version from the Extron website If that is not possible connect to the switcher by choosing the connection method and submitting the required information in the current...

Page 93: ...tab 1 2 Select the desired device 3 3 Click the Connect button 5 A new device configuration tab opens To edit communication settings from the Device Discovery panel 1 Click the Device Discovery tab 1...

Page 94: ...P tab see figure 89 1 2 In the IP Address field 2 enter the IP address of the desired device 3 If required enter the device password in the Password field 3 NOTE Select the Show Characters check box s...

Page 95: ...vice tab 1 In the Start up drop down menu select New Configuration File The New Configuration File dialog box opens Figure 90 Configuration File Drop Down Menu NOTE The Open Configuration File option...

Page 96: ...ron PCS Help from the Software menu in the top right corner Figure 92 Software Menu The DXP HD 4K Series Help file contains information about configuring the connected switcher To access the help file...

Page 97: ...ng the rear panel LAN connector see Connecting to the LAN Port on page 10 NOTE If the Ethernet connection to the switcher is unstable try turning off the proxy server in the Web browser 2 On a connect...

Page 98: ...ge Overview 1 Input Status Panel next page 2 Output Status Panel next page 3 Communication Settings Panel page 92 4 Device Info Panel page 93 5 Date Time Settings Panel page 94 6 Passwords Panel page...

Page 99: ...DCP encrypted The signal is not encrypted Unable to determine the HDCP status No Signal There is no signal detected Output Status Panel The Output Status panel see figure 94 2 displays information abo...

Page 100: ...lect the Use DHCP check box 2 Click the Apply button The dialog box closes To set a static IP address 1 Ensure the Use DHCP check box is not selected 2 In the IP Address field enter an IP address 3 In...

Page 101: ...button 2 Click the Apply button The dialog box closes To cancel pending changes Click the Cancel button The dialog box closes Firmware update NOTE If necessary download firmware updates from www extro...

Page 102: ...ight The Date and Time Settings dialog box opens Figure 98 Date and Time Settings Dialog Box To set the date and time 1 Set the date by one of the following methods Click the Today button to set the d...

Page 103: ...m the field above 3 Click the Apply button The dialog box closes To assign a user password 1 Ensure an administrator password is assigned 2 In the User Password field enter the new password 3 In the C...

Page 104: ...may be greater than room ambient Therefore consider installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by Extron Reduced air flow Install the equi...

Page 105: ...These switchers are housed in rack mountable metal enclosures with mounting flanges that can be attacked to standard 19 inch racks Rack mounting the DXP 1616 series If desired mount the DXP 1616 seri...

Page 106: ...ator is available on the Extron website To download it 1 Go to www extron com and click the Download tab see figure 101 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 Figure 101 Location of Software on the...

Page 107: ...ms drop down box see figure 103 1 choose the Matrix Switcher 1600 option to match as closely as possible the button label size and quantities for your DXP switcher 3 Using normal Windows controls you...

Page 108: ...st the blade 4 Save the translucent white diffuser but remove the label insert from the transparent button cap lens 5 Insert the replacement button label into the button cap Check for correct label or...

Page 109: ...DXP HD 4K Series Reference Information 101 Button Label Blanks...

Page 110: ...entifier and HHH refers to the host identifier Choosing IP Addresses If the computer and the DXP are directly connected or connected via their own independent network follow the guidelines below for c...

Page 111: ...net mask The basic values depend on the class of IP address being used Class Name Subnet Mask Class A 255 0 0 0 Class B 255 255 0 0 Class C 255 255 255 0 See Subnetting a Primer on page 106 for more i...

Page 112: ...t you may need to install the Telnet client on your PC first Telnet allows you to input SIS commands to the DXP switcher from the PC via the Ethernet link and the LAN Starting Telnet Access the comman...

Page 113: ...ny SIS commands include the keyboard Esc key Consequently some confusion may exist between the Escape character and the Esc key When Telnet is first started the utility advises that the Escape charact...

Page 114: ...bset of a network a set of IP devices that have portions of their IP addresses in common It is not the purpose of this manual to describe TCP IP protocol in detail However some understanding of TCP IP...

Page 115: ...P address see figure 109 The octets of each address are compared or not depending on the value in the related subnet mask octet If a subnet mask octet contains the value 255 the related octets of the...

Page 116: ...ask for an Application Engineer to receive an RA Return Authorization number This will begin the repair process USA 714 491 1500 or 800 633 9876 Europe 31 33 453 4040 Asia 65 6383 4400 Japan 81 3 3511...

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