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Extreme Networks Summit WM3700, Installation Manual

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Summit WM3700 Wireless LAN Controller Installation Guide

37

7

Part Numbers and Support

The following table lists the part numbers of the Summit WM3700 Wireless LAN 
controller and available licenses.

Customer Service

NOTE

Services can be purchased from Extreme Networks or through one of its channel partners. If you 
are an end-user who has purchased service through an Extreme Networks channel partner, please 
contact your partner first for support.

Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide 
coverage. These centers are the focal point of contact for post-sales technical and 
network-related questions or issues. TAC will create a Service Request (SR) number and 
manage all aspects of the SR until it is resolved. For a complete guide to customer 
support, see the 

Technical Assistance Center User Guide 

at:

http://www.extremenetworks.com/go/TACUserGuide

The Extreme Networks eSupport website provides the latest information on Extreme 
Networks products, including the latest Release Notes, troubleshooting, downloadable 
updates or patches as appropriate, and other useful information and resources. 

Description

Part Number

Summit WM3700 Wireless LAN Controller

15710

16 AP license for Summit WM3700 Wireless LAN Controller

15711

64 AP license for Summit WM3700 Wireless LAN Controller

15712

256 AP license for Summit WM3700 Wireless LAN Controller

15718

RTLS license for Summit WM3700 Wireless LAN Controller

15713

Adv Security license for Summit WM3700 Wireless LAN Controller

15737

WM3700InstallGuide.book  Page 37  Wednesday, December 2, 2009  3:15 PM

Summary of Contents for Summit WM3700

Page 1: ... Inc 3585 Monroe Street Santa Clara California 95051 888 257 3000 408 579 2800 http www extremenetworks com Published December 2009 Part Number 100355 00 Rev 01 Summit WM3700 Wireless LAN Controller Installation Guide ...

Page 2: ... SummitStack Triumph Unified Access Architecture Unified Access RF Manager UniStack the Extreme Networks logo the Alpine logo the BlackDiamond logo the Extreme Turbodrive logo the Summit logos and the Powered by ExtremeXOS logo are trademarks or registered trademarks of Extreme Networks Inc or its subsidiaries in the United States and or other countries sFlow is a registered trademark of InMon Cor...

Page 3: ...em 12 Controller Status Redundant System 12 Fan LED 13 Temperature Status LED 13 RJ 45 Gigabit Ethernet LEDs 14 RJ 45 Port Speed LED 14 RJ 45 Port Status LED 14 SFP Gigabit Ethernet LEDs 15 SFP Port Speed LED 15 SFP Port Status LED 15 Out of Band Management Port LEDs 16 Out of Band Management Port Speed LED 16 Out of Band Management Port Status LED 16 Chapter 4 Hardware Setup 17 Cabling Informatio...

Page 4: ... UI Requirements 27 Accessing the Summit WM Controller for the first time 28 Defining Basic Controller Settings 29 Chapter 6 Regulatory Information 33 Laser Devices Gigabit Ethernet SFP Option 33 Country Selection 34 Radio Frequency Interference Requirements FCC 34 Radio Frequency Interference Requirements Canada 34 Statement of Compliance 34 Chapter 7 Part Numbers and Support 37 Customer Service ...

Page 5: ...o the wiring closet In addition through the use of a Virtual AP architecture the Summit WM3700 wireless LAN controller lets you create multiple WLANs without changing or adding to the existing wired network infrastructure This document is written for the network device installer Package Contents Inspect the package contents and report any missing or damaged items to your sales representative The p...

Page 6: ...y device connected to this unit is properly wired and grounded Connect all power cords to a properly wired and grounded electrical circuit Verify the electrical circuits have appropriate overload protection Attach only approved power cords to the device Extreme Networks strongly recommends the use of an Uninterruptible Power Supply UPS that supports the Summit WM3700 wireless LAN controller power ...

Page 7: ...here all installed components are located Verify appropriate rack mounting requirements Provide a sufficient number of power drops for your equipment Ensure adequate dust free ventilation to all installed equipment Identify and prepare Ethernet and console port connections Verify that cable lengths are within the maximum allowable distances for optimal signal transmission Verify that the Summit WM...

Page 8: ...Introduction Summit WM3700 Wireless LAN Controller Installation Guide 8 ...

Page 9: ...ad balancing of these circuits Install surge protection Be sure to use a surge protection device between the electricity source and the Summit WM3700 wireless LAN controller Install an Uninterruptible Power Supply UPS A UPS provides continuous power during a power outage Some UPS devices have integral surge protection UPS equipment requires periodic maintenance to ensure reliability A UPS of the p...

Page 10: ...Specifications Summit WM3700 Wireless LAN Controller Installation Guide 10 ...

Page 11: ...ates for the System Status LEDs and the Gigabit Ethernet LEDs System Status LEDs Start Up POST Primary System or Redundant System System Status 1 LED System Status 2 LED Event Off Off Power off Green Blinking Green Blinking Power On Self Test POST running Green Solid Green Blinking POST succeeded Operating System Loading Green Solid Off POST succeeded Normal Operation Amber Blinking Off POST Failu...

Page 12: ...f Green Solid Off No Redundancy Feature Enabled Green Solid Green Solid Redundancy Feature Enabled Actively Adopting Access Points Green Solid Amber Blinking No License to adopt Access Points or No Country Code configured on the controller System Status 1 LED System Status 2 LED Event Off Off Power off Green Solid Off No Redundancy Feature Enabled Green Blinking Green Solid Redundant System failed...

Page 13: ...m will be held in reset until the issue is resolved Temperature LED Event Off System Off Green Solid Ambient Inlet Temperature is within specified operating limit Amber Solid Ambient Inlet Temperature is near the maximum operating temperature During controller start up this LED will be lit Solid Amber This is normal behavior and does not indicate an error Amber Blinking Ambient Inlet Temperature i...

Page 14: ...rt Status LED Port Speed LED Event Off 10 Mbps Green Solid 100 Mbps Green Blinking 1000 Mbps Amber Blinking Port Fault Port Status LED Event Off No Link or Administratively shut down Green Solid Link present Green Blinking Activity Transmit and Receive Amber Blinking Link Fault V PB 3RUW VSHHG 3RUW VWDWXV 3RUW VSHHG 3RUW VWDWXV ...

Page 15: ...LED SFP Port Status LED Port Speed LED Event Green Blinking 1000 Mbps Amber Blinking Module or Tx Rx Fault Loss Port Status LED Event Off No Link or Administratively shut down Green Solid Link present Operational Amber Blinking Module or Tx Rx Fault Loss V PB 3RUW VSHHG 3RUW VWDWXV 8SSHU 3RUW RZHU 3RUW ...

Page 16: ...f Band Management Port Speed LED Out of Band Management Port Status LED Port Speed LED Event Off 10 Mbps Green Solid 100 Mbps Amber Blinking Port Fault Port Status LED Event Off No Link Green Solid Link present Green Blinking Activity Transmit and Receive Amber Blinking Link Fault V PB 3RUW VSHHG 3RUW VWDWXV ...

Page 17: ...JDELW WKHUQHW 6 3V RQVROH FRQQHFWRU 2XW RI EDQG PDQDJHPHQW SRUW 3RUW RPSDFW ODVK 86 SRUWV LJDELW WKHUQHW 5 V V PB 2XW RI DQG 0DQDJHPHQW LJDELW 6 3 3RUW LJDELW WKHUQHW 3RUW RQVROH RPSDFW ODVK 86 86 LJDELW WKHUQHW 3RUW LJDELW 6 3 3RUW LJDELW 6 3 3RUW LJDELW 6 3 3RUW LJDELW WKHUQHW 3RUW LJDELW WKHUQHW 3RUW ...

Page 18: ...tion and cabling information for each port For software configuration please see the Summit WM3000 Series Controller System Reference Guide available from the Extreme Networks website at http www extremenetworks com go documentation NOTE The management port on the Summit WM3700 wireless LAN controller does not support MDI MDI X Gigabit Ethernet on the Summit WM3700 wireless LAN controller The Summ...

Page 19: ...install the SFP Modules Installing Gigabit Ethernet SFPs 1 Open the bail on the transceiver 2 Insert each of the SFP transceivers into the corresponding ports on the controller 3 Once the SFP transceivers are properly seated in their ports close the bails to lock the transceivers in place 2SHQ EDLO WR LQVHUW RU UHPRYH 6 3 WUDQVFHLYHU ...

Page 20: ...Hardware Setup Summit WM3700 Wireless LAN Controller Installation Guide 20 4 Insert the fiber optic cables into the installed transceivers ...

Page 21: ...ructions below to connect the devices to the controller and then access those devices through the Web UI or Command Line Interface 1 Connect the USB flash drive to either of the USB ports 2 Wait a few seconds for the drive to be recognized by the controller 3 Follow the instructions in the Summit WM3000 Series Controller System Reference Guide or Summit WM3000 Series Controller CLI Reference Guide...

Page 22: ...file transfers firmware updates and use by Extreme Networks service technicians Follow the setup instructions below to connect a Compact Flash Card to the controller and then access that card through the Web UI 1 To use a Compact Flash card with the Summit WM3700 wireless LAN controller insert the card into the Compact Flash slot 2 Once the Compact Flash card has been inserted follow the instructi...

Page 23: ...ck Mount Instructions To install the Summit WM3700 wireless LAN controller in a rack 1 The rack mounting brackets are installed at the factory No additional steps are needed 2 Attach the brackets to the rack using screws appropriate for your rack s mounting holes ...

Page 24: ...e Summit WM3700 wireless LAN controller serial port to an RS 232 DB 9 serial port on a separate computer the configuration computer The pinout for the RJ 45 to DB9 cable is shown in the following table 2 On the configuration computer configure a terminal emulation application such as HyperTerminal as follows RJ 45 1 2 3 4 5 6 7 8 DB9 8 6 2 5 3 4 7 Terminal Type VT 100 Port COM port Terminal Settin...

Page 25: ...AN controller 2 Plug the cord into a standard AC outlet with a voltage range of 100 to 240 VAC WARNING An improper shutdown can render the Summit WM3700 wireless LAN controller inoperable such that it could require service by Extreme Networks Support Do not remove AC power without first following the shutdown procedure An abrupt loss of power can corrupt the information stored on the device V PB 5...

Page 26: ...link amber If the POST test succeeds the System 1 LED will be lit solid green As the software is initialized the System 2 LED will blink green After the software has finished initializing the System 1 LED will be lit solid green and the bottom System 2 LED will be off The Summit WM3700 wireless LAN controller is ready to be configured as described in the Summit WM3000 Series Controller System Refe...

Page 27: ...rnet Explorer version 5 5 or later and SUN JRE Java Runtime Environment 1 5 or later Refer to the Sun Microsystems Web site for information on downloading JRE NOTE To successfully access the controller Web UI through a firewall UDP port 161 must be open in order for the controller s SNMP backend to function To prepare Internet Explorer to run the Web UI 1 Open Internet Explorer s Tools Internet Op...

Page 28: ...ss bar type http 10 1 1 100 The Summit WM GUI login screen is displayed 3 Enter the Username admin and Password admin123 Both are case sensitive Click the Login button Once the Web UI is accessed the controller main menu item displays a configuration tab with high level controller information Click the Show Dashboard button to display an overall indicator of controller health Once the controller i...

Page 29: ...o the illegal use of the controller Each country has its own regulatory restrictions concerning electromagnetic emissions channel range and the maximum RF signal strength transmitted To ensure compliance with national and local laws be sure to set the Country correctly In addition to the country you need to initially set several other controller settings to ensure it can be optimally deployed To d...

Page 30: ...xample second floor engineering Contact Displays a Contact value for system administration and troubleshooting This name should be the network administrator responsible for controller operations Uptime Displays the current operational time for the device name defined within the System Name field Uptime is the cumulative time since the controller was last rebooted or lost power Firmware Displays th...

Page 31: ...d admin123 Once you have logged in and accessed the controller s CLI you can set a more sophisticated controller configuration in respect to your unique deployment requirements Go to http www extremenetworks com go documentation to access the Summit WM3000 Series Controller CLI Reference Guide ...

Page 32: ...Basic Configuration Summit WM3700 Wireless LAN Controller Installation Guide 32 ...

Page 33: ...ority to operate the equipment Laser Devices Gigabit Ethernet SFP Option Complies with 21CFR1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated July 26 2001 EN60825 1 1994 A1 2002 A2 2001 IEC60825 1 1993 A1 1997 A2 2001 The laser classification is marked on the device Class 1 Laser devices are not considered to be hazardous when used for their intended purpose The follow...

Page 34: ...frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Radio Frequency Interference Requirements Canada This Class A digital apparatus...

Page 35: ...tes en la Unión Europea todos los productos deberán entregarse a Extreme Networks al final de su ciclo de vida para que sean reciclados Si desea más información sobre cómo devolver un producto visite http www extremenetworks com go eu weee Français Clients de l Union Européenne Tous les produits en fin de cycle de vie doivent être retournés à Extreme Networks pour recyclage Pour de plus amples inf...

Page 36: ... Para obter informações sobre como devolver o produto visite http www extremenetworks com go eu weee Slovenski Za kupce v EU vsi izdelki se morajo po poteku življenjske dobe vrniti podjetju Extreme Networks za reciklažo Za informacije o vraèilu izdelka obišèite http www extremenetworks com go eu weee Suomi Asiakkaat Euroopan unionin alueella Kaikki tuotteet on palautettava kierrätettäväksi Extreme...

Page 37: ...l create a Service Request SR number and manage all aspects of the SR until it is resolved For a complete guide to customer support see the Technical Assistance Center User Guide at http www extremenetworks com go TACUserGuide The Extreme Networks eSupport website provides the latest information on Extreme Networks products including the latest Release Notes troubleshooting downloadable updates or...

Page 38: ...ps esupport extremenetworks com Registration If you have not already registered with Extreme Networks using a registration card supplied with your product you can register on the Extreme Networks website at http www extremenetworks com go productregistration Documentation Check for the latest versions of documentation on the Extreme Networks documentation website at http www extremenetworks com go...

Page 39: ...t or service subscription Use or Using means to access install download copy or otherwise benefit from using the Software 2 License Grant Subject to the payment of the applicable license fees and subject to the terms and conditions of this Agreement Extreme Networks hereby grants to you a non exclusive non transferable license to Use one copy of the object code version of the Software for your int...

Page 40: ...r condition in this Agreement this section shall supercede such other term s and condition s with respect to the Beta Software but only to the extent necessary to resolve the conflict You acknowledge that the Beta Software may contain bugs errors and other problems that could cause system or other failures and data loss Consequently Beta Software is provided to you AS IS and Extreme Networks discl...

Page 41: ...to the extent Extreme Networks may in certain jurisdictions be required by law to permit reverse engineering and provided that the provisions of such law may not be waived or conditioned on prior request for information regarding interoperability You may not disassemble decompile or otherwise reverse engineer the Software nor permit any third party to do so You may not modify or create derivative ...

Page 42: ...ANTY THAT THE SOFTWARE WILL BE ERROR FREE OR FREE FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS 9 Limitation of Liability UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY WHETHER IN TORT CONTRACT OR OTHERWISE SHALL EXTREME NETWORKS OR ITS AUTHORIZED PARTNERS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR LOSS OF PROFITS LOSS OF GOODWILL OR ANY INDI...

Page 43: ...ding without limitation in the operation of nuclear facilities aircraft navigation or communication systems air traffic control weapons systems direct life support machines or any other application in which the failure of the Software could lead directly to death personal injury or severe physical or property damage collectively High Risk Activities EXTREME NETWORKS EXPRESSLY DISCLAIMS ANY EXPRESS...

Page 44: ...f any requested audit will be solely borne by Extreme Networks unless such audit discloses an underpayment or amount due to Extreme Networks in excess of five percent 5 of the initial license fee for the Software or you are using the Software in an unauthorized manner in which case you shall pay the cost of the audit in addition to any other amounts owed 16 Miscellaneous This Agreement sets forth ...

Page 45: ......

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