Chapter 4: Upgrading the Ridgeline Software
Ridgeline Installation and Upgrade Guide
44
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To install the Service Pack in a non-default directory that has a name that includes spaces, be sure
to specify the directory name in quotes. For example:
prompt:\>
install.bat "C:\Non-Default Directory With Spaces\Ridgeline
3.0"
This batch file calls a script that will back up the Ridgeline files to:
<
Ridgeline_install_dir
>\backup
7
Restart the Ridgeline server and the database engine, if applicable (see
“Starting the Server on
Windows” on page 24
).
8
Ensure that you clear your browser cache before reconnecting to the Ridgeline server.
Uninstalling the Service Pack on Windows Systems
NOTE
Please make sure you restore your previously backed-up database (backed up prior to installing the
service pack) after uninstalling the service pack, to completely restore Ridgeline to its previous state.
If you need to uninstall the Service Pack release, do the following:
1
Exit all Ridgeline clients.
2
If Ridgeline is running, shut down the Ridgeline server and database engine by stopping the
services. See
“Stopping the Server on Windows” on page 25
for instructions on how to stop the
Ridgeline services.
3
Open a command window and run the script
uninstall.bat
as follows:
prompt:\>
cd
<
Ridgeline_install_dir
>
\backup\
<service_pack_id>
\uninstaller
prompt:\>
uninstall.bat
The
<service_pack_id>
identifies the Ridgeline service pack and software build number you are
uninstalling; for example,
sp1_32
or
sp2_69
.
This batch file calls a script that will restore backed up files from:
<
Ridgeline_install_dir
>\backup\
<service_pack_id>
\
4
Restart the Ridgeline server and the database engine. See
“Starting the Server on Windows” on
page 24
for instructions.
5
Ensure that you clear your browser cache before reconnecting to the Ridgeline server.
Installing a Service Pack on Solaris or Linux Systems
To install a Ridgeline Service Pack release on a Solaris or Linux system, follow these steps:
1
Download the Ridgeline Service Pack software from the Extreme Networks software downloads
page and extract the contents of the file into a temporary directory.
The extraction process puts the files in a directory named
sp
<n>
sol/patch
<n>
(for Solaris) or
sp
<n>
lin/patch
<n>
(for Linux), where
<n>
is a number related to the Service Pack, under the
directory you select. Make sure you specify that folder names should be used when you perform the
extraction.
2
Exit all Ridgeline clients.
3
Shut down the Ridgeline server and database engines if they are running (see
“Stopping the Server
on Linux or Solaris” on page 25
for instructions).