Express Water Commercial Reverse Osmosis System, Installation Manual

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17
1 Year Limited Warranty
We Cover
This warranty covers any defects in the parts or manufacturing of your Express Water Reverse Osmosis Water
Filtration System. We will give you new replacement parts in exchange for any defective parts.
What to Do
Give us a call at 1-800-992-8876 or send an email to support@expresswater.com and describe the problem
to our support. Be sure to have a copy of your purchase confirmation email or receipt. Our support will verify
that the product and problem are under warranty and help you arrange to send your defective part back to
Express Water with your receipt and contact information (name, address, phone number, email address).
Support will help arrange sending of the defective part, the delivery of your replacement part, as well as
guiding you through the installation.
Time Covered
This warranty is effective for 1 full year from the date of original purchase.
Not Covered
This warranty does not cover labor for removal or installation, accumulation of dirt or grime (you are
responsible for your own cleaning), systems with the serial number removed or altered, damage from
improper storage (high or low temperature, sun damage, etc), damage from a system not installed as
instructions directed, anyone other than original purchaser, damage from system abuse or unintended
operation of system, acts of God, improper water source, modification, negligence, use of the system beyond
recommended specifications, Filters, RO Membrane, incidental damages from system failure, systems used
with parts not provided by Express Water (including tanks, filters, faucets, pumps, diverter valves), or cosmetic
damages.
Your State
Some states has further regulation on damages and warranty coverage. You may have other rights
depending on your state.
For warranty questions, service, or help give us a call Monday - Friday 10 am to 5 pm PST :
1-800-992-8876
Express Water Inc.
12730 Raymer St, Unit 1, North Hollywood, CA 91605
Email us:
support@expresswater.com