Expert RF600, Instruction Manual

Page: 16 / 20

1 6 EXPERT Manual
WARRANTY AND SERVICE INFORMAT I O N
WARRANTY COVERAGE
R E PAIR SERVICE INSTRUCTIONS
Your new equipment is warranted to the original purchaser against man-
ufacturer defects in material and workmanship for 1 year from the date
of purchase. During this period, Horizon Service Center will repair or
replace, at our discretion, any component that is found to be factory
defective at no cost to the purchaser. This warranty is limited to the orig-
inal purchaser of the unit and is not transferable.
This warranty does not apply to any unit which has been improperly
installed, mishandled, abused, or damaged in a crash, or to any unit
which has been repaired or altered by any unauthorized agencies. Under
no circumstances will the buyer be entitled to consequential or incidental
damages. This limited warranty gives you specific legal rights; you also
have other rights which may vary from state to state.
As with all fine electronic equipment, do not subject your unit to extreme
temperatures, humidity or moisture. Do not leave it in direct sunlight for
long periods of time.
In the event that your equipment needs service, please follow the
instructions listed below:
1. Check all on/off switches to be sure they are off. This will speed the
repair process of checking battery condition.
2. R e t u rn your system components only (transmitter, re c e i v e r,
servos, etc.). Do not return your system installed in a model car,
boat, plane, etc.
3. Use the original carton/packaging (molded foam container), or
equivalent, to ship your unit. Do not use the carton itself as a
shipping carton; you should package the equipment carton within a
sturdy shipping container using additional packing material to safe-
guard against damage during transit.
Include complete name and
a d d ress information inside the carton, as well as writing it
clearly on the outer label/re t u rn address are a .
Ship your
equipment fully insured and prepaid. Horizon Service Center is not
responsible for any damages incurred during shipping.
4. Include detailed information explaining your operation of the equip-
ment and problem(s) encountered. Provide an itemized list of equip-
ment enclosed and identify any particular area/function which may
better assist our technicians in addressing your concerns. Date your
c o rrespondence and include your name, mailing address, and
a phone number where you can be reached during the busi-
ness day.
Within your letter, advise us of the payment method you
prefer to use. Horizon Service Center accepts VISA or MasterCard, or
we can return the equipment C.O.D. cash-only. If you prefer to use a
credit card, include your card number and expiration date.
5. Warranty Repairs. To receive warranty service, you must include a
legible photocopy of your original dated sales receipt to verify your
proof-of-purchase date. Providing that warranty conditions have
been met, your radio will be repaired without charge.
6. Normal Non-Warranty Repairs. Should your repair cost exceed 50%
of the retail purchase cost, you will be provided with an estimate
advising you of your options.
Mail your system to:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
(217) 355-9511