Exmark Metro 21 Series, Operator'S Manual

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8.
2-Year Limited Warranty
Exmark Turf Equipment
(For units purchased on or after October 1, 2004)
Conditions and Products Covered
Exmark Mfg. Co. Inc. and its affiliate, Exmark Warranty
Company, pursuant to an agreement between them, jointly
warrant on the terms and conditions herein, that we will repair,
replace or adjust any part manufactured by Exmark and found
by us (in the exercise of our reasonable discretion) to be
defective in factory materials or workmanship for a period of
two years.
This warranty applies to Exmark turf equipment purchased on
or after October 1, 2004 sold in the US or Canada. This
warranty may only be assigned or transferred to a second (or
third) owner by an authorized Exmark dealer. The warranty
period commences upon the date of the original retail
purchase.
Products Warranty Period
•
All Products (except as noted below) 2 years
•
All Attachments and Accessories 1 year
•
Metro 21 Series 1 year
•
Belts and Tires 90 days
•
Battery 1 Year Prorated
•
Engine* Warranty is covered by engine manufacturer
*Please refer to the engine manufacturer’s warranty statement
that is included in the literature packet. We are not authorized
to handle warranty adjustments on engines.
This warranty only includes the cost of parts and labor.
Items and Conditions Not Covered
This warranty does not cover the following:
•
Pickup and delivery charges to and from any authorized
Exmark Service Dealer.
•
Any damage or deterioration due to normal use, wear
and tear, or exposure.
•
Cost of regular maintenance service or parts, such as
filters, fuel, lubricants, tune-up parts, and adjustments.
•
Any product or part which has been altered or misused
or required replacement or repair due to normal wear,
accidents, or lack of proper maintenance.
•
Any repairs necessary due to use of parts, accessories
or supplies, including gasoline, oil or lubricants,
incompatible with the turf equipment or other than as
recommended in the operator's manual or other
operational instructions provided by Exmark.
All warranty work must be performed by an authorized Exmark
Service Dealer using Exmark approved replacement parts.
Instructions for Obtaining Warranty Service
1. Contact any Exmark Service Dealer to arrange service at
their dealership. To locate a dealer convenient to you,
access our website at www.exmark.com. U.S. Customers
may also call 402-223-6375.
2. Bring the product and your proof of purchase (sales
receipt) to the Exmark Service Dealer.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Exmark Customer Service Department
The Exmark Warranty Company
2101 Ashland Avenue
Beatrice, NE 68310
402-223-6375 or
service@exmark.com
Owner’s Responsibilities
The Exmark turf equipment, including any defective part,
must be returned to an authorized Exmark service dealer
within the warranty period. This warranty extends only to
turf equipment operated under normal conditions. You
must properly service and maintain your Exmark product
as described in the operator’s manual. Such routine
maintenance, whether performed by a dealer or by you, is
at your expense.
As a condition to this warranty, customer shall have read
the operator's manual and shall have completed and
submitted to Exmark Warranty Company, within the
prescribed time, the Exmark warranty registration.
General Conditions
The sole liability of Exmark and Exmark Warranty Company
with respect to this warranty shall be repair and replacement
as set forth herein.
Neither Exmark nor Exmark Warranty
Company shall have any liability for any other cost, loss
or damage, including but not limited to, any incidental
or consequential loss or damage.
In particular, we shall have no liability or responsibility for:
•
Expenses related to gasoline, oil or lubricants.
•
Travel time, overtime, after hours time or other
extraordinary repair charges or charge relating to
repairs or replacements outside of normal business
hours at the place of business of the authorized
Exmark service dealer.
•
Rental of like or similar replacement equipment
during the period of any warranty, repair or
replacement work.
•
Any telephone or telegram charges or travel charges.
•
Loss or damage to person or property other than that
covered by the terms of this warranty.
•
Any claims for lost revenue, lost profit or additional
cost as a result of a claim of breach of warranty.
•
Attorney's fees.
No Claim of breach of warranty shall be cause for
cancellation or rescission of the contract of sale of any
Exmark mower.
There are no understandings, agreements, representations,
or warranties, express or implied, including but not limited to
any regarding the merchantability (that product is fit for
ordinary use) or fitness for use (that product is fit for a
particular purpose), not specified herein, respecting the
equipment which is the subject of this warranty.
Some states do not allow exclusions of incidental or
consequential damages, or limitations on how long an
implied warranty lasts, so the above exclusions and
limitations may not apply to you.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.