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24

Troubleshooting

Exmark designed and built your lawn mower for trouble-free operation. Check the following components and items
carefully, and refer to Maintenance on page 14 for more information. If a problem continues, contact an Authorized
Service Dealer.

Problem

Possible Causes

Corrective Action

Engine does not start

1. The fuel tank is empty or the

fuel system contains stale fuel.

2. The throttle lever is not in the

Choke position.

3. The wire is not connected to

the spark plug.

4. The spark plug is pitted, fouled,

or the gap is incorrect.

1. Drain and/or fill the fuel tank

with fresh gasoline. If the
problem persists, contact an
Authorized Service Dealer.

2. Move the throttle lever to the

Choke position.

3. Connect the wire to the spark

plug.

4. Check the spark plug and

adjust the gap if necessary.
Replace the spark plug if it is
pitted, fouled, or cracked.

Engine starts hard or loses power

1. The fuel tank contains stale

fuel.

2. The fuel cap vent hole is

plugged.

3. The air filter element is dirty

and is restricting the air flow.

4. The underside of the lawn

mower deck contains clippings
and debris.

5. The spark plug is pitted, fouled,

or the gap is incorrect.

6. The engine oil level is low or

the oil is dirty.

1. Drain and fill the fuel tank with

fresh gasoline.

2. Clean the fuel cap vent hole or

replace the fuel cap.

3. Clean the air filter pre-cleaner

and/or replace the paper air
filter.

4. Clean the underside of the lawn

mower deck.

5. Check the spark plug and

adjust the gap if necessary.
Replace the spark plug if it is
pitted, fouled, or cracked.

6. Check the engine oil. Change

the oil if it is dirty or add oil if it
is low.

Engine runs rough

1. The wire is not connected to

the spark plug.

2. The spark plug is pitted, fouled,

or the gap is incorrect.

3. The throttle lever is not in the

Fast position.

4. The air filter element is dirty

and is restricting the air flow.

1. Connect the wire to the spark

plug.

2. Check the spark plug and

adjust the gap if necessary.
Replace the spark plug if it is
pitted, fouled, or cracked.

3. Move the throttle lever to the

Fast position.

4. Clean the air filter pre-cleaner

and/or replace the paper air
filter.

Summary of Contents for M216KASPC

Page 1: ...d to order replacement parts from your dealer always give the model number and serial number of your mower as well as the part number description and quantity of the part needed The Serial No plate is located on the top of the mower deck on the right hand corner of the machine For ease of ordering and reference we suggest that you record the information requested in the following identification ta...

Page 2: ...it for all moving parts to stop then remove the spark plug wire or remove the key before cleaning the blockage Keep hands feet and clothing away from power driven parts Keep off the mower unless the seat platform is provided Keep others off the mower WARNING POTENTIAL HAZARD Gasoline is harmful or fatal if swallowed Long term exposure to vapors has caused cancer in laboratory animals WHAT CAN HAPP...

Page 3: ...itting the Exmark Parts Plus order to Exmark by 3 00 p m central time the Distributor pays for the part and freight 3 Exmark being unable to ship the part and the Exmark parts order is received by 3 00 p m central time Exmark pays for the part and freight 4 If the part does not arrive overnight due to the shipper UPS the shipper pays for the freight and Exmark pays for the part The following restr...

Page 4: ...r mower maintain its maximum efficiency and promote safe operation If additional information is needed or should you require trained mechanic service contact your authorized Exmark equipment dealer or distributor All Exmark equipment dealers and distributors are kept informed of the latest methods of servicing and are equipped to provide prompt and efficient service in the field or at their servic...

Page 5: ...Servicing the Spark Plug 20 Changing the Oil Filter 20 Lubricating the Gear Case 21 Adjusting the Blade Brake Cable 21 Servicing the Wheels 22 Page Storage 22 Preparing the Fuel System 23 Preparing the Engine 23 General Information 23 Removing the Lawn Mower from Storage 23 Accessories 23 Troubleshooting 24 Limited Warranty Exmark Turf Equipment 26 This spark ignition system complies with Canadian...

Page 6: ...ead and understand the contents of this manual before the engine is ever started This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death Improperly using or maintaining this lawn mower could result in injury or death To reduce this potential comply with the following safety instr...

Page 7: ...n Stop the blade s if you must tilt the lawn mower for transportation when crossing surfaces other than grass and when transporting the lawn mower to and from the area to be mowed Never operate the lawn mower with damaged or missing guards or shields or without safety devices such as deflectors and grass catchers in place Do not change the speed settings on the engine Disengage all blade and drive...

Page 8: ...expose moving parts or allow objects to be thrown Frequently check the components and replace them with the manufacturer s recommended parts when necessary Lawn mower blades are sharp and can cut Wrap the blade s or wear gloves and use extra caution when servicing them Do not change the speed settings on the engine If you must drain the fuel from the fuel tank do it outdoors To ensure the best per...

Page 9: ...5 43 8480 52 2620 68 7410 74 1970 1 Transmission speeds 2 Neutral 76 2110 93 7398 100 3282 104 1329 ...

Page 10: ...Slide the bag support rod through the bottom mounting holes in the handle and secure each end with a cap locknut Fig 1 4 Use a cable tie to secure the control cables to the left handle below the bag support rod Installing the Fuel Tank and the Fuel Line 1 Start the two self tapping screws into the bottom of the fuel tank and then remove the screws Fig 2 530 3 4 5 1 2 Figure 2 1 Tank base 2 Fuel ta...

Page 11: ...uality SAE 30 or SAE 10W30 weight detergent oil that has the American Petroleum Institute API service classification SF SG SH or SJ Oil Capacity With Oil Filter 30 ounces 0 88 L Without Oil Filter 24 ounces 0 70 L Before each use ensure that the oil level is between the Add and Full marks on the dipstick Fig 6 m 7278 m 7277 1 2 3 Figure 6 1 Dipstick 2 Full 3 Add Note When the crankcase is empty po...

Page 12: ...or where a spark may ignite the gasoline fumes Store gasoline in an approved fuel container and keep it out of the reach of children Never buy more than a 30 day supply of gasoline Danger When fueling under certain circumstances a static charge can develop igniting the gasoline A fire or explosion from gasoline can burn you and others and damage property Always place gasoline containers on the gro...

Page 13: ... of exposure Wear hearing protection when operating this machine Caution Controls The blade control bail and throttle control are on the upper handle as shown in Figure 8 222 1 2 Figure 8 1 Blade control bail 2 Throttle control Starting the Engine 1 Connect the wire to the spark plug Fig 9 1 m 7280 Figure 9 1 Spark plug wire 2 Open the fuel valve Fig 3 3 Move the throttle control to the Choke posi...

Page 14: ... speed Move the ground speed control to the Neutral position when you use the lawn mower for trimming and whenever you leave the lawn mower Using the Discharge Tunnel Plug 1 Stop the engine and wait for all moving parts to stop 2 Insert the plug refer to Installing the Discharge Tunnel Plug on page 7 3 To remove the plug move the discharge door handle rearward and lift up the spring clip on the bo...

Page 15: ...o operate properly Test Using the Grass Bag You can use the grass bag to perform an additional test to check the blade brake clutch mechanism 1 Install the empty grass bag on the discharge tunnel 2 Start the engine 3 Push the blade control bail Fig 13 down to its lowest position 4 Move the blade control bail to the right and then lift it to about one inch 2 5 cm below the handle The bag should beg...

Page 16: ...and result in serious personal injury or death to the operator or bystanders Check the grass bag frequently If it is damaged install a new Exmark replacement bag Warning Cut the grass until the bag is full Important Do not overfill the bag Removing the Grass Bag 1 Stop the engine and wait for all moving parts to stop 2 Raise the discharge door handle and move it forward to engage the pin with the ...

Page 17: ...and reduces engine performance Cutting Grass Grass grows at different rates at different times of the year In the summer heat it is best to cut grass at the 2 inch 51 mm 2 1 2 inch 64 mm or 3 inch 76 mm cutting height settings Cut only about a third of the grass blade at a time Do not cut below the 2 inch 51 mm setting unless the grass is sparse or it is late fall when grass growth begins to slow ...

Page 18: ... and or a deteriorating fuel hose Replace parts if necessary Remove grass clippings and debris from under the belt cover Lubricate the pivot arms 75 Hours Adjust the self propel drive system 100 Hours Inspect the spark plug and replace it if necessary Clean the cooling system remove grass clippings debris or dirt from the engine air cooling fins and starter Clean the system more frequently in dirt...

Page 19: ...ntil you no longer see clippings being washed out from under the housing 5 Disengage the blade stop the engine and wait for all moving parts to stop 6 Turn off the water 7 Start the lawn mower engage the blade and let the lawn mower run for a few minutes to dry out its components Scraping Method If washing does not remove all debris from under the lawn mower scrape it clean 1 Disconnect the wire f...

Page 20: ...g Fig 9 3 Remove the screw that secures the air cleaner cover Fig 21 1 2 3 m 7282 Figure 21 1 Screw 2 Cover 3 Paper air filter 4 Remove the cover and clean it thoroughly Fig 21 5 Remove the paper air filter and discard it as required Fig 22 m 7281 1 2 Figure 22 1 Paper air filter 2 Foam pre cleaner Important Do not try to clean a paper filter 6 Remove the foam pre cleaner and wash it with a mild d...

Page 21: ...796 1 2 3 4 Figure 23 1 Blade 2 Blade nuts 3 Anti scalp cup 4 Accelerator Inspecting the Blade Carefully examine the blade for sharpness and wear especially where the flat and the curved parts meet Fig 24A Because sand and abrasive material can wear away the metal that connects the flat and curved parts of the blade check the blade before using the lawn mower If you notice a slot or wear Figs 24B ...

Page 22: ...or Warning 3 Return the lawn mower to its upright position 4 Connect the wire to the spark plug Cleaning the Blade Brake Clutch Shield Clean the BBC blade brake clutch shield at the end of each mowing season to ensure the best performance and to prevent parts from degrading Clean the BBC shield when you sharpen the blade because you need to remove the blade in order to remove the BBC shield 1 Stop...

Page 23: ...ower 8 Close the fuel valve 9 Pour a small amount of fuel in the fuel tank move the fuel around in the tank and pour it out into an approved fuel container 10 Install the fuel tank and fuel line refer to Installing the Fuel Tank and the Fuel Line on page 6 Cleaning under the Belt Cover Keep the area under the belt cover free of debris 1 Stop the engine and wait for all moving parts to stop 2 Disco...

Page 24: ...inch 2 5 cm from the handle Fig 31 m 513 1 Figure 31 1 One inch 2 5 cm Servicing the Spark Plug Check the spark plug after every 100 operating hours Use an NGK BPR5ES spark plug or equivalent 1 Stop the engine and wait for all moving parts to stop 2 Disconnect the wire from the spark plug Fig 9 3 Clean around the spark plug 4 Remove the spark plug from the cylinder head Important Replace a cracked...

Page 25: ...the oil in the oil filter Refer to Checking the Engine Oil Level on page 15 14 Recycle the used oil filter according to local codes Lubricating the Gear Case After every 100 operating hours grease the gear case 1 Remove the grass bag 2 Install a grease gun onto the fitting through the belt cover opening Fig 35 m 224 2 1 Figure 35 1 Belt cover 2 Grease fitting 3 Gently apply one to 2 pumps of 2 mul...

Page 26: ...aring hub assembly into the center hole of the wheel half Ensure that the legs of the hub are positioned over the flange of the hole Fig 37 3 Place the other wheel half onto the bearing hub assembly aligning the wheel and the tire lugs and the mounting holes Fig 37 4 Using 2 fully threaded screws or bolts 1 4 20 x 1 50 in and non locking nuts loosely secure the wheel halves together Mount the scre...

Page 27: ...y dirt and chaff from the cylinder cylinder head fins and blower housing 3 Remove grass clippings dirt and grime from the external parts of the engine the shrouding and the top of the lawn mower housing 4 Clean the BBC shield refer to Cleaning Blade Brake Clutch Shield on page 18 5 Check the condition of the blade Refer to Maintaining the Blade on page 17 6 Service the air filter refer to Servicin...

Page 28: ...3 The air filter element is dirty and is restricting the air flow 4 The underside of the lawn mower deck contains clippings and debris 5 The spark plug is pitted fouled or the gap is incorrect 6 The engine oil level is low or the oil is dirty 1 Drain and fill the fuel tank with fresh gasoline 2 Clean the fuel cap vent hole or replace the fuel cap 3 Clean the air filter pre cleaner and or replace t...

Page 29: ...contains clippings and debris 1 Place all four wheels at the same height 2 Sharpen and balance the blade 3 Change the mowing pattern 4 Clean the underside of the lawn mower deck Discharge chute plugs 1 The throttle lever is not in the Fast position 2 The cutting height is too low 3 You are mowing too fast 4 The grass is wet 5 The underside of the lawn mower deck contains clippings and debris 1 Mov...

Page 30: ...ales receipt to the Exmark Service Dealer If for any reason you are dissatisfied with the Service Dealer s analysis or with the assistance provided contact us at Exmark Customer Service Department The Exmark Warranty Company 2101 Ashland Avenue Beatrice NE 68310 402 223 6375 or service exmark com Owner s Responsibilities The Exmark turf equipment including any defective part must be returned to an...

Page 31: ...Date Description Work Done Service Done By SERVICE RECORD ...

Page 32: ...SS CATCHER SELF STEERING SULKY MICRO MULCH ACCESSORY CALIFORNIA Proposition 65 Warning The engine exhaust from this product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Warning 2004 EXMARK MFG CO INC INDUSTRIAL PARK BOX 808 BEATRICE NE 68310 ALL RIGHTS RESERVED FORM NO 3350 478 402 223 6300 FAX 402 223 5489 PRINTED IN U S A ...

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