Troubleshooting
412
MAX-800 Series
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, and for a list of other
worldwide locations, visit the EXFO Web site at www.exfo.com.
If you have comments or suggestions about this user documentation, you
can send them to [email protected].
To accelerate the process, please have information such as the name and
the serial number (see the product identification label), as well as a
description of your problem, close at hand.
Transportation
Maintain a temperature range within specifications when transporting the
unit. Transportation damage can occur from improper handling. The
following steps are recommended to minimize the possibility of damage:
Pack the unit in its original packing material when shipping.
Avoid high humidity or large temperature fluctuations.
Keep the unit out of direct sunlight.
Avoid unnecessary shocks and vibrations.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
Summary of Contents for MAX-800 Series
Page 1: ...www EXFO com User Guide MAX 800 Series MaxTester Application ETHERNET AND TRANSPORT TESTER...
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Page 43: ...Test Setup Test Applications MaxTester 35 SONET SDH BERT For SDH BERT...
Page 48: ...Test Setup Test Applications 40 MAX 800 Series SONET SDH DSn PDH BERT For SDH...
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Page 473: ...Glossary MaxTester 465 SONET DSn SDH PDH The GUI Grid indicates the TUG 2 x and TUG 3 x values...
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Page 494: ...0 5 1 5 48 5 0 176 W d y K y K D...