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TROUBLESHOOTING
SYMPTOM
CAUSE
No Heat / No operation
indicator
Check that power is connected and switched on
Heater smells when first
used.
This is caused by oil or dust left over from the
manufacturing process and will stop after a short
time
Faint smell for short
periods after turning on
the heater
This is normal and should stop after a short time
Heater smells when
turned on after periods of
no use
Build-up of debris and dust on the heater, Switch
the heater off and allow it to cool down and then
clean
Clinking noises when
heater is turned on and
after being turned off
This is expansion and contraction noises of the
heaters metal components and is normal
Poor heating
performance
Exposure to extreme ambient conditions such as
high winds / excessively cold temperatures can
lower the heating performance of an outdoor
installation
Unit is not installed in correct position, possibly too
high or heater is too small for recommended area.
