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Remote Support
Remote support connections are used by exaSound technical personnel for troubleshooting and
collecting error logs and performance data. Remote connection is possible only when it is initiated by
the Gamma Music Server owner by pressing the
Start/Stop
button on the
Remote Support
tab.
Establishing the connection may take up to 10 seconds.
Please email the displayed Support ID to the exaSound support representative. It is used to identity
your Gamma Music Server on the support network.
Dashboard for Volume Control and Input Selection
The Dashboard window is used for volume control, volume trimming and input selection.
The volume control feature on the web interface is available only if a DAC is attached to the Gamma
Music Server via USB. In this configuration the Gamma Server provides also the functionality of network
player.
Here is a view of the Dashboard page for stereo DACs.
