Exabyte EXB-8205, Maintenance Manual, Page: 15 / 101

Troubleshooting the CTS
To determine which maintenance procedures you need to perform on
your CTS, follow the steps in this section.
Static protection requirements for the troubleshooting
environment
The troubleshooting environment for the CTS must be free of
conditions that could cause electrostatic discharge (ESD). To ensure
that the environment is as free from ESD as possible, follow these
static protection guidelines when performing troubleshooting
procedures on the CTS:
Ensure that the power supply connected to the CTS is properly
grounded.
Ensure that the personal computer used for EXPERT and Monitor
software and for the SCSI bus is properly grounded.
CAUTION
Failure to use these static protection methods may cause
severe damage to the CTS.
Tools required for troubleshooting
When performing troubleshooting procedures on the CTS, you need
the following equipment:
EXABYTE EXPERT software (version 6.70 or later), EXPERT
User’s Guide for the 8mm Cartridge Tape Subsystem, and equipment
required to run EXPERT. EXPERT tests are designed to evaluate
the performance of the CTS during specific types of operations.
CTS Monitor software (version 12.54 or later), CTS Monitor User’s
Guide for the 8mm Cartridge Tape Subsystem, and equipment
required to run Monitor. CTS Monitor allows you to test CTS
firmware and drivers, perform diagnostic dumps, analyze CTS
performance, issue servo commands, and upgrade firmware.
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1 Before You Begin