Ex-Sight.Com – ‘Oz-Lehava’
Page 64
7
Trouble Shooting
Issue
Cause
How to fix
“Error: PTZ Request
Timeout”
can’t get motorized
PTZ response
1.
Set higher value for ‘Eysec Response
Timeout’.
2.
Check IP number in ‘IP Address in the
PTZ Device’
3.
Check port number in ‘’PTZ Com Port’.
4.
Check physical motorized PTZ network
connections.
“Error: Thermal Request
Timeout”
can’t get thermal
camera response
1.
Set higher value for ‘Eysec Response
Timeout’.
2.
Check IP address in ‘IP Address in the
PTZ Device’
3.
Check port number in ‘’EyeSec
Communication Port’.
4.
Check physical thermal camera
network connections.
“Error:Timer too fast”
‘Stop Verification
time interval’ value
is too low
1.
Set higher value for ‘Stop Verification
time interval’.
False alarms
The camera isn’t
steady
1.
Set higher value for ‘Stabilization
interval’.
2.
Stabilize the camera physically.
PTZ new locations aren’t
showmen on PTZ Control
Panel
VideoTech switches
are configured as
‘One way’ mode
1.
Switches 9 and 10 in VideoTech should
be ‘On’ (up) for ‘Two ways’ mode
Camera’s manual PTZ
control doesn’t work
Camera network
connection issue or
‘OZ-LEHAVA’ is
enabled
1.
Insure ‘OZ-LEHAVA’ is disabled.
2.
Check camera network connection.
Summary of Contents for OZ-LEHAVA
Page 1: ...Ex Sight Com Oz Lehava Page 1 Ex Sight Com OZ LEHAVA User Manual Last Update 27 10 2013...
Page 9: ...Ex Sight Com Oz Lehava Page 9 3 Technical Specifications 3 1 Fire Detection Range...
Page 10: ...Ex Sight Com Oz Lehava Page 10 3 2 OZ LEHAVA Motorized Camera Scheme...
Page 13: ...Ex Sight Com Oz Lehava Page 13 4 2 Encoder Configuration 4 2 1 Set Device Heartbeat...
Page 14: ...Ex Sight Com Oz Lehava Page 14 Set Device Heartbeat continue...
Page 15: ...Ex Sight Com Oz Lehava Page 15 4 2 2 Set output image size 640X480 VGA...
Page 16: ...Ex Sight Com Oz Lehava Page 16 4 2 3 Set UART1...
Page 17: ...Ex Sight Com Oz Lehava Page 17 4 2 4 Set UART2...
Page 20: ...Ex Sight Com Oz Lehava Page 20...
Page 22: ...Ex Sight Com Oz Lehava Page 22...
Page 24: ...Ex Sight Com Oz Lehava Page 24...
Page 26: ...Ex Sight Com Oz Lehava Page 26...