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Rectifying faults 

Checklist for rectifying faults 

 

099-005670-EW501 

7.03.2022

 

53

 

 

Warning 

Potential cause / remedy 

20 

Coolant temperature warning  Check coolant level and top up if necessary. 

21 

Excess temperature 2 

reserved 

22 

Excess temperature 3 

reserved 

23 

Excess temperature 4 

reserved 

24 

Coolant flow warning 

Check coolant supply. 

Check coolant level and top up if necessary. 

Check flow and switching thresholds. 

[2]

 

25 

Flow 2 

reserved 

26 

Flow 3 

reserved 

27 

Flow 4 

reserved 

28 

Wire stock warning 

Check wire feeding. 

29 

Low wire 2 

reserved 

30 

Low wire 3 

reserved 

31 

Low wire 4 

reserved 

32 

Tacho error 

Fault of wire feeder - permanent overload of the wire drive. 

33 

Excess current on the wire feed 

motor 

Excess current detected on wire feed motor. 

34 

JOB unknown 

JOB selection was not carried out because the JOB number is 

unknown. 

35 

Excess current on the wire feed 

motor slave 

Excess current detected on wire feed motor slave (push/push 

system or intermediate drive). 

36 

Slave tacho error 

Fault of wire feeder - permanent overload of the wire drive 

(push/push system or intermediate drive). 

37 

FAST bus failure 

Wire feeder not connected (reset by actuating the automatic cir-

cuit-breaker of the wire feed motor). 

38 

Incomplete component infor-

mation 

Check the XNET component management. 

39 

Mains half-wave failure 

Check supply voltage. 

40 

Weak power grid 

Check supply voltage. 

41 

Cooling unit not recognised 

Check the cooling unit connection. 

47 

Battery (remote control, type 

BT) 

Battery level is low (replace battery) 

 

[1]

  only for the  XQ machine series 

[2] 

See technical data for values and other switching thresholds

 > see 8.3 chapter

 

7.3  Checklist for rectifying faults 

The correct machine equipment for the material and process gas in use is a fundamental 

requirement for perfect operation! 

 

Legend 

Symbol 

Description 

 

 

Fault/Cause 

 

 

Remedy 

 

 

Mains fuse triggers 

 Mains fuse triggers - unsuitable mains fuse 

 

Set up recommended mains fuse

 > see 8.3 chapter

 

Summary of Contents for Tetrix XQ 350 puls DC

Page 1: ...Operating instructions EN Power source Tetrix XQ 350 puls DC Tetrix XQ 400 puls DC Tetrix XQ 500 puls DC Tetrix XQ 600 puls DC 099 005670 EW501 Observe additional system documents 7 03 2022...

Page 2: ...to the operation of this equipment is restricted solely to the function of the equipment No other form of liability regardless of type shall be accepted This exclusion of liability shall be deemed ac...

Page 3: ...onal characteristics 22 5 1 6 2 Permitted torch coolant 22 5 1 6 3 Maximal hose package length 23 5 1 6 4 Adding coolant 24 5 1 7 Notes on the installation of welding current leads 25 5 1 8 Stray weld...

Page 4: ...ults 53 7 4 Vent coolant circuit 55 7 5 Fixing the pump shaft coolant circuit 56 8 Technical data 57 8 1 Dimensions and weighte 57 8 2 Welding torch cooling system 57 8 3 Performance data 58 8 3 1 Tet...

Page 5: ...Contents Notes on using these operating instructions 099 005670 EW501 7 03 2022 5...

Page 6: ...and even fatal injuries Safety notes include the WARNING keyword in the heading with a general warning sym bol The hazard is also highlighted using a symbol in the page margin CAUTION Working or oper...

Page 7: ...tch off machine Release Switch on machine Press and hold Switch Incorrect Invalid Turn Correct Valid Numerical value adjustable Input Signal light lights up in green Navigation Signal light flashes gr...

Page 8: ...cal specialist may interconnect the sources as per standard IEC 60974 9 2010 Installa tion and use and German Accident Prevention Regulation BVG D1 formerly VBG 15 or country specific regulations Befo...

Page 9: ...temperatures of 100 C or higher and arcing and work on live components Hearing protection against harming noise Explosion risk Apparently harmless substances in closed containers may generate excessiv...

Page 10: ...specified in the standard The user is responsible for any interference caused by welding In order to evaluate any possible problems with electromagnetic compatibility in the surrounding area the user...

Page 11: ...placement parts etc from our range of products Only insert and lock accessory components into the relevant connection socket when the ma chine is switched off Requirements for connection to the public...

Page 12: ...n or connection points can heat up significantly during operation water cooled version When opening the coolant circuit escaping coolant may cause scalding Open the coolant circuit only when the power...

Page 13: ...onformity This product corresponds in its design and construction to the EU directives listed in the decla ration The product comes with a relevant declaration of conformity in the original The manufa...

Page 14: ...n and valid only in combination with all other parts of these instructions Read and observe the operating instructions for all system components especially the safety instructions The illustration sho...

Page 15: ...ion stages of the device series XQ Type Figure Transport properties Torch cooling Wheel kit narrow track wit hout cylinder bracket Pallet bottom without cylinder bracket Wheel kit single cylinder bra...

Page 16: ...Machine description quick overview Front view side view from the right 16 099 005670 EW501 7 03 2022 4 2 Front view side view from the right Figure 4 2...

Page 17: ...irt filter can be retrofitted 13 Wheels fixed castors 14 Lifting lug see 5 1 1 chapter 15 Intermediate hose package strain relief 16 Aluminium extrusion profile flexFit Individual mounting option for...

Page 18: ...Machine description quick overview Rear view side view from left 18 099 005670 EW501 7 03 2022 4 3 Rear view side view from left Figure 4 3...

Page 19: ...Service opening for coolant pump see 7 5 chapter 11 Lifting lug see 5 1 1 chapter 12 Wheels fixed castors 13 Wheels guide castors 14 Lifting lug see 5 1 1 chapter 15 Carrying handle 16 Connection soc...

Page 20: ...severely injured by falling machines or mount on components Simultaneous lifting of system components such as power source wire feeder or cooling unit without suitable crane components is not allowed...

Page 21: ...observe maintenance intervals see 6 3 chapter Avoid large amounts of smoke steam oily fumes grinding dust and corrosive ambient air In operation Temperature range of the ambient air 25 C to 40 C 13 F...

Page 22: ...as the coolant pump welding torch and hose packages Only use the coolants described in these instructions for the specified ambient conditions temperature range see 5 1 6 2 chapter Do not mix coolants...

Page 23: ...on is to be ensured taking into account the max delivery height Pump Pmax 3 5 bar 0 35 MPa Power source Hose package Wire feeder miniDrive Welding torch Max Compact 25 m 82 ft 5 m 16 ft 30 m 98 ft 20...

Page 24: ...less coolant in the coolant tank than the minimum required you may need to vent the coolant circuit In this case the welding machine will automatically shut down the coolant pump and signal an error s...

Page 25: ...th HF igniter TIG for as long as pos sible in parallel with a distance of 20 cm to avoid HF sparkover Always keep a distance of at least 20 cm to leads of other power sources to avoid interferences Al...

Page 26: ...oper mains connection An improper mains connection can cause injuries or damage property The connection mains plug or cable the repair or voltage adjustment of the device must be carried out by a qual...

Page 27: ...marked on the rating plate and the label on the mains connection cable by a marking If the marked mains voltage range coincides with the supply voltage further commissioning may take place If the spe...

Page 28: ...p Reconnect operating voltage plug printed circuit board VB xx0 to the corresponding voltage range of the supply voltage 380V 400V ex works Hook housing cover from above into the aluminium continuous...

Page 29: ...ces This time can take from several seconds to several minutes e g for the system components interconnected for the first time During this start phase the system components will display the controller...

Page 30: ...ion 30 099 005670 EW501 7 03 2022 5 1 11 Protective flap welding machine control Figure 5 10 Open the protective cap Apply slight pressure on the left connecting bridge figure until the flap s fasteni...

Page 31: ...urrent Workpiece lead connection 9 Workpiece Remove yellow protective cap on G connecting nipple Insert the welding current plug on the welding torch into the welding current connection socket and loc...

Page 32: ...d insufficient securing of shielding gas cylinders can cause serious injuries Observe the instructions from the gas manufacturer and any relevant re gulations concerning the use of compressed air Lift...

Page 33: ...ght 5 2 2 3 Gas test setting the shielding gas volume If the shielding gas setting is too low or too high this can introduce air to the weld pool and may cause pores to form Adjust the shielding gas q...

Page 34: ...ion socket welding current 2 Workpiece 3 Connection socket welding current 4 Electrode holder Insert the electrode holder plug and workpiece lead into the welding current socket depending on ap plicat...

Page 35: ...l ignore the external interrupt equipment and will not shut down Remove jumper 1 on the corresponding control board to be done only by qualified service personnel Pin Signal form Designation Drawing A...

Page 36: ...max J U Output Reference potential 0 V K Output Power supply 15 V max 75 mA R Input Welding current start stop M N Input Control voltage specification activation To activate the external control volta...

Page 37: ...5 7 Network connection This accessory component is only available as a factory fit option The network connection allows the integration of the product into an existing network and exchanging data usi...

Page 38: ...the machine with respect to all servicing matters Any return deliveries in the case of warranty claims can be made via your specialised dealer only Only use original spare parts to replace any part Wh...

Page 39: ...packages for damage or leaks Checking the welding system for damage to the housing Transport elements strap lifting eyes handle wheels parking brake corresponding safety elements if necessary fuse ca...

Page 40: ...pressed air depending on the level of soiling Figure 6 1 Two dirt filters option for retrofitting can be installed on the machine One at the air inlet of the power unit inverter and one at the air inl...

Page 41: ...ne and disconnect the mains plug Position a suitable collecting container under the drain plug of the coolant tank Unscrew the drain plug of the coolant tank remove the tank cap to ventilate Figure 6...

Page 42: ...7 03 2022 Figure 6 5 Insert the cleaned filter screen into the filler neck and screw the drain plug with seal back into the tank Fill the tank with original EWM coolant up to the maximum level After f...

Page 43: ...nel Remove the side panel from the system lift up and sidewards Use only compressed air free of water and oil Do not blow on electronic components directly The ma chine fans may over rev due to the co...

Page 44: ...o not blow on electronic components directly The ma chine fans may over rev due to the compressed air and thus become damaged Therefore use a screwdriver to block the machine fan mechanically Figure 6...

Page 45: ...tem separate from unsorted municipal waste The public waste management utilities communities have created collection points at which used equipment from private households can be disposed of free of...

Page 46: ...fault number see table In the case of an error the power unit shuts down Document machine errors and inform service staff as necessary If multiple errors occur these are displayed in succession Reset...

Page 47: ...ss Operation with a gas cooled welding torch Deactivate the torch cooling Connect the coolant feed and return with a hose bridge Error 8 Shielding gas error Category A B No shielding gas Check the shi...

Page 48: ...shielding gas Check the shielding gas supply The pre pressure is too low Remove kinks in the hose package nominal value 4 6 bar pre pressure Error 19 Shielding gas error Category B No shielding gas C...

Page 49: ...No shielding gas Check the shielding gas supply The pre pressure is too low Remove kinks in the hose package nominal value 4 6 bar pre pressure Error 26 Excess temperature of the pilot arc module Cate...

Page 50: ...ssion Error 48 Ignition error Category B No ignition at process start automated machines Check the wire feeding Check the load cable connections in the welding circuit Clean corroded surfaces on the w...

Page 51: ...wire feeder slave drive Check the connections connectors lines Permanent overload of the wire drive slave drive Do not lay the liner in tight radii Check the liner for smooth movement Error 58 Short...

Page 52: ...gas supply 5 Coolant flow Check min flow rate 2 6 Wire reserve Only a small amount of wire is left on the spool 7 CAN bus failure Wire feeder not connected automatic circuit breaker of wire feed motor...

Page 53: ...otor slave Excess current detected on wire feed motor slave push push system or intermediate drive 36 Slave tacho error Fault of wire feeder permanent overload of the wire drive push push system or in...

Page 54: ...type Select HF start Depending on the machine the setting is defined by the change over switch for ignition types or the parameter in one of the machine menus see the Con trol operating instructions...

Page 55: ...with a suitable tool connection open To vent the cooling system always use the blue coolant connection which is located as deep as possible inside the system close to the coolant tank Figure 7 2 Posi...

Page 56: ...g order Figure 7 3 Switch off machine at the main switch Disconnect mains plug Insert a plain slot screwdriver with a maximum tip width of 6 5 mm through the maintenance opening and place in the centr...

Page 57: ...9 1 All weights refer to 5 m 16 4 ft machine versions Mains connection cable For versions with longer mains connection cables the weights increase 10 m 32 8 ft 2 5 kg 5 5 lb 15 m 49 2 ft 5 0 kg 11 0 l...

Page 58: ...assification Residual current circuit breaker IP 23 Type B recommended Noise level 6 70 dB A Ambient temperature 7 25 C to 40 C Machine cooling Torch cooling Fan AF gas or water Mains connection cable...

Page 59: ...cation Residual current circuit breaker IP 23 Type B recommended Noise level 6 70 dB A Ambient temperature 7 25 C to 40 C Machine cooling Torch cooling Fan AF gas or water Mains connection cable H07RN...

Page 60: ...cation Residual current circuit breaker IP 23 Type B recommended Noise level 6 70 dB A Ambient temperature 7 25 C to 40 C Machine cooling Torch cooling Fan AF gas or water Mains connection cable H07RN...

Page 61: ...ssification Residual current circuit breaker IP 23 Type B recommended Noise level 6 70 dB A Ambient temperature 7 25 C to 40 C Machine cooling Torch cooling Fan AF gas or water Mains connection cable...

Page 62: ...20 C 200 l 094 006256 00001 TYP1 Frost protection tester 094 014499 00000 9 2 Remote controls and accessories Type Designation Item no RT1 19POL Remote control current 090 008097 00000 RTG1 19POL 5m R...

Page 63: ...00000 ON Water Filter K 06 Optional water filter 092 004051 00000 ON RPH TIG F 06 Holder for TIG welding rods for mounting on flexFit casing system 092 004388 00000 9 4 General accessories Type Design...

Page 64: ...ndix Searching for a dealer 64 099 005670 EW501 7 03 2022 10 Appendix 10 1 Searching for a dealer Sales service partners www ewm group com en specialist dealers More than 400 EWM sales partners worldw...

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