10
CLEANIN
G AND MAINTEN
AN
CE & TR
OUBLESHOO
TIN
G
• Cleaning and maintenance operations should be carried out with the appliance
disconnected from the power supply
• The machine should be allowed to completely cool down before it is stored away
or cleaned
• Clean the machine and its accessories with a slightly damp cloth only.
• Never use a cleaning product or detergent
• To ensure that your machine operates correctly over a long period, rinse out the
water tank once a month to remove lime-scale deposits. A vinegar solution or a
descale solution can be used to clean inside the water tank
• There are no customer service parts to the boiler unit, all repairs must be carried
out by a qualified person
TROUBLESHOOTING
If you experience difficulties with the appliance, please check the suggestions below
before contacting customer services on 01473 271272:
PROBLEM
POSSIBLE SOLUTION
Water comes out of the Nozzle
The Steam Cleaner creates a large amount
of steam. This may condense as water or
water droplets in the Steam Hose and can be
expelled when used after a period of cooling.
This is normal and not a cause for concern.
No Steam comes out
Check that the hose has not become kinked
or blocked- Also check the power supply and
water level.
I can’t get the Pressure Cap off
Make sure that you have fully de-pressurized
the Boiler. See the section refilling the water
tank.
Steam flow is erratic; sometimes it
works well, other times it does not
If you have not used distilled or deionized
water, you may have a small blockage inside
your Steam Cleaner. Try descaling your unit.
Check all attachments are fitted correctly.
I live in a hard water area, my
Steam Cleaner does not work as
well
Empty the machine after use. In hard water
areas your Steam Cleaner may benefit from
occasional descaling. This can be done by
using a kettle descale solution.
You can also use distilled or deionized water to
extend the life of the product.
