21
Trouble Shooting
1. The soundbar does not power on.
- Check if you have plugged the power supply into a wall outlet
- Check all cables to the power supply and ensure that they are connected from the wall outlet
to the soundbar correctly.
- Check the rear panel power switch is in the
on
position.
2. The subwoofer does not power on.
- Check if the subwoofer is plugged into a wall outlet.
- Check if the rear panel power switch is in the
on
position.
3. Wireless subwoofer is not working.
- Check if the wireless subwoofer is powered.
- Check if the wireless indicator on the control panel is blinking.
- If control panel is flashing, try to move the subwoofer closer to the soundbar and press
pairing button on both the soundbar and the subwoofer.
4. The Sound Distorts When Using The Analogue RCA Input.
Some audio devices set the audio output level higher than the recommended standard. In
most cases, this happens when the source device has built-in volume adjustment. If you turn
the volume level too high, it may cause the soundbar to distort. To solve this issue, you need
to lower the volume level of the audio source and control the volume through the soundbar's
remote control.
5. Not Able To Pair With A Bluetooth Device.
The Soundbar Bluetooth device is only capable of pairing with one device at a time. It will
automatically reconnect to a Bluetooth device that has previously been paired to it. In this
case, you may find that you are not able to pair with the Soundbar by Bluetooth. Check if the
Bluetooth indicator on the control panel flashes twice every 3 seconds. If it does, the the
Bluetooth is paired to another device.
To pair with a new device, please refer to Connecting to new Bluetooth device on page 15.
