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User Guide For: Polycom 450 

 

 

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1. The Basics ................................................................................................. 1

 

1.1 Making Calls ......................................................................................... 1

 

1.2 Answering Call to Your Direct Line ........................................................... 2

 

1.3 Calls on/Off Hold ................................................................................... 2

 

1.4 Managing Two (or More) Calls ................................................................. 2

 

1.5 Transferring Calls .................................................................................. 2

 

1.6 Conference Calling ................................................................................. 3

 

2. Productivity Items ...................................................................................... 4

 

2.1 Using Call Logs ..................................................................................... 4

 

2.2 Using The Contact Directory .................................................................... 4

 

2.3 Joining 2 Independent Calls .................................................................... 4

 

2.4 Forwarding A Ringing Call To Your Voicemail ............................................. 4

 

2.5 Forwarding All Incoming Calls ................................................................. 4

 

2.6 UnForwarding Incoming Calls .................................................................. 5

 

2.7 Silencing/Unsilencing Phone Ringer .......................................................... 5

 

3. System Items ............................................................................................ 5

 

3.1 Answering Incoming Calls To Alternative Extensions On Your Phone ............. 5

 

3.2 Answering Calls At Another Phone From Your Own ..................................... 5

 

3.3 Answering Calls Within Your Group .......................................................... 5

 

3.4 Parking A Call ....................................................................................... 5

 

3.5 Retrieving A Parked Call ......................................................................... 6

 

3.6 To Page overhead (if office is equipped) ................................................... 6

 

3.7 To Intercom Another User ...................................................................... 6

 

4. General Items ............................................................................................ 6

 

4.1 Adjusting Contrast and Ringer ................................................................. 6

 

 

 

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1.1

 

M

AKING 

C

ALLS

 

To initiate a call either: (1) enter number on key pad (2) lift handset, (3) press a line 

key, (4) press hand’s free button or (5) press headset key  

 

Internal – Dial 4 digit extension followed by Dial button or “#” 

 

External - Dial 7 digit (within area code) or 10 digit number followed by Dial 
soft key or “#” 

Note – Alternative call execution methods include: pressing using speed dials, 

directory options and/or call logs. 
 

** - Helpful Tips - ** 

 

A timer exists which will automatically process a call if a 3 second pause in 

dialing is ever detected 

 

To clear/re-type an entry one character at a time, while entering numbers or 

letters use the “<<” soft key when present 

 

To move forward or backward while entering numbers or letters use the 
navigation arrows 

Summary of Contents for Polycom 450

Page 1: ... Your Group 5 3 4 Parking A Call 5 3 5 Retrieving A Parked Call 6 3 6 To Page overhead if office is equipped 6 3 7 To Intercom Another User 6 4 General Items 6 4 1 Adjusting Contrast and Ringer 6 1 1 T Th he e B Ba as si ic cs s 1 1 MAKING CALLS To initiate a call either 1 enter number on key pad 2 lift handset 3 press a line key 4 press hand s free button or 5 press headset key Internal Dial 4 di...

Page 2: ... the Answer soft key will appear with which to answer the new incoming call To return to original call press the line key of that call 1 4 2 Placing An Additional Call Press a line key that is not in use The current call in process will automatically go on hold Follow new call instructions noted in 1 1 To move between the calls press the line key of the desired call the line you are exiting will a...

Page 3: ... again to bridge all 4 parties together To end a call simply hang up Note Participants of a 3 party conference call will remain connected after initiator hang up Participants of a 4 party call are disconnected after initiator hang up 1 6 2 Managing a call in progress Press the Manage soft key Use the up and down arrows to navigate through list of call participants At anytime during the call press ...

Page 4: ...arrows to scroll through contacts or press search soft key to type in letters to find matches Once you have highlighted the desired party press the appropriate soft key to dial or edit the details of the contact If adding a new contact press the Add soft key and enter First Name Last Name and Contact which is the 10 digit phone number Note Use the 1 A a soft key to change letter number types durin...

Page 5: ...correlates with the ringing line to answer the call OR press the Answer soft key 3 2 ANSWERING CALLS AT ANOTHER PHONE FROM YOUR OWN While call is ringing at alternate location that you desire to answer Press Extn Ans soft key Extension will display Enter the 4 digit extension that you wish to answer Press Enter soft key You will be connected to the caller 3 3 ANSWERING CALLS WITHIN YOUR GROUP Requ...

Page 6: ... line is answered 3 7 TO INTERCOM ANOTHER USER Requires proper user privileges and or administrative configuration Press More soft key Press More soft key a second time Press Intercom soft key Extension will display Enter the desired 4 digit extension to intercom Press Enter soft key A tone will play for both you and the destination party to indicate the intercom call is active Note If the destina...

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