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Installation

PLEASE NOTE 

The appliance must not suck in air or be operated without water flow. DANGER OF DESTRUCTION

In order to avoid flow losses, only choose hoses with a large diameter and the hose length as short as possible. We recommend an 

inlet hose with a diameter of 40 mm.  Cut the stepped hose tale at the notch intended especially for this.

Place the pump on a firm subsurface in a horizontal and safe position. Uninstall the pump in case of frost. The pump must be at least 25cm 

under the water so that it does not suck in air.  

Initial operation

PLEASE NOTE 

Hazardous electric voltage. Possible consequences: death or serious injuries (see safety information)

Only operate the pump if nobody is in the water. Always remove the mains plugs on all appliances in the pond before putting your hand 

into the water

The pump switches on automatically when power is connected.

Remove the mains plug to shut down the pump.

Cleaning / maintenance

PLEASE NOTE 

Hazardous electric voltage. Possible consequences: death or serious injuries (see safety information) Always remove the mains 

plug before cleaning or carrying out maintenance work on the pump. Always remove the mains plugs on all appliances in the pond before putting 

your hand into the water.

The maintenance intervals depend on the degree of pond water contamination and/or water hardness. At the beginning check the function and 

contamination of the pump/rotor/rotor compartment every day. Later on, choose the time intervals accordingly.

We recommend maintenance and cleaning on a regular basis in order to ensure long-term flawless operation and to extend the service life of your pump. 

Dismantle the pump according to the disassembly drawings.  Clean all parts under running water using a soft, lint-free cloth (e.g. leather). Check all 

parts for damage and replace them if necessary. 

In the event that the rotor or the rotor compartment is affected by calcium or limescale deposits, use diluted acetic acid to dissolve the 

limescale. The time involved depends on the degree of calcination. To clean further, remove the rotor (Disassembly / Assembly) and clean the 

entire unit completely using fresh water and a soft, lint-free cloth (e.g. leather). The pump can be re-assembled in the reverse order once cleaning has 

been completed.

Disassembly / Assembly

1.

Please observe the safety information. Disconnect pump from the mains.

2.

Take the pump out of the water and open the housing by loosening the four stainless steel screws on the base of the housing using 

the Allen key included in the scope of delivery

3.

Remove the pump and clean the housing 

4.

Use the Allen key supplied with the delivery to loosen the 4 stainless steel screws on the front of the pump cover. Lift off the pump 

cover and remove the rotor. 

5.

The pump can be re-assembled in reverse order after cleaning/maintenance has been completed.

PLEASE NOTE: 

Always remove the mains plug before cleaning or carrying out maintenance work on the pump. Always remove the mains plugs 

on all appliances in the pond before putting your hand into the water.

Troubleshooting:

Is the pump getting enough water?

Is the pond filter blocked?

Are hoses or nozzles blocked?

Has the pump rotor seized up (cleaning according to instructions)?

Has the pump cooled down?

Once you have remedied the problems, the pump can be put back into operation again.

Breakdowns

Cause

Remedy

Pump not running

No power supply

Residual current circuit breaker triggered

Pump rotor assembly jammed 

The thermal overload has tripped

Check power supply

Check fuse box, RCD and wiring

Remedy blockage or clean pump. 

See Instructions

Pump not conveying at all or 

only small quantity

Pump not deep enough under water

Inlet blocked

Air in the system

Hose buckled

Excessive flow resistance

Check pump water-level

Check feed line, clean

Check feed line

Check hose

Reduce/check hose length and use larger diameter hose

Storing in winter

As this pump range is fitted with a high-quality ceramic shaft, it has to be uninstalled in case of frost. Clean the pump thoroughly and store it in a frost-

free place (at room temperature) in a container filled with water.

Disposal

Please dispose of the pump in accordance with the national regulations. Please consult your specialist dealer in this respect.

Warranty

As long as the Perfect Pump has been used properly as a pond pump, fitted and handled correctly and, as we see it, has not been vandalised, we 

provide a 5 year warranty as from purchase of the pump. Please keep the sales receipt, as this is proof for the warranty. At the same time, the at-

tached warranty card should be completed by the dealer following purchase of the pump. Please keep this together with the sales receipt.   

Damages due to faulty storage or installation and damages due to limescale are excluded from liability. Liability claims are restricted exclusively to 

the repair or replacement of a faulty pump. The warranty cannot be transferred to third parties. Statutory customer protection rights are not affected 

by this.

Unique Koi e.K. - Rauhe Straße 36 - 46459 Rees – Germany – www.uniquekoi.de

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