EVOHEAT Pump Warranty
1. The titanium heat exchanger tubing is guaranteed against corrosion for a period of twenty five
(25) years from the date of purchase when used with chlorine, salt, bromine or sea water.
(*25 year
warranty on the titanium heat exchanger is valid for Evo heat pumps purchased post 15.05.2018. If purchased prior
please refer to your original operating manual for warranty details).
2. The compressor is guaranteed for three (3) years from the date of purchase.
3. All other parts are guaranteed for two (2) years from the date of purchase.
4. This warranty covers all labour for twelve (12) months from the date of purchase.
5. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect,
accidental damage, improper voltage, vermin infestation, incompetent installation, any fault not
attributable to faulty manufacture or parts, any modifications which affect the reliability or
performance of the unit.
6. This warranty does not cover the following:
a. Natural Disasters (hail, lightening, flood, fire etc.)
b. Rust or damage to paintwork caused by a corrosive atmosphere
c. When serviced by an unauthorized person without the permission of Evo Industries
d. When a unit is installed by an unqualified person
e. Where a unit is incorrectly installed
f. When failure occurs due to improper or faulty installation
g. Failure due to improper maintenance (refer Operating Instructions)
h. ‘No Fault Found’ service calls where the perceived problem is explained within the
Operation Instructions
i. Costs associated with delivery, handling, freighting, or damage to the product in transit.
7. If warranty service is required you should:
a. contact Evo Industries Australia on 1300 85 99 33 or via our Contact page on our web site
b. provide a copy of your receipt as proof of purchase
c. have completed the online warranty registration or provide a completed warranty card.
8. Home service is available within the normal operating area of your Evo Industries authorized
Service Centre. Service outside this area will incur a traveling fee. Unless otherwise specified to the
purchaser, the benefits conferred by this express warranty and additional to all other conditions,
warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar
consumer protection provisions contained in legislation of the States and Territories and all other
obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein
shall restrict or modify such rights, remedies, obligations or liabilities
