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EVOHEAT Pump Warranty
1.
The titanium heat exchanger tubing is guaranteed against corrosion for a period of
t
wenty five
(25) years from the date of purchase when used with chlorine, salt, bromine or sea water.
(*25 year warranty on the titanium heat exchanger is valid for Evo heat pumps purchased post
15.05.2018. If purchased prior please refer to your original operating manual for warranty details).
2.
The compressor is guaranteed for five (5) years from the date of purchase.
3.
All other parts are guaranteed for two (2) years from the date of purchase.
4.
This warranty covers all labour for twelve (12) months from the date of purchase.
Force 5
requires transport back to Evo Industries.
5.
This warranty excludes any defect or injury caused by or resulting from misuse, abuse,
neglect,
accidental damage, improper voltage, vermin infestation, incompetent
installation, any fault not
attributable to faulty manufacture or parts, any modifications
which affect the reliability or
performance of the unit.
6.
This warranty does not cover the following:
a.
Natural Disasters (hail, lightening, flood, fire etc.)
b.
Rust or damage to paintwork caused by a corrosive atmosphere
c.
When serviced by an unauthorized person without the permission of
Evo Industries Australia
d.
When a unit is installed by an unqualified person
e.
Where a unit is incorrectly installed
f.
When failure occurs due to improper or faulty installation
g.
Failure due to improper maintenance (refer Operating Instructions)
h.
‘No Fault Found’ service calls where the perceived problem is explained
within the operation
instructions
i.
Costs associated with delivery, handling, freighting, or damage to the product in transit
7. If warranty service is required you should:
a. contact Evo Industries Australia on 1300 85 99 33 or via our Contact Us page
on our web site
b. provide a copy of your receipt as proof of purchase
c. have completed the online warranty registration or provide a completed
warranty card.
8. Home service is available within the normal operating area of your Evo Industries
authorized Service Centre. Service outside this area will incur a travelling fee.
Unless otherwise specified to the purchaser, the benefits conferred by this express warranty
and additional to all other conditions, warranties, rights and remedies expressed or implied
by the Trade Practices Act 1974 and similar consumer protection provisions contained in
legislation of the States and Territories and all other obligations and liabilities on the part of
the manufacturer or supplier and nothing contained herein shall restrict or modify such rights,
remedies, obligations or liabilities.
Warranty Registration
To register your Warranty, please enter the following details or go online at
https://evoheat.com.au/warranty-registration/
to register directly at our website. Fields with a
star (*) must be filled in before continuing. For information about what Evo Industries
Australia will do with your personal details, please refer to our Privacy Disclaimer.
Family Name: *
Given Name: *
Preferred Title: *
Age Group: *
18-24
25-34
35-44
45-54
55-64
64+
Street Address: *
Suburb: *
Postcode: *
State: *
Email: *
Please tell us about which EvoHeat product you bought, who you bought it from and what
you will be using it for.
Product & Model: *
Serial Number:
Authorised Installer:
Date Purchased: *
Date Installed:
Receipt Number: *
Company you bought it from: *
Did you purchase the item when you purchased your pool?:
If you purchased it after the pool, how many years did you wait?:
What size is your pool or spa?:
Why did you choose an EVOHEAT product?:
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