EVGA Graphics card Installation Manual Download Page 13 | Manualshive

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13

Contacting Customer Service

EVGA is dedicated to supporting our graphics display products. Contacting EVGA Customer
Service is easy! We can be reached by phone, fax, and on the web. Before contacting
Customer Service, please review this manual. If you need to contact Customer Service, please
have your system configuration as well as your card’s model number and serial number ready.
You will need to register your product before a support technician can assist you. You may
register your card online at:

http://evga.com/register

, or when you call for support, a staff

member will register you.

• Hours of Operation: 24/7 Technical Phone Support
• Phone Support: (888) 880-EVGA (3842)
• Fax Support: (714) 528-4501
• Tech Support Web Site:

http://evga.com/support

Information to keep handy before calling

• Motherboard Model and Manufacturer: ______________________________________

• Motherboard Chipset (not processor): ______________________________________

• Processor Type and Speed: ______________________________________________

• Operating System and Version (Service Packs installed, if any): _________________

• Model Number of EVGA Graphics Card: _____________________________________

• Serial Number of EVGA Graphics Card: _____________________________________

• Power Supply Wattage and Manufacturer: __________________________________

Warranty VOID if removed from video card

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Summary of Contents for Graphics card

Page 1: ......

Page 2: ...l Power 5 Preparing Your Operating System 5 Software Installation Software Installation 6 nView Features nView Features 7 Troubleshooting Quick Fixes 9 Default BIOS Settings 12 Contacting Customer Service Information To Keep Handy Before Calling 13 Compliance Information FCC 15 CE 15 Macrovision 15 Legal Information Software LicenseAgreement 15 Trademark Information 15 ...

Page 3: ...s based on reference designs by the NVIDIA Corporation Our graphics accelerator cards are fully compatible with the latest 2D and 3D graphical requirements with full support for Microsoft DirectX DirectDraw DirectShow Direct3D and OpenGL Your EVGA graphics accelerator card is fully capable of supporting DPMS energy savings and DDC 2B plug and play functions ...

Page 4: ...mputer 3 Remove the cover of your computer case In most cases this is held in place by several screws or clips you may need to consult your system manual or case manual for additional information 4 Remove your existing graphic adapter if you have one from your computer You will do this by removing the retaining screw and gently rocking the card back and forth applying upwards pressure Please note ...

Page 5: ...Graphics Cards Requiring Additional Power If your card is equipped with a supplemental power adapter we strongly advise that it be connected at the time of installation This supplemental power adapter ensures that your video card receives a clean and strong power signal that will allow it to function at optimal performance levels Preparing Your Operating System Although EVGA s ADM software provide...

Page 6: ... allow the autorun driver installation menu to start Note If the autorun driver installation menu does not appear it can be launched manually by choosing the Run command from the Windows Start Menu and entering D autorun exe where D is the letter of your CD ROM drive Once the autorun installation menu appears select the Install Video Drivers button from the menu This will start the driver installa...

Page 7: ...gs for each display Horizontal and Vertical Span Modes In these modes the desktop area is spread across both displays This mode can be set for either horizontal or vertical orientation Note Due to operating system differences between Windows 98 ME XP and Windows NT 2000 the latter does not currently offer true multi monitor support for Span mode under a single dual head graphics card such as the d...

Page 8: ...er on a separate display while still maintaining the master search results window Another example includes the ability to change viewing proper ties based on work environment adjusting monitor display for presentations or to ease every day tasks in a multi window environment on different displays Zoom and Transparency Tools Some other valuable tools added within NVIDIAnView include the Zoom and Tr...

Page 9: ...ds to be changed to ENABLED Then save the BIOS settings and reboot into Windows If you need assistance locating or configuring your motherboard BIOS please consult your motherboard manual or contact your motherboard manufacturer for specific information Problem The computer will only display a black screen after it boots into Windows Cause Quite often this problem is caused by the integrated video...

Page 10: ... either with the motherboard or the video card and you should contact your hardware manufacturer Problem On systems with an integrated graphics chip you get error messages and conflicts after you install your new video card Cause Many systems with an integrated graphics chip need to have these adapters disabled before you can correctly use an add in graphics adapter If they are not properly disabl...

Page 11: ... Out feature under Device Selection of the Display Control Panel Problem Games utilizing DirectX and OpenGL either lockup or crash to the desktop Cause DirectX and OpenGL is not initializing properly due to corrupt installation of the program or system drivers Solution Verify that all the necessary hardware drivers are installed and up to date including the chipset video and sound card drivers Rei...

Page 12: ...re cut off Cause This problem is called overscan and some DLP Plasma LCD TVs have options to compensate for overscan Please refer to your TVs mfg or manual on whether or not you have this option Solution Make sure you have the latest Nvidia Forceware drivers for your video card and that your HTPC monitor is setup properly in the Nvidia Forceware driver settings Default BIOS Settings If for any rea...

Page 13: ... will register you Hours of Operation 24 7 Technical Phone Support Phone Support 888 880 EVGA 3842 Fax Support 714 528 4501 Tech Support Web Site http evga com support Information to keep handy before calling Motherboard Model and Manufacturer ______________________________________ Motherboard Chipset not processor ______________________________________ Processor Type and Speed ___________________...

Page 14: ...ase vist http evga com stepup Thinking about registering Do it now Why should I register you ask Well in order for you to receive the best possible support we need to know who you are and what kind of product you have purchased So don t wait register online now Should you require any assistance with the installation or troubleshooting of your EVGA graphics card please visit the Support section of ...

Page 15: ...C 801 4 Macrovision Corporation This device is protected by U S Patent numbers 4 631 603 4 577 216 and 4 819 098 and other intellectual property rights The use of Macrovision s Copy Protection technology in the device must be authorized by Macrovision and is intended for home and other limited pay per view uses only unless otherwise authorized in writing by Macrovision Reverse engineering or disas...

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