9
For queries or additional product information, please call our Service Centre on:
087 997 0865
Please have your model name on hand.
www.everlast.com
SERVICE WARRANTY
LIMITATION OF LIABILITY
Notwithstanding the foregoing, and to the fullest extent permitted by law, Massmart and M5 shall not be liable
for any and all claims, losses, costs, damages of any nature whatsoever, or claims expenses from any cause
or causes, including attorneys’ and/or expert witness fees and costs, so that it’s total aggregate liability to the
customer shall never exceed the total purchase price of the product. This limitation shall apply to any and all
liability or cause of action however alleged or arising, unless otherwise prohibited by law.
REPAIRS PROCEDURE
Should you experience any faults or breakdowns on your Everlast equipment, please adhere to the following
procedure to have the fault rectified speedily and professionally.
• Do not return the product to the store.
• Call the Service Centre on 087 997 0865 to log the faulty product (under warranty or out of warranty).
• The operator or technical advisor will try identify the fault, and will book a service team call out.
• The service team will endeavour to fix the problem in your home on an agreed date and time.
• Only if the fault cannot be repaired in the convenience of your home, will the service team take the faulty
product back to the service centre.
• Items repaired in our service centre will be returned to your home on an agreed date and time.
NOTE
Should you live in an outlying area, it may be necessary to return the product to the store nearest to you. Our
service operator will advise you of your repair procedure.
COST OF REPAIRS
UNDER WARRANTY
Any items still under warranty will be repaired free of charge, as long as it complies with the terms and
conditions of the warranty. (Refer to “warranties” section in this manual).
Any items that need to be repaired that are NOT covered in the warranty will be for the consumer’s expense.
A quote for the repair/replacement of these items will be provided to the consumer for approval prior to repairs
being conducted.
OUT OF WARRANTY
Any items that need to be repaired once the warranty has expired will be for the consumer’s expense including
call out fees.
A quote for the repair/replacement of these items will be provided to the consumer for approval prior to repairs
being conducted.
